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  • Solved

Yahoo Mail contacts disappeared when using FF, but show up when using Chrome

Hi all, yesterday I was trying to send an email (yahoo mail) (which I have used exclusively for years) and autocomplete was not working. Puzzled, I checked my contacts to… (read more)

Hi all, yesterday I was trying to send an email (yahoo mail) (which I have used exclusively for years) and autocomplete was not working. Puzzled, I checked my contacts to see if the person had somehow been deleted, and to my surprise - I had NO contacts. Oddly, they were all there if I checked "Yahoo Classic View." Naturally I assumed it was a Yahoo issue, but got nowhere trying to look into it. Finally it occurred to me to try opening mail in Chrome and lo and behold, all my contacts were present, regardless of which view of mail I chose.

I really don't want to switch to Chrome because of mail, and although Classic View does work in FF, Classic doesn't have the autocomplete feature - which was the original issue, so it wouldn't solve my issue to revert to it.

Does anyone have any thoughts? Should I refresh FF and lose all my themes and add-ons and have to find them all again, or just uninstall and reinstall? Or is there a simpler way?

Thanks in advance you guys! (Also I tried to upload pics, but they won't load for some reason, I let it run about five minutes at least.)

Asked by CatsinQ 1 month ago

Answered by CatsinQ 1 month ago

  • Solved

Can't clear old site data

A web site I used was updated but Firefox stillshows the old information. I went to the web site in MS edge and it shows the new data. I have cleared the cache and cookie… (read more)

A web site I used was updated but Firefox stillshows the old information. I went to the web site in MS edge and it shows the new data. I have cleared the cache and cookies multiple times and even resarted the computer but still show the old site inforamation.

Asked by Paul Gritt 1 month ago

Answered by cor-el 1 month ago

outlook not loading Sept 2020

Microsoft outlook will not open in Firefox this morning (9/4/20). It did yesterday. I go to office.com and log into my account and Firefox will open OneDrive, Word, Excel… (read more)

Microsoft outlook will not open in Firefox this morning (9/4/20). It did yesterday. I go to office.com and log into my account and Firefox will open OneDrive, Word, Excel, Teams, but not Outlook. I open IE and go to same office to com Outlook opens. Any suggestions? My Firefox is up to date, 80.0.1 (64-bit), Windows 10.

Asked by Jeff Hoffman 1 month ago

Last reply by Jeff Hoffman 1 month ago

  • Solved

Contacs of yahoo.mail

After the last update all contacts of yahoo.mail disappeared. They must be hidden. Using Google Chrome all contacts of yahoo.mail are visible. Thank you so much Hans … (read more)

After the last update all contacts of yahoo.mail disappeared. They must be hidden. Using Google Chrome all contacts of yahoo.mail are visible.

Thank you so much

Hans

Asked by hter39 1 month ago

Answered by jscher2000 1 month ago

Transferring old firefox data

Hi, I recently had to perform a clean start on my laptop. When I removed Firefox, it created a folder "old firefox data" with my logins, bookmarks, etc. When I downloade… (read more)

Hi,

I recently had to perform a clean start on my laptop. When I removed Firefox, it created a folder "old firefox data" with my logins, bookmarks, etc. When I downloaded and reinstalled firefox fresh, I followed the instructions to add the files in the "old firefox data" folder to the new profile folder and restarted firefox, however nonthing changed. My bookmarks were no where to be found nor was anything else from my previous firefox data. Looking for help with this problem.

Asked by darrenjoyce 1 month ago

Last reply by jscher2000 1 month ago

Missing email contact list

After I updated Firefox to 80.0.1 (64-bit) on my Win. 8.1 laptop, I can no longer access my ATT Yahoo Mail contacts list. The list is empty. The same thing happened on… (read more)

After I updated Firefox to 80.0.1 (64-bit) on my Win. 8.1 laptop, I can no longer access my ATT Yahoo Mail contacts list. The list is empty. The same thing happened on my Win. 10 desktop machine. My old Win. 7 machine, running the previous version of Firefox, is working fine. I can also access my ATT Yahoo Mail contacts on my cell phone Firefox app as well as my tablet. Please help.

Asked by step46hen2 1 month ago

Last reply by cor-el 1 month ago

Tablet mode

When switching to "tablet mode" (on MS Surface) FF window i scaled small - not fitting the screen. To make it working I have to switch bach to "desktop mode", enlarge wi… (read more)

When switching to "tablet mode" (on MS Surface) FF window i scaled small - not fitting the screen. To make it working I have to switch bach to "desktop mode", enlarge window to fit screen (click icon on the bar) and switch back to tablet. No a big deal, but a bit annoying. Recent FF, but it was the same on few last versions.

Asked by marek.happach 1 month ago

  • Solved

Search parameters not saved

I use Windows 10, version 1909, Firefox 80.0.1 (64 bit). For some weeks on a site I have not been able to update the search parameters: the change is not saved. On the ot… (read more)

I use Windows 10, version 1909, Firefox 80.0.1 (64 bit). For some weeks on a site I have not been able to update the search parameters: the change is not saved. On the other hand, everything works with Chrome. Possible causes? Thank you.

Asked by framag52 1 month ago

Answered by FredMcD 1 month ago

Localization of mozilla web site for pt

My Firefox web browser is configured to request pages in European Portuguese, namely by sending the HTTP Header: Accept-Language: pt,en;q=0.7,en-US;q=0.3 However, wheneve… (read more)

My Firefox web browser is configured to request pages in European Portuguese, namely by sending the HTTP Header: Accept-Language: pt,en;q=0.7,en-US;q=0.3

However, whenever accessing Mozilla web sites, the web server always choose to redirect to the page with the content in Brazilian Portuguese as can be confirmed looking also to the response HTTP header: localization: /pt-BR/

There are two errors, first the browser do not allow to add the Accept-Language as pt-PT so the server would make the correct judgement of the localization as a workaround since now W3C decided that pt stands for Portuguese from Portugal and all the other Portuguese speaking countries will have to add the capital letters of the respective country, meaning a Brazilian user should and currently can add the language Brazilian Portuguese as preferred language.

Please kindly correct both the browser and the web site so the pages in European Portuguese can be seen at all.

Asked by Henrique Costa 1 month ago

Firefox and icloud mail

Firefox does not quite work with icloud account: in particular iCloud mail. Unable to delete messages because of following error: Can't load message at this time. Pleas… (read more)

Firefox does not quite work with icloud account:

in particular iCloud mail.

Unable to delete messages because of following error: Can't load message at this time. Please try again later.

This does not happen in Safari. As it stands, I love firefox (and I'm used to it) but I am forced to switch to Safari to load my icloud.

how do i treat some websites that don't seem to be compatible with Firefox --

Asked by apvisionMac 1 month ago

  • Solved

firefox awesome bar

In the latest versions of firefox I can't delete single items from the address bar drop down list. As it says here https://support.mozilla.org/en-US/kb/remove-websites-ad… (read more)

In the latest versions of firefox I can't delete single items from the address bar drop down list. As it says here https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#w_clearing-a-single-item-from-the-address-bar-history I should press Shift+Delete, but it DOESN'T work anymore.

Asked by bidenkoanton 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

I keep getting a unknown pop up just recently started.

I keep getting a unknown pop up after recently up grading FF. I have not seen this before and can`t find out what plugin if any it is coming from. All it does is ask if i… (read more)

I keep getting a unknown pop up after recently up grading FF. I have not seen this before and can`t find out what plugin if any it is coming from. All it does is ask if i want to refresh FF now or later. See the attached image.

Asked by Adam 1 month ago

Answered by Wesley Branton 1 month ago

YouTube says my "session has expired" and repeatedly prompts me to sign in, missing settings

Even though I am signed into YouTube normally, I cannot subscribe to channels. I get "Want to subscribe to this channel? Sign in" and "Your session has expired" every tim… (read more)

Even though I am signed into YouTube normally, I cannot subscribe to channels. I get "Want to subscribe to this channel? Sign in" and "Your session has expired" every time. Clicking "Sign In" (even though I am already signed in) does not help--the page refreshes and I get the same error.

Additionally, I am missing the entire channel maintenance section when I click on my account (Your Channel, Switch Account, etc. Screenshot attached where you can see it missing), so I can't even sign out and sign back in without clearing site data in Firefox settings.

Refreshing and uninstalling/reinstalling Firefox did not help. This is only happening in Firefox.

Asked by TJay J 1 month ago

How to stop muliple processes of Firefox running in background slowing my PC & internet down drastically!

I installed yesterday, the most recent version of Firefox. I instantly noticed today, a drastic change in speed of PC. So, I easily determined it had to be FF. I opene… (read more)

I installed yesterday, the most recent version of Firefox. I instantly noticed today, a drastic change in speed of PC. So, I easily determined it had to be FF. I opened my task manager and discovered multiple 'ghost copies' of FF running in the background which is causing this tremendous lag! I have been using FF for 8 years and have always faithfully made it my default. I don't want to switch, but can't tolerate this on my new laptop! I read in another post on this support, the same issue and tried their recommendation (create a new variable) That successfully stopped all of the ghost copies from appearing, but yet created even more lag! So I went back in to system settings and deleted that. It took me forever just to sign into this sight! My laptop is basically useless if I continue using FF now.

        • also just noticed I can't upload any images to this post because of the lag!!****

Asked by icantrememberit0 1 month ago

Last reply by icantrememberit0 1 month ago

Dark Colours become have Transparent

Running Ubuntu Linux in version 80.01. Problem: Since Updating to Firefox 76, a strange problem occurs. All dark colors and context menu backgrounds become transparent. W… (read more)

Running Ubuntu Linux in version 80.01.

Problem: Since Updating to Firefox 76, a strange problem occurs. All dark colors and context menu backgrounds become transparent. When having a window open behind the Firefox window, it will show through in all areas with dark colors (through images, text, menu's). This problem proves an issue, as I had to change my main desktop background to a solid black one to make Firefox usable, even so, I cannot use the context menus while on a website with a white background.

Solutions I have attempted: Changing browser themes/system themes Reverting all cosmetic changes Disabling all privacy add-ons Reverting all modified settings Even a fresh install using a different (default) profile did not work

What semi-works Booting in safe mode does fix the issue but the fresh install did not.

My question is: Does safe mode do additional modification to the browser other than reverting user modified settings? Basically, does safe mode mimic a fresh installation and if it does do additional changes, is it possible mimic the cosmetic changes that it does for normal browsing?

Asked by wisest1092 1 month ago

How to export and import site data

Hello! I'm trying to figure out how to export the site data of a specific website from my browser so I can import it on another domain or a different browser profile. I h… (read more)

Hello! I'm trying to figure out how to export the site data of a specific website from my browser so I can import it on another domain or a different browser profile.

I have some quite important data that an application stored locally in my browser, but now the website went down. I want to copy the existing data to my own instance of the application running on another domain so I can continue where I left off.

This seems like it would be a very basic task to be able to backup and migrate your own data like you can with any native application. But as far as I can tell the developer tools offer no such option and all the add-ons that were able to do this stopped working or vanished.

Any help would be appreciated.

Asked by AgentOak 1 month ago

Firefox suddenly uses 100% RAM and SSD speed

Hello, i have notices in the last few days that Mozilla suddenly starts stuttering and freezing, after checking the task manager i saw that for no reason used almost all … (read more)

Hello, i have notices in the last few days that Mozilla suddenly starts stuttering and freezing, after checking the task manager i saw that for no reason used almost all my ram and ssd speed. I want to point out that that happened before i opened youtube video so i assure you this is not because of 480p youtube video(i have limited data so i watch in low quality). If someone have solution to this problem that would be nice. This happens almost every time i use Mozilla. First it starts with eating ram and after 1 minute it starts using SSD also. I couldn't take screenshot immediately because it prevented me from doing anything for at least 30 seconds, but my ram usage was 99% and after 30 seconds it dropped to 86%. I had only 4 tabs opened. Thank you for reading this, best regards and stay safe!

Asked by Lordly_Blank 1 month ago

Last reply by cor-el 1 month ago

Wrong origin for menu windows in the toolbar

Since several version of Firefox, I'm unable to use the menu of Firefox when in full screen as it shows itself outside of screen. As I understand it, the origin of the w… (read more)

Since several version of Firefox, I'm unable to use the menu of Firefox when in full screen as it shows itself outside of screen. As I understand it, the origin of the windows seems not correct, as the arrow on the top, which should be under the mouse pointer, is at the opposite. (See the picture attached, it's probably best explained that way).

I've tried to launch Firefox in safe mode, but It didn't change anything.

Asked by florian.remy 1 month ago