Firefox Support Forum

Dear Team, I have a situation when I copy a certain text from the Viber desktop app to the firefox browser, the firefox browser cashes for about 15 seconds where I cannot use anything in the browser then it comes back to normal, I've tried on Chrome and Edge and it's normal, Please help..

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

Hello,

Everytime when I open the FF I see the white space on the screen, please check the screenshot.

After I press F11 two times I see borwser normal again.

Thank you, Danijel

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not rectify my problem i will start using Safari instead, had this problem now for sometime

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the stream Event log) when I stream:

Too low key frame rate (currently 0.13 key frames/second; recommended minimum 0.25 )

And I get a separate warning from Facebook that the key frame rate is too low, and will result in poor video quality.

If I stream from Chrome, I don't get the error (but Chrome has other problems), so I think it must be related to Firefox. Is there anything I can do about it? Thanks.

ver 111.0 does not start, shows 3 entries in Win task manager, 3rd entry shows not responding. Sometimes will start after "end task", then shows 9 entries and browser window shows "start new session". Most times doesn't start. Have tried most of the web fixes no help. Been using firefox for years. Believe this started with recent update which I have set to auto. Thanks, Mike

some kind of Firefox for windows 10 22H2 problem with firefox with typing with korean option it keep correcting me on that i need some help on this..... whenever i try to type something in korean called iphone it keep preventing me from typing that word. it does sometimes gets it correctly but other times it doesn't

When I scroll down on Instagram I almost always get an instability where scrolling keeps jumping back up. I can go down using the scroll bar on the side but the instability is still there and I miss posts and things jump around a lot.

Is this a known issue? Are there any tips for getting smooth scrolling on Instagram>

MacOS Ventura

Thanks, Greg

Just wondering why I can't access www.newsmax.com with Firefox. I have no problem with other browsers.

This is the message I get: Network Protocol Error

An error occurred during a connection to www.newsmax.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

Hi. I am having 2 issues with 111 on a Win 10 Pro 64 machine. Issues are new following update to 111.

(1) "Save As" is not working for images or pages. Right click will open the menu but selecting save as doesn't do anything, nothing happens. CTL-S also does not do anything. Have tried clearing download history, download folder, selecting new folder.

(2) Cannot select Privacy & Security tab in Settings. Clicking P&S brings back General. See screencap.

Also, the image for Firefox is up to date is missing. See screencap.

Hello,

When I post threads in Twitter, the thread/tweet scroll bar does not work in Firefox. When I click on the scroll bar it asks if i want to discard thread. I don't have this problem in Chrome. I've played around in settings and have the most recent version of Firefox and the issue is still there. Thanks.

Hello, There is a problem in actual Firefox update with scolling by mousewheele, scolling don't fuction!! It's getting on my nerve and take time to move crolling with curser!! Please fix this problem immediately bevor I switch to other browsesr!!! Thanks

I've recently updated to version 110.0, and I immediately noticed an issue with my bookmarks where my scroll position in the bookmarks list isn't being saved after opening a tab or two. It keeps resetting back to the top of the list after a few seconds.

I don't know if this is a bug resulting from the latest update or what, but I know I didn't have this issue with bookmarks prior to updating to 110.0.

When playing videos in Firefox (on YouTube and other websites), the video is consistently delayed by about a second.

-This issue is NOT present in Chrome -This issue is present on both my PCs, both running the latest version of Windows 11 and Firefox -I've cleared my cache and cookies and reinstalled Firefox with no change -I've applied the recommended settings from this article with no change.

Note that the AUDIO appears to be in sync, the VIDEO lags for a bit and then remains noticeably behind the audio. Any advice would be appreciated.