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  • Solved

Unuesably Slow, Stops Responding, High CPU useage

I've been using Firefox on all my computers for a long time (Windows 10,) great browser. However, starting today, specifically on my laptop, it's painfully slow (60 secon… (read more)

I've been using Firefox on all my computers for a long time (Windows 10,) great browser.

However, starting today, specifically on my laptop, it's painfully slow (60 seconds to load Google) and very high CPU usage (over 20%.) It regularly stops responding to mouse and keyboard input. I have to kill it with Task Manager. Everything else on the laptop seems fine. I haven't made any changes I'm aware of that could cause this.

As an example, it took over 2 minutes to load this particular page, then at least another 90 seconds before I could type anything into it. My network connection is fine. IE and Edge work OK.

I've tried a Firefox refresh, no change.

An uninstall and reinstall, no change. I've tried a reinstall with also deleting all the appdata folders (so a clean install, no extensions,) no luck.

I've tried disabling antivirus (Symantec, always suspect) no change.

Unless there's something I can remove in the registry I'm at a loss.

I'm really hoping I don't need to switch to Chrome, or God forbid, Edge.

Asked by jmcd9000 1 month ago

Answered by jmcd9000 1 month ago

  • Solved

Right side of Firefox is cut off, does not happen in safe mode

Hi, I've been having this issue for a few months now, and it can get really annoying. Like the title says, the right side of Firefox is cut off a little for me, both in f… (read more)

Hi, I've been having this issue for a few months now, and it can get really annoying. Like the title says, the right side of Firefox is cut off a little for me, both in fullscreen and windowed fullscreen. This problem occurs on all websites, and is only fixed when I restart in safe mode, though I don't think any extensions that I have could be causing this problem. Any ideas would be much appreciated.

Thanks!

Asked by s3h 1 month ago

Answered by jscher2000 1 month ago

  • Solved

download not possible when checkmark removed in options

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain … (read more)

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain sites (i.e. ASUS). The browser just blinks and that is it.. This started with rel 79.

For those that want to reproduce the problem: 1. Go to Asus.com 2. Select "English" as language 3. On the drop-down menu click on "Consumer" 4. Under the line "Select a Product" chose "Networking" 5. Under "Select your Product" click on "Product Series" 6. On the drop-down menu select "Wireless Routers" 7. Then click on "Product Model" 8. On the drop-down menu select i.e. "RT-AC66U" 9. Then next to the router picture click on "Driver & Tools" 10. Under "Driver & Tools" select "BIOS & FIRMWARE" 11. Then click on "DOWNLOAD" button in the "Firmware" box 12. The browser will then do a short and quick "blink" and not download anything 13. You will also see a little line above the "DOWNLOAD" button saying "2020/10/08 Downloaded" with a little downward arrow in a circle right next to it 14. Check everything and you will that nothing was downloaded. 15. Try it with and without a check mark in the Firefox options as described above.

This started with firefox rel/ver 79.

I wonder how long it is going to take, till a developer reacts and confirms this "serious" problem. ASUS says it is a Firefox problem. I would really appreciate a reaction, since I am not using firefox anymore because of this.

Asked by give-me-a-chance 1 month ago

Answered by jscher2000 1 month ago

  • Solved

About Mozilla Maintenance Service

Nice to meet you. I tried to enable the start of Mozilla Maintenance Service, I get an error saying "The fiction is wrong". Looking at the properties, the downloaded Mozi… (read more)

Nice to meet you. I tried to enable the start of Mozilla Maintenance Service, I get an error saying "The fiction is wrong". Looking at the properties, the downloaded Mozilla Maintenance Service is x86. How do I get Mozilla Maintenance Service x 64?

Win 10 HOME 64bit system OS: 19041.508 is.

Asked by 23tvam 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Sound controls

Hi, For few days I'm having this overlay on firefox and I can't get rid off it. It annoys me to see it but on top of that the play/pause keys of my keyboard and mouse int… (read more)

Hi,

For few days I'm having this overlay on firefox and I can't get rid off it. It annoys me to see it but on top of that the play/pause keys of my keyboard and mouse interfere with firefox. Therefore if I pause Spotify a video on Firefox will play.

Any idea ? =/

Asked by Jérémie Chergui 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox logs me out of YouTube and gets an error when loggin in.

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out… (read more)

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out and when i try to login I get this “'405. That’s an error.” message. I tried doing the same thing with the other browsers (Google Chrome & Microsoft Edge) & they work perfectly. I also tried reinstalling Firefox but still the issue is the same & Firefox on my old laptop doesn’t have this issue. Can anyone help me with this one?

Asked by j.bi2k01 1 month ago

Answered by j.bi2k01 1 month ago

  • Solved

Logon issue with Halifax Online Banking (UK) site

Can't log in. MS Edge does allow log in. Pls see attached image. Have tried clearing cache and cookies. Address is:- https://www.halifax-online.co.uk/personal/logon/login… (read more)

Can't log in. MS Edge does allow log in. Pls see attached image.

Have tried clearing cache and cookies.

Address is:- https://www.halifax-online.co.uk/personal/logon/login.jsp

TIA

Asked by Mark 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Radar on The Weather Channel doesn't work anymore

When I first started using Firefox, I could use it to see the radar on The Weather Channel. A couple months ago it stopped working. When I go to that page, what should be… (read more)

When I first started using Firefox, I could use it to see the radar on The Weather Channel. A couple months ago it stopped working. When I go to that page, what should be the map showing the radar display is blank. I searched online and tried some things, but nothing fixed it. It does work with other browsers.

Asked by broccoli.salad.soup 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Firefox browser will not let me sign into my Comcast email account without changing the password each time.

Firefox browser will not let me sign into my Comcast email account without changing the password each time. I can sign in using any other browser. I have changed my pass… (read more)

Firefox browser will not let me sign into my Comcast email account without changing the password each time. I can sign in using any other browser. I have changed my password like 5 times now and I really would like to continue to use Firefox. What can I do?

Asked by christianlarson 1 month ago

Answered by christianlarson 1 month ago

  • Solved

ancestry.com suddenly stopped working yesterday in Firefox

I had a tab open in Firefox for ancestry.com yesterday and was toggling back and forth with other open tabs when suddenly when I clicked on the ancestry tab the page was … (read more)

I had a tab open in Firefox for ancestry.com yesterday and was toggling back and forth with other open tabs when suddenly when I clicked on the ancestry tab the page was all greyed out and I couldn't click on anything. It was working just fine a few minutes earlier.

I can open ancestry.com just fine Microsoft Edge browser so I'm assuming the problem is with Firefox.

Thank you for any help you can give me!

Diane

Asked by Didee1000 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (read more)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

Asked by lotknockmc 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Restore Backup Problem

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and b… (read more)

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and bookmarks were effectively eliminated. When I try to restore the bookmarks it can see the files but I get the "unable to load file" error.

Any suggestions?

Asked by jamaisj 1 month ago

Answered by cor-el 1 month ago

  • Solved

Washington Post home page is scrambled. New with latest Firefox update 80.0.1

The Washington Post home page is scrambled, with everything pushed to the left edge of the window. Works on other browsers (Chrome, Edge) Other WAPO pages seem to work f… (read more)

The Washington Post home page is scrambled, with everything pushed to the left edge of the window. Works on other browsers (Chrome, Edge) Other WAPO pages seem to work fine, just the home page (https://www.washingtonpost.com/) Running in safe mode ( add-ons disabled) changes nothing.

Seems to have just started, I think with the 80.0.1 update.

Any suggestions??

thx, Mark

.

Asked by markeh 1 month ago

Answered by markeh 1 month ago

  • Solved

"Ask to save logins and passwords for websites" not working on new Win10 machine

OK, so this Firefox feature worked fine on my "old" and beloved Win7 machine. I finally broke down and upgraded to a new Surface Win10 Pro machine running Firefox 81.0.1… (read more)

OK, so this Firefox feature worked fine on my "old" and beloved Win7 machine. I finally broke down and upgraded to a new Surface Win10 Pro machine running Firefox 81.0.1 , transferred all my old Firefox settings and saved logins, but now Firefox will not save any new logins and passwords as it did on my beloved Win7 "boat anchor."

I read through the Firefox help section and all I could find is some talk about Trend Micro security software blocking this Firefox feature. I DO NOT HAVE TREND MICRO on this new machine.

The only security software I have running is Malwarebytes 4.2.1 and of course the ever-present Microsoft Security.

So how do I get back my beloved Firefox feature: "Ask to save logins and passwords for websites?"

HELP and thanks!

Asked by Tom Sails 1 month ago

Answered by cor-el 1 month ago

  • Locked

lost all my bookmark

i lost all my bookmarks suddenly. i tried to restore it backup and it's not allowing. I am getting attached error. dupe. https://support.mozilla.org/en-US/questions/13079… (read more)

i lost all my bookmarks suddenly. i tried to restore it backup and it's not allowing.

I am getting attached error.

dupe. https://support.mozilla.org/en-US/questions/1307922

Asked by palletireddy1979 1 month ago

  • Solved

Firefox version update?

i am getting message from "performstrongintenselyapplication.icu" saying "important Firefox update available". Is this legitimate? ABOUT FIREFOX says I'm already using t… (read more)

i am getting message from "performstrongintenselyapplication.icu" saying "important Firefox update available". Is this legitimate? ABOUT FIREFOX says I'm already using the most recent version (81.0.1, 64 bit)

Asked by brownfamily59 1 month ago

Answered by FredMcD 1 month ago