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Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 1 week ago

Last reply by samandapecora 5 days ago

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (read more)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Asked by plopardo 2 days ago

Last reply by jonzn4SUSE 2 days ago

Firefox 87.0b3 lost the Library Pocket Menu item

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'S… (read more)

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'Save to Pocket' address bar icon.

This makes no sense as there is now no option to have a 'Pocket List' item selection. At least I couldn't find an option for this. That is without adding another extension.

Having the 'Save' option without the 'List' option is counter intuitive.

The Library-->Pocket List Menu item should be restored.

Thanks.

Asked by Corsair2 1 month ago

Last reply by jeffefron01 1 week ago

Browser is under remote control

marionette.enabled is set to "False" but the browser still has the obnoxious orange address bar with the robot head providing the message Browser is under remote control.… (read more)

marionette.enabled is set to "False" but the browser still has the obnoxious orange address bar with the robot head providing the message Browser is under remote control. I did nothing to turn on this feature, and I want it off. Help!

Asked by DeeJay1 2 weeks ago

Last reply by strafy 2 weeks ago

After update letters missing, discolored or replaced by black squares on different sites

As of today´s update to 87.0 FF has become virtually unuseable on many sites. Tab titles, website address line and contents of websites that were fine so far display miss… (read more)

As of today´s update to 87.0 FF has become virtually unuseable on many sites. Tab titles, website address line and contents of websites that were fine so far display missing or pink singular letters or whole lines of text are made up of blackened squares and rectangles. Upon marking said lines the correct text is visible. What´s going on? Cache and cookies clear, rebooted, still same problem. Hesitant about wiping account regarding having to reinstall all addins that have been running fine for years. Deleted Kaspersky addin in hopes it was the culprit. Unfortunately, no. Any ideas anyone?

Asked by barbara.miller 1 week ago

Last reply by cor-el 1 week ago

Pressing ctrl+mouse back button doesn't open a new tab

When holding Ctrl and clicking the back arrow at the top left manually, it opens a new tab with the URL of the previous page, as it's supposed to. But for some reason, wh… (read more)

When holding Ctrl and clicking the back arrow at the top left manually, it opens a new tab with the URL of the previous page, as it's supposed to. But for some reason, when I hold Ctrl and press the back button on my mouse, it doesn't do the same. This is quite annoying, as sometimes I need to navigate back, but keep the current page open as well, and this forces me to move my mouse cursor all the way to the top left and back again

Asked by jurifurer 1 week ago

Last reply by JustSecurity 1 week ago

Firefox Profiles folder (about 79 GB) cannot be deleted - Recycle bin error message

Hi, i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 G… (read more)

Hi,

i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 GB and i would love to get rid of this huge file...

Unforetunately i cannot since i receive the follwoing messages:

Object "entries" in use "cache2" in use "nrbzc9xm.default-release-1600871876077" in use

Im really lost... Tried to delete in safe mode and after i uninstalled firefox. No chance!

Any advice?

Any help is appreciated.

Best from Germany,

Simon

Asked by burning84 1 week ago

Last reply by cor-el 5 days ago

Firefox don't use free mem

I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it … (read more)

I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it gradually uses up to 18-20GB. When this limit is reached, friezes begin, the tabs open slowly. Memory busy FF is released ~2GB, after that it starts to load pages. According to symptoms, it looks like a shortage of RAM. But I have 64GB RAM, reserve (Win) 17GB, free 15GB. And more is 9GB SWOP on SSD, 136GB of free space on SSD and 1TB+ free space on HDD (RAID0), 200+ MB / sec internet . Where and what to change to ff used accessible resources? After all, they exist!

Asked by A-l-exa-n-d-r 1 week ago

Last reply by TerryN21 5 days ago

RAM usage increases as time passes.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected beha… (read more)

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Asked by aayumishraam02 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 days ago

Uninstalled old Firefox version. Installed new version. Bookmarks gone. How to recover them?

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already … (read more)

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela

Asked by D_Sprunk 1 week ago

Last reply by FredMcD 6 days ago

Firefox is no longer a reliable browser. Sites that used to work no longer function.

The problems I've had with Firefox keep growing. First it was PNC Bank, then Unite Airlines, and now Winter Park Resort. Operating in Safe Mode long term is not an option… (read more)

The problems I've had with Firefox keep growing. First it was PNC Bank, then Unite Airlines, and now Winter Park Resort. Operating in Safe Mode long term is not an option. After years of using Firefox as my default browser it is no longer worth the hassle. Moving to Safari. If you all ever fix these issues let me know, and I will return. Thank you for your time and attention, Andy

Asked by Andy Jay 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 week ago

Access Denied

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a… (read more)

Access Denied You don't have permission to access "http://www3.citizensbankonline.com/efs/servlet/efs/default.jsp" on this server. Reference #18.ad674d68.1618323545.62a8a39

From <https://www3.citizensbankonline.com/efs/servlet/efs/default.jsp>

Asked by KOSL BUILDING GROUP 1 week ago

Last reply by cor-el 6 days ago

Delta airlines website doesnt load results

Hi, Using the updated Firefox on Windows. The Delta home page works but when I do a search, the results don't load. "We're sorry there was a problem processing this req… (read more)

Hi, Using the updated Firefox on Windows. The Delta home page works but when I do a search, the results don't load. "We're sorry there was a problem processing this request. Please try again" This has been going on for about a week. I set cookies to be allowed from Delta and there is no difference. Please let me know your suggestions. Thanks, Michelle R

Asked by jm5rssl 6 days ago

Last reply by jscher2000 3 days ago

Refreshed Firefox and bookmarks disappeared

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no… (read more)

When I refreshed Firefox because it was running too slowly, I lost all of my bookmarks. Also, I cannot bookmark new pages - teh star does not turn blue and thr=ere is no bookmark listed.

Asked by sally.ellyson 6 days ago

Last reply by cor-el 6 days ago

Firefox support site (this site) does not autosave or protect writing

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first. After writ… (read more)

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first.

After writing my question, I clicked the "share data" button below. I got a message "We can't automatically get your browser's troubleshooting data, please try these manual steps. " Without thinking, I clicked the link to the "manual steps." Unfortunately, instead of opening a new tab, which would be the expected behavior, clicking the link took me off the get help form page (the page I'm on as I write this). What's worse, when I used the back button to return to the previous page, everything I'd written was gone. Obviously, the expected behavior would be to not take the user off the page in the first place, but if for some reason it did, to autosave the writing so it can be restored when the user returns.

This kind of bug used to be a lot more common in the early days, when I first started using the web, 25 years ago. I used to have a boilerplate describing the problem because I was sending reports of the bug so frequently. I've only encountered it twice, to my recollection, in the last 5 years. Firefox's website would have been one of the last places I'd ever expect to find a bug this glaring and elementary.

Thanks!

Asked by MorelliNet Global Firefox Sync 6 days ago

Last reply by jscher2000 6 days ago