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Clicking links doesn't always result in a website opening

Over the past couple of months I have been noticing an increasing trend for Firefox to not open links when I click them. I have a custom HTML homescreen that I use with m… (read more)

Over the past couple of months I have been noticing an increasing trend for Firefox to not open links when I click them. I have a custom HTML homescreen that I use with my popular sites. They are all setup to open in new tabs using standard HTML coding from W3C; nothing fancy; I use the same page in all my browsers across all my devices, and the bones of the page are used on my work computer as well.

Sometimes, when I click one of the links, nothing happens. Sometimes, when I click one of the links, a new tab opens with no URL. Sometimes, when I click one of the links, a new tab opens with the URL in the URL bar, but it doesn't navigate. And sometimes, finally, when I click one of the links, a new tab opens and the page I was actually trying to get to appears.

This doesn't happen just on my homescreen. Sometimes, often in fact, this happens on Reddit. This happens on Autoblog. This happens on CNN.

I have refreshed Firefox. I have nuked my profile entirely and started anew. I have tried it both with and without my profile syncing. It happens in Safe Mode. It happens both on my personal desktop, and my personal laptop, which are configured identically from a software perspective.

This is super irritating. Please, help me Firefox Support Community, you're my only hope.

Asked by phobos512 6 days ago

e mail problem

Optimum cannot help............Best buy geek squad cannot help.....When i open e mail it says i have no emails...that is not true because sometimes i can get it on other … (read more)

Optimum cannot help............Best buy geek squad cannot help.....When i open e mail it says i have no emails...that is not true because sometimes i can get it on other browsers, but i can't remember after trying so much...the next day i cannot get it...i always opened w firefox webmail and then optimum webmail, but it doesn't work for me anymore...

 =Can you help and tell me what to do to fix it.....my cable company is Optimum...   lois

Asked by lois 5 days ago

Last reply by FredMcD 5 days ago

YOUTUBE: No Home Page & No Initial Comments Section via FireFox

YOUTUBE: No Home Page & No Initial Comments Section via FireFox: In YouTube via FireFox the YouTube Home Page and Comment Entry on videos is missing. Why is this? Eve… (read more)

YOUTUBE: No Home Page & No Initial Comments Section via FireFox: In YouTube via FireFox the YouTube Home Page and Comment Entry on videos is missing. Why is this? Ever since the dawn of FireFox this has always been missing. Please go use Chrome, Chromium, and Brave. You will see when you select a certain YouTube Channel, you will get a Home Page. You do not get this in FireFox. The second issue that has always been is the fact that you cannot comment on videos because the Comment Entry is missing via FireFox.

FireFox needs to correct this problematic issue. I am using Linux Mint 19.3 Tricia. I have also used Windows 10 and the same problem exist there. I want the FireFox Team to use Linux Mint to see what you get from the FireFox Browser in the Software Manager. Question; is this the same Browser that is currently available via the website? If not, then we have a huge problem with the Linux Team and Linux period that needs to be resolved. Both the FireFox Team & the Linux Team needs to work together to get this fixed.

I would provide Screenshots but I want people to actually go and see for themselves. Go get Linux Mint and install FireFox via the Software Manager. Go to YouTube to see what I am talking about.

Sincerely, KLCJR77 Productions

Asked by KLCJR77 PRODUCTIONS 5 days ago

Can't close tabs in Firefox browser on Chromebook

Installed Firefox on chromebook. Opens fine. But can't close tabs using X at top except main one which then askes to close all tabs. Just keep creating new tabs for eac… (read more)

Installed Firefox on chromebook.

Opens fine. But can't close tabs using X at top except main one which then askes to close all tabs.

Just keep creating new tabs for each link clicked.

Asked by lukaswillcocks 5 days ago

Opening links in any desktop app to open up in Nightly broken, what's going on?

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ign… (read more)

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ignored, and this is a pretty major breakage. Does anyone have an idea what I could check out on my system to get this fixed or provide info for the bug so that somebody actually looks at it? EDIT: Please note Nightly initially launches fine, SO THERE IS NO PROBLEM OPENING THE PROFILE. There is also no problem with a previous instance being stuck preventing the new one from launching - I don't want to launch a new instance, I want to open a link, and I can interact with the running instance just fine and it's definitely not stuck.

This is what I get 50% of the time I try to open a link:

"Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

(While firefox is perfectly happily running.)

xdg-open https://same-url-iclicked

works. So that makes it even weirder. My system is a boring Fedora 32 desktop, and I didn't change anything I could think of when this suddenly broke.

Here is my two months old ticket that so far went ignored: https://bugzilla.mozilla.org/show_bug.cgi?id=1645038

Asked by itsbrokenforsomereason 5 days ago

Last reply by itsbrokenforsomereason 5 days ago

  • Solved

File / email link does not work

Clicking File/email link does nothing. Have tried using it in safe mode and it does not work then either. I see no error messages or apparent activity. I've searched for… (read more)

Clicking File/email link does nothing. Have tried using it in safe mode and it does not work then either. I see no error messages or apparent activity. I've searched for solutions but none appear. Any help would be appreciated because I have to copy and open a new email paste etc to send a page link. thanks

Asked by jcd3 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Some pages don't open correctly...Ex: https://developers.google.com/assistant/sdk/guides/library/python/embed/install-sample

Please look into this issue...Some pages are not loaded correctly. Ex: https://developers.google.com/assistant/sdk/guides/library/python/embed/install-sample … (read more)

Please look into this issue...Some pages are not loaded correctly. Ex: https://developers.google.com/assistant/sdk/guides/library/python/embed/install-sample

Asked by dipan.saha 5 days ago

Answered by cor-el 4 days ago

Problems with downloads in Firefox

When downloading large files (independent from particular website) the download only runs when I move the mouse. When I do not move the mouse, download stalls. But conti… (read more)

When downloading large files (independent from particular website) the download only runs when I move the mouse. When I do not move the mouse, download stalls. But continues upon moving mouse. This is of course very annoying for large and long downloads, since one has to sit and move the mouse all the time in order for the download to progress and finish.

Asked by alfred.holzwarth 5 days ago

Last reply by FredMcD 5 days ago

  • Solved

Firefox won't keep setting on My.Yahoo.Com site

This function worked until a week ago, and still works perfectly on my laptop. It also works fine in Edge and IE. My homepage, My.Yahoo.Com is personalized with several c… (read more)

This function worked until a week ago, and still works perfectly on my laptop. It also works fine in Edge and IE. My homepage, My.Yahoo.Com is personalized with several content boxes, one of which is "Today" (news). Firefox either won't load the content, or it won't work properly (scrolling, etc.). I can no longer preview the individual news headlines. However, if I remove the non working content box and then add the it back, it works fine. Once I leave the page and then return, the same problem returns. My system is a desktop with WIN10 Pro 64-bit, 16gb, all latest updates, and Firefox v79.0.

Asked by ejeltrup 5 days ago

Answered by cor-el 4 days ago

Firefox freezes entire mac

I have tried everything I can think of and everything I have been told on how to fix this. I finally went back to Safari. Firefox 79.0 (64bit). I sat today and watched F… (read more)

I have tried everything I can think of and everything I have been told on how to fix this. I finally went back to Safari.

Firefox 79.0 (64bit).

I sat today and watched Firefox with ActivityMonitor running and would go from website to website seeing how often Firefox would freeze the entire mac up. I thought it was just the mouse that was being frozen, nope, it is the entire mac. Everything stops when this freeze occurs. Today I experienced the longest freezes. One lasted over 20 seconds.

I will keep my eye on updates to see if this problem gets fixed. Until then, back to Safari :-(

Asked by cs-temp 5 days ago

Firefox won't start

I have used Firefox on my Mac (Catalina 10.15.6) for 3 years. Yesterday I got a message: 'The application “Firefox.app” can’t be opened.' Since then I have repeatedly… (read more)

I have used Firefox on my Mac (Catalina 10.15.6) for 3 years. Yesterday I got a message: 'The application “Firefox.app” can’t be opened.' Since then I have repeatedly deleted Firefox and all it's associated files; downloaded ver 79 and the results have been the same. So I went to Beta ver 80 and got the same results. As a user of Firefox since it was introduced as Mozilla, I find everything else unsatisfactory and hope someone can help

Asked by Dan_Moss 5 days ago

Firefox is sluggish when watching videos on bilibili.com with live commenting

I'm trying to switch from opera to Firefox, as title says, Firefox is slow when live commenting is enabled on bilibili.com when watching videos, it gets worse if you play… (read more)

I'm trying to switch from opera to Firefox, as title says, Firefox is slow when live commenting is enabled on bilibili.com when watching videos, it gets worse if you play video in full-screen mode, and CPU is about 15% higher than opera even not in full-screen.

I've tested on other two similar website: douyu.com and huya.com , turns out the issue is only with bilibili.com, I found that the live comment feature is implemented by canvas on bilibili.com while the other two sites uses css3 instead, and I simply tested canvas benchmark with benchmark1 and benchmark2 and the result conforms my guess -- opera performs much better than Firefox.

I've tried toggle hardware acceleration and safe mode, no significant improvement observed

Asked by DrakeXiang 5 days ago

Browser window bleeding onto extended monitor "white bar"

Extended desktop, two different PCs, vertical layout. Upon opening Firefox a white bar appears across the bottom of the top screen and the only way to get rid of it is to… (read more)

Extended desktop, two different PCs, vertical layout.

Upon opening Firefox a white bar appears across the bottom of the top screen and the only way to get rid of it is to hit F11 (Fullscreen) twice. Minimizing, maximizing, restoring all have no effect - only taking it from a normal window to Fullscreen view (no menu bar or tabs), then back to a normal window works.

It happens on every new window opened and it doesn't matter which display it is opened on, the bar will be there if moved to the bottom screen, until F11 is pushed for that instance of Firefox twice.

This has happened before and it would seem to go away on later updates, but it is currently visible on every computer I have that has one display above another.

Asked by tahwos 5 days ago

Last reply by cor-el 3 days ago

post update issues

Firefox updated this morning for me, and now my search bar doesn't work (all search engines were cleared) and I can't find Google as an available search engine to add bac… (read more)

Firefox updated this morning for me, and now my search bar doesn't work (all search engines were cleared) and I can't find Google as an available search engine to add back. Further, when I do get search results from whatever engine I use, when I right click and say open in a new tab, nothing happens. Really scratching my head on this one since I've never had issues like this before.

Asked by ajm_2000 5 days ago

Last reply by Standard8 1 day ago

Gah. Your tab just crashed.

Hello. I am getting the "Gah. Your tab just crashed." error multiple times every hour. I've tried to go back and submit error reports using "about:crashes" as I saw on a … (read more)

Hello. I am getting the "Gah. Your tab just crashed." error multiple times every hour. I've tried to go back and submit error reports using "about:crashes" as I saw on a forum, but they won't submit. Process just spins infinitely. I saw on one forum that an app called "bitdefender" was causing problems, but I don't have that one (I don't think). I don't see any other forum threads that relate.

Any help would be tremendously appreciated!

Asked by tom190 5 days ago

Last reply by FredMcD 4 days ago