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I deliberately do NOT run current version (I'm on 51) to avoid interference with my choices. Now half of my add-ons are disabled. How to I remove this "feature"

I run v51.0.1 DELIBERATELY because you keep making changes that I canNOT undo! Today half my ad-ons that I have been using for YEARS became disabled. I don't care WHO t… (read more)

I run v51.0.1 DELIBERATELY because you keep making changes that I canNOT undo! Today half my ad-ons that I have been using for YEARS became disabled. I don't care WHO thinks they are "old" or "unsafe" - THIS is why I have stayed on v51 so I can work with what I need instead of what you THINK I need. I need the config parameters to turn OFF ANY and ALL of your "protections" that I do not need You have 15 versions of defective software now, you had 14 until you screwed with mine. A "feature" without an OFF switch is a defect and I want this defect corrected. I do NOT want to update to 65 - I lose too many features I want to keep and the add-ons I want to keep will not work in v57+ - Hence I stayed at v51. --Kindly tell me how to repair my now-defective browser and then please tell your developers, as politely as you choose, to STOP ADDING DEFECTS! A "feature" without an OFF switch is a defect.

Thank you Richard Hill

Asked by RichardHill 1 year ago

Answered by OnThePike 1 year ago

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Cannot download Firefox 57.0 to my personal computer. I'm the admionistrator.

Trying to update to FF 57.0 Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have th… (read more)

Trying to update to FF 57.0

Update failed There were problems checking for, downloading, or installing this update. Firefox could not be uploaded because: I don't have the permissions necessary to install this update. Please cfontact my system administrator.

I can update Firefox manually by visiting this site and downloading the latest version: https://www.mozilla.org/firefox/

The laptop is my computer andI am the administrator.

Asked by johnncon 2 years ago

Answered by Shadow110 2 years ago

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can't update firefox from 51.0.1 to latest

On one of my two windows 7 pro computers, the upgrade process never succeeds in actually updating the product, so I'm stuck at release 51.0.1 (64bit). See attached numbe… (read more)

On one of my two windows 7 pro computers, the upgrade process never succeeds in actually updating the product, so I'm stuck at release 51.0.1 (64bit). See attached numbered screen shots for the story:

1. When I click "Help | About Firefox", it shows it's downloading the update. 2. Then it shows this "restart" button. When i click that button, it asks me if I want to let this program make changes to my computer. I say Yes. FF shuts down. It doesn't restart itself. When I manually restart it and look at the "About Firefox" popup, it's back at screen #1. So I'm stuck in this loop. 3. When I restart the computer and then start FF, I get the request to allow it to make changes. Then I get this failure message.

On my other win 7 pro computer, FF has successfully upgraded itself up to the latest release (56.0, 32bit).

So what can I do to get the stuck computer unstuck?

~ Thanks in advance ~ Ken

Asked by kenatsun 2 years ago

Answered by Shadow110 2 years ago

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Flash player hangs on YouTube after 15min., XP and Win 10

Upgrading both Flash and Firefox has not resolved my problem. YouTube video plays about 15 minutes, then hangs. I click on the progress line, and it will start playing … (read more)

Upgrading both Flash and Firefox has not resolved my problem. YouTube video plays about 15 minutes, then hangs. I click on the progress line, and it will start playing again. I use XP, SP3 for desk top. I bought a notebook with Win 10, and it hangs. When I right click to open in a new window, I often get " media not supported." I installed Google Chrome, and it never hangs.

Have been using Firefox for years now, and want to keep it as my main browser.

*Email hidden by mod to prevent spam* for notification of a reply will help. Thank you

Asked by Garrysch 2 years ago

Answered by jscher2000 2 years ago

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Master password not recognized in Firefox 53

My master password and all my stored password disappeared in Firefox 53. In security setting tab of setting the "use master password" checkbox is disabled and if I try to… (read more)

My master password and all my stored password disappeared in Firefox 53. In security setting tab of setting the "use master password" checkbox is disabled and if I try to enable it a pop up error window is opened. Rolling back to Firefox 52 the situation returns to normal status and the master password appears again. What's happening? Is there an undocumented incompatibility? How can I use my stored password under Firefox 53?

Asked by lorenzo_fi 3 years ago

Answered by lorenzo_fi 3 years ago

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On any firefox restart, all tabs crash individually, firefox refresh fixes issue everytime

I am running Firefox 51.0.1 (32-bit) on Windows 7 Professional SP1. I had been running previous versions of firefox with no issue. (I do not know the old version but I t… (read more)

I am running Firefox 51.0.1 (32-bit) on Windows 7 Professional SP1.

I had been running previous versions of firefox with no issue. (I do not know the old version but I think next most recent) I recently updated Firefox to Firefox 51.0.1 and now have this issue. (Started happening right immediately after upgrade)

Every time I close and reopen firefox, all tabs crash individually (with message "Bad news first: This tab has crashed"). If I refresh the pages individually they continue to give the error. If I refresh firefox from the troubleshooting information page the crashes are resolved, things work as normal! If I then close and reopen firefox I get the tab crashing again :(. If I then "refresh" firefox everything is OK again. If I open a second window or multiple tabs when things are working, the additional windows and tabs also work. Only have issue if I close and reopen firefox.

I uninstalled firefox and reinstalled and issue persists. I deleted my profile directory and issue persists.

After the uninstall / reinstall and profile removal I did not load any plugins or even reload bookmarks from old profile, and bad behavior still persisted.

Please let me know any suggestions to resolve my issue. Thanks for the help and the great work on Firefox!

Asked by tall.brian 3 years ago

Answered by philipp 3 years ago

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Starting last week, Firefox suddenly won't start, I just get the Crash Reporter window.

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folde… (read more)

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folders from all 3 subfolders of C:\Users\[my username]\AppData; reinstall Firefox I also get this same result when trying the command firefox.exe -safe-mode or the command firefox.exe -p What I'm running: Windows 7 Enterprise, SP1, 64-bit Thanks in advance for any help you can give me!

Asked by adblockfreak 3 years ago

Answered by FredMcD 3 years ago

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How to locate list of Add-ons from previous install of Firefox

I had a list of Add-ons on my Firefox running on XP. There were issues with the XP system that forced me to wipe the Hard drive and do a clean install of XP. Now that it… (read more)

I had a list of Add-ons on my Firefox running on XP. There were issues with the XP system that forced me to wipe the Hard drive and do a clean install of XP. Now that it is fully running again, I have installed Firefox. PROBLEM... I do not remember all the Add-ons and there settings. I did backup my previous system including c:\program files on another hard drive.

1) Can you point to where the Firefox info is stored? 2) Is there a way to copy the old file or can you read it and supply the Add-on names?

Thanks.

Asked by ccfred 3 years ago

Answered by cor-el 3 years ago

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I want to stop getting surveys from my internet provider on Firefox

Ok, I am browsing tonite, and suddenly then I got a survey from my internet provider. Can I do anything about such and about ads that fill my browsing pages. I do resea… (read more)

Ok, I am browsing tonite, and suddenly then I got a survey from my internet provider. Can I do anything about such and about ads that fill my browsing pages. I do research and I have to either go many pages in a topic or try again and again to be more specific or distinctive to find an article. so many ads top and fill my browser pages.

This has changed since many years ago when I started using the internet to do research, when it was not so full of ads.

Help

Maque

Asked by Maque 3 years ago

Answered by philipp 3 years ago

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How do you handle complex websites?

We all realize that certain websites are loaded with scripts and moving objects. As an example: accuweather.com, or weather.com. I am running FF 51.0.1 on Windows 10. It'… (read more)

We all realize that certain websites are loaded with scripts and moving objects. As an example: accuweather.com, or weather.com. I am running FF 51.0.1 on Windows 10. It's always running into problems. It cannot load weather.com at all. Now Google Chrome handles those websites without problems. What's the difference? Why is FF so lousy with certain websites? Thanks in advance for your help or tips.

Asked by gallicbear2 3 years ago

Answered by FredMcD 3 years ago

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Firefox crashes

Firefox crashes on startup, can't even open in firefox safe mode. Have tried reinstall firefox but didn't work. I'm using window 7 64bit. bp-ed78b4ae-98e5-425c-8e1a-a40db… (read more)

Firefox crashes on startup, can't even open in firefox safe mode. Have tried reinstall firefox but didn't work. I'm using window 7 64bit.

bp-ed78b4ae-98e5-425c-8e1a-a40db2170203

Asked by pswolfwind 3 years ago

Answered by philipp 3 years ago

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Redirecting error and the Protocol error.

Two error messages randomly pop-up while browsing or opening a new tab The first messages show's this.. ```Firefox has detected that the server is redirecting the request… (read more)

Two error messages randomly pop-up while browsing or opening a new tab

The first messages show's this.. ```Firefox has detected that the server is redirecting the request for this address in a way that will never complete.``` And the other.. ```Firefox doesn’t know how to open this address, because one of the following protocols (mega) isn’t associated with any program or is not allowed in this context.```

Asked by Abdallah Mohammed 3 years ago

Answered by cor-el 3 years ago

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Firefox opens to black tab and won't work unless I "refresh" and sign in.

When I open Firefox, it opens to a blank tab rather than my home page. Then nothing works. I have to go to help, troubleshooting information and refresh which takes me … (read more)

When I open Firefox, it opens to a blank tab rather than my home page. Then nothing works. I have to go to help, troubleshooting information and refresh which takes me to a page where I have to sign in. Once that's done, the program works. This problem started suddenly a few days ago.

Asked by bobguth 3 years ago

Answered by philipp 3 years ago

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Firefox crashes

All the reports from today, the frequency is increasing as time passes by. I couldn't pinpoint a exact thing that could be causing this (sometimes it crashes as I went to… (read more)

All the reports from today, the frequency is increasing as time passes by. I couldn't pinpoint a exact thing that could be causing this (sometimes it crashes as I went to the kitchen, etc, without any new pages loading or anything like it), but the three 7 PM crashes happened when I was trying to log in on a site using google. Thanks for the help

bp-eba0f525-9023-4773-9f82-ae5502170202	02-Feb-17 9:42 PM
bp-594bdf45-3964-4bef-86ab-ff50c2170202	02-Feb-17 7:11 PM
bp-961bfd4b-532b-41d1-b605-189342170202	02-Feb-17 7:08 PM
bp-14f7884b-f3ce-491c-b06a-a67512170202	02-Feb-17 7:07 PM
bp-33b8a44e-bc23-4026-9ed3-b0f132170202	02-Feb-17 3:37 PM

Asked by Victuxo 3 years ago

Answered by cor-el 3 years ago