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WidevineCdm plugin crashing

Hello, since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu… (read more)

Hello,


since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu.tv. I have already re-installed firefox etc, it just won't work.

I have submitted several crash reports, this is the latest: bp-7bc4b8a4-e59b-4f7e-a840-7c0720210422

See screenshot of "crashed"-notice below.

What can I do to fix this?

Asked by Kat 1 week ago

Last reply by reinaartdevos 3 days ago

Firefox Blank Screen

Uninstalled and reinstalled firefox several times and each time I open it, it is a blank screen. Restarted my puter several times as well. Other browsers work OK but I li… (read more)

Uninstalled and reinstalled firefox several times and each time I open it, it is a blank screen. Restarted my puter several times as well. Other browsers work OK but I like Firefox best, what is wrong? Thanks

Asked by knelson168 3 days ago

Last reply by jscher2000 3 days ago

WidevineCdm plug-in

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message. Error Code F7702-1003 At the top of the p… (read more)

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message.

 Error Code F7702-1003 

At the top of the page in a thin yellow box it says

 The WidevineCdm plug-in has crashed. 

It suggested that I reload the page and the plug-in would reset itself. I did but it didn't.

How do I fix this problem?

Asked by sheralyn.lerner 2 weeks ago

Last reply by jack.brach 3 days ago

Google takes forever to load

Well, slow loading site is not a new question. But my problem is that I can't search on google from the URL bar when I press ctrl + l. I actually search on google, but it… (read more)

Well, slow loading site is not a new question. But my problem is that I can't search on google from the URL bar when I press ctrl + l. I actually search on google, but it loads very slow. But if I again open a new tab and go to google.com, while the search is loading in the previous tab, it instantly loads google on both of the tabs. So when I search something on the URL bar, I have to also open another tab and type google.com, or straight just go to google.com and search for something.

I have already tried clearing the cache. I am straight up using Google's primary (1), secondary (2), and cloudflare's primary (3) DNS. I don't face the issue with Chromium for example, and also linux commands like dig google.com and drill google.com are instantaneous.

I previously used dnsmasq and same issue, I disabled it, and the issue still persists. It's annoying. I have no trouble loading sites like duckduckgo.

I am on Archlinux, but I am using the official firefox build coming from mozilla.org. The current firefox version is 88.0b3 (64-bit) (autoupdates disabled through policies.json).

Asked by Sourav 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 days ago

Firefox already on use .. but I can’t open it

Hi, since yesterday, every time I try to open Firefox browser, it says that is already open and to close it first. I did that many times, also by “ end task” in task mana… (read more)

Hi, since yesterday, every time I try to open Firefox browser, it says that is already open and to close it first. I did that many times, also by “ end task” in task manager... I re started the computer ... I also tried to run Mozilla as admin but nothing. I can’t use it anymore. Is it possible is a malware ? There is any “ normal “ way to fix it as a regolar user like me not a guy who does really know well how to tasks and do things with a computer ? Thanks a lot !!

Asked by nohorizons 3 days ago

Last reply by jscher2000 3 days ago

server software error message

Hey, folks, Can anyone tell me what the server software image in the attached screenshot is telling me? I don't know whether it's a scam or a legitimate message. Bob fro… (read more)

Hey, folks, Can anyone tell me what the server software image in the attached screenshot is telling me? I don't know whether it's a scam or a legitimate message. Bob from Maine

Asked by howe1 3 days ago

Last reply by jscher2000 3 days ago

impossible to play video vod and streaming

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's … (read more)

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's impossible to play video. I have this error message. Wath's happening

Asked by mfdemont 4 days ago

Last reply by cor-el 4 days ago

Mint 19.3+Firefox 88 crashes in Yahoo

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD … (read more)

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD and cursor are frozen. This has been going on since last FF update, maybe even the one before. Plug-ins are uBlock Origin and Video DownloadHelper. Anyone else experience this?

Asked by ron.press 6 days ago

Last reply by jonzn4SUSE 4 days ago

Interface deadlocking upon deletion of large number of history entires

Steps to reproduce 1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. facebook.com). 3. Select all results (C… (read more)

    1. Steps to reproduce

1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. facebook.com). 3. Select all results (Ctrl + A), and delete them all (Delete) 4. Notice that the main thread hangs until the deletion is complete (in my case, > 30 seconds)

    1. Expected behaviorOS:

The deletion should be not cause the rest of the application to deadlock.

    1. Other info

OS: Manjaro i3, but IIRC it was also present on Ubuntu. Firefox version: 88.0 (64-bit), but has been present for as long as I can remember (at least a year).

Asked by Wilhelm 4 days ago

Last reply by jonzn4SUSE 4 days ago

Firefox Crashes Randomly and Frequently

Regardless of how many tabs I have open or what I am doing on them, Firefox is practically guaranteed to crash at least once during my session. More than likely, it will … (read more)

Regardless of how many tabs I have open or what I am doing on them, Firefox is practically guaranteed to crash at least once during my session. More than likely, it will be two or three times before I can get back to using it effectively. I have tried going through the troubleshooting steps to no avail; Firefox and Windows are both up to date, as are, I believe, my drivers. Troubleshoot Mode keeps the app from crashing, but the individual windows crash within 30 seconds. Attached are the almost 20 crash reports I have submitted, I sincerely hope there is something I can do because I really don't want to use Chrome. bp-2ea57dc6-e2c6-4cbb-8629-797c60210501 bp-3e10c8f1-e7b6-41a2-b716-1983c0210501 bp-512e036d-c6d1-4043-b350-13ecd0210501 bp-8008ed25-abde-4691-949b-8f9f50210501 bp-317e0ae2-97dc-4ec0-8e9c-63fff0210501 bp-359f2689-619b-4efa-8323-536280210501 bp-b0c10f58-5b84-4d12-8ee3-669d20210501 bp-cfc500fb-bb14-416b-a66e-3a9c50210501 bp-5d90aaad-0c1b-4416-916a-e909b0210501 bp-2f043c8a-2a3d-4c8b-8314-89b8a0210501 bp-a32d18c8-d584-417c-81e6-e4f130210501 bp-be384a9a-7131-4555-b50e-0e8660210501 bp-ede73694-d61b-440a-9785-353910210501 bp-ae1a5c51-052a-4ba3-8808-c34eb0210501 bp-bf3d2b4a-949a-45e0-a8f3-360640210501 bp-bcb58d4b-0ed8-42dd-92ba-405340210501 bp-bab62aab-b411-4b48-b07e-910a30210501

Asked by josephrblaine 4 days ago

Last reply by jscher2000 4 days ago

Unable to download or upload files on Firefox

I'm using Firefox 88.0-2 installed on Debian 10 using snap. When i try to upload any file it just doesn't show the file selection window. When i try to download any file … (read more)

I'm using Firefox 88.0-2 installed on Debian 10 using snap.

When i try to upload any file it just doesn't show the file selection window. When i try to download any file it shows the window where it asks what you want to do with this file but doesn't download it when i select the save option. I tried changing the download location, clearing the download history, clearing the settings of firefox handles different types of files and also resetting firefox.

Also firefox creates a folder 'firefox.tmp' in downloads folder on my machine. Even if delete it, it gets created again when i start firefox.

Anyone else facing this issue or any idea how to tackle it ?

Asked by Mr. Pool 4 days ago

Last reply by Vper3495 4 days ago

Widevine CDM plug-in issue. I can not stream any video, please help

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automaticall… (read more)

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated, what should I do. Please I tried every setting, its urgent, help me please ?

Asked by HenricuzHotmail 1 week ago

Last reply by cor-el 1 week ago

Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (read more)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael 1 month ago

Last reply by Vper3495 4 days ago

Firefox Freezing

Hello, I have a really annoying problem with Firefox. Many times when I try to access a bank website or similar that I have saved as a favorite, Firefox hangs up and sto… (read more)

Hello, I have a really annoying problem with Firefox. Many times when I try to access a bank website or similar that I have saved as a favorite, Firefox hangs up and stops responding without indication as to what may be wrong. This can happen when I open Firefox and go to the site before any other or after viewing other sites first. I have to go to the windows task manager and stop the process. After about a minute or two, I can go back, open the browser and log in to the site without any problem.

I have the browser set not to remember history (which is exactly what I want) and using Bitdefender antivurus. I am not sure if this is a common occurrence or if there is a known fix. Problem is becoming annoying enough that I considering not using Firefox any more.

Any help you can provide would be appreciated.

Thank you

Asked by facmmd 5 days ago

Last reply by FredMcD 4 days ago

suddenly web gl is not working. Restart your browser is useless

Message of web gl won't let me play games on fb. It says restart browser. Not.....I uninstalled reinstalled ff and it worked for maybe 20 minutes, and I had to continu… (read more)

Message of web gl won't let me play games on fb. It says restart browser. Not.....I uninstalled reinstalled ff and it worked for maybe 20 minutes, and I had to continually start over. I was in Fish World and Crush. Now it will not work again!

Asked by VLM 1 month ago

Last reply by cor-el 5 days ago

Firefox Update Killed Netflix/Prime streaming. Please help work around it?

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know … (read more)

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know you had crashes and you can't watch anything.

It appears to be a known bug, however for a long time now, no fixes.

Please help?

Asked by mrsfloyd 5 days ago

Last reply by cor-el 5 days ago

Mozilla crashes a lot in my computer

Hello please there's some about:crashes : The list is very long... There's some just crased today, thanks for your help. bp-ea1733c3-7f4b-45e6-8ca4-da7910210429 bp-6482e6… (read more)

Hello please there's some about:crashes : The list is very long... There's some just crased today, thanks for your help.

bp-ea1733c3-7f4b-45e6-8ca4-da7910210429 bp-6482e62d-feb3-46e5-8a8a-4b2420210429 bp-b0605132-5cb2-4335-9e56-281e40210429 bp-e7193168-86e4-4425-8459-0c99a0210429 bp-296aebd0-64ef-4ab0-9624-4f9df0210429 bp-5c19e1d5-8edd-4e80-95ea-546410210429 bp-897a7c0a-2ca6-44f4-aa4d-1f45d0210429 bp-f8402f47-c747-4d63-b783-97d7d0210429 bp-43d5377c-9376-4e3e-85b2-98ce40210429 bp-e8db679b-f941-48a7-9353-ca0140210429 bp-ebcfdbd5-a592-4732-84b3-0af930210429

Asked by alfamaga 6 days ago

Last reply by cor-el 5 days ago