Issue: Cannot play Amazon Music Unlimited.
Platform: Nvidia Jetson Nano
Processor: ARMv8 Processor rev 1 (v8l) × 4
OS: Ubuntu 18.04 LTS
Browser: Firefox for Ubuntu vers… (read more)
Issue: Cannot play Amazon Music Unlimited.
Platform: Nvidia Jetson Nano
Processor: ARMv8 Processor rev 1 (v8l) × 4
OS: Ubuntu 18.04 LTS
Browser: Firefox for Ubuntu version 75.0b11 (64-bit)
Description: When I log into amazon.com, I can play music excerpts but when I go to Amazon Music, I get the following error: Playback disabled – Please enable playback settings for your browser.
I saw on an Amazon forum (https://www.amazonforum.com/s/question/0D54P00006zSzZVSA0/linuxplayback-disabled-message-in-firefox) that Amazon Music playback is not supported if you are using a Linux computer. Customers using other operating systems (including Linux, Chrome OS, Windows versions older than Windows 7 and versions of OSX below 10.9) can download purchased music directly through their computer's web browser.
However I hear other people are playing other Amazon Prime content using Linux so I suspect you can make it work if you get Widevine.
Reading the forums, I think my issue is that I need Widevine Digital Rights Management.
One forum (https://support.mozilla.org/en-US/kb/enable-drm) said that Widevine would be installed (Firefox downloads and enables the Google Widevine CDM on demand, with user permission, to give users a smooth experience on sites that require DRM). They also have instructions on where to enable it in the Add-ons Manager Plugins panel, ellipsis icon next to Widevine Content Decryption Module provided by Google Inc.
On the Add-ons Manager Plugins panel I don’t have Widevine listed. I see “OpenH264” and “Shockwave flash” but I do not see “Widevine Content Decryption Module provided by Google”.
It also said that you can always turn DRM playback on again by opening the Firefox Preferences General panel and, under “Digital Rights Management (DRM) Content”, putting a check mark next to “Play DRM-controlled content”. I don’t have “Digital Rights Management (DRM) Content” listed on the General panel.
I assumed that Widevine didn’t install on demand. So I found another forum that explained how to download the zip file from Google. I did the following steps to get the latest file and I put it in the plugins folder.
sudo wget https://dl.google.com/widevine-cdm/1.4.9.1088-linux-x64.zip
sudo unzip 1.4.9.1088-linux-x64.zip
sudo mv libwidevinecdm.so /usr/lib/firefox-addons/plugins
sudo chmod 644 /usr/lib/firefox-addons/plugins/libwidevinecdm.so
Still it doesn’t appear in my Plugins.
Questions:
• Do I need Widevine to play Amazon Music Unlimited?
• If I do, how do I install Widevine?