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  • Archived

I changed my user agent, now I can't chage it back. I can't get through to your site on the computer with the changed browser. What do I do?

To upload photos to Instagram I changed my user agent to replicate an iPhone. Now I can't change it back. I can't get through to your site on the effected computer with t… (read more)

To upload photos to Instagram I changed my user agent to replicate an iPhone. Now I can't change it back. I can't get through to your site on the effected computer with the changed browser. Thus, I can't download a new version of Firefox. I understand there may be a "revert to original" command somewhere, but I can't find it. HELP! What do I do? Thank you very much for your assistance,

Asked by Richard Nodine 6 months ago

Last reply by cor-el 6 months ago

  • Archived

On firefox I'm not able to compose a message in my yahoo email. Works on safari

When I'm on my yahoo email and I go to compose a new email it will not open that compose window. Therefore I can't make or send any new emails. Also, the area on the side… (read more)

When I'm on my yahoo email and I go to compose a new email it will not open that compose window. Therefore I can't make or send any new emails. Also, the area on the side where all the files are shown is messed up, half of the titles are cut off. The window also has a jerky look, like a glitch. My email works normally in Safari. It's been like this for 2 days now. I tried to add a screenshot to this question but the browse function isn't letting me do that.

Asked by mina.kosar 7 months ago

Last reply by cor-el 7 months ago

  • Archived

PopUp demand install extension; Older OSX, w/ FrFx v.48.0.2,; Server certificates Untrusted now

Re: Recently saw memory-key address in new line at bottom of FireFox's History Drop-down-menu. (June 2019.) Re: After memory-key displays in FireFox-History menu, from "m… (read more)

Re: Recently saw memory-key address in new line at bottom of FireFox's History Drop-down-menu. (June 2019.) Re: After memory-key displays in FireFox-History menu, from "must add Extension," I can No Longer Connect to one of my financial websites; could connect in early June to same website prior to this extension install, (and as late as July 3 '19 to other financial websites) Re: Firefox Browser (FrFx), ver 48.0.2, latest ver. that could be installed on OSX 10.6.8, Mac Mini early '09 Re: Currently, haven't time to purchase, learn to use newer ver. OSX and Internet (INet) Security on/for it.

1. "Must add extension to Firefox (FrFx) Browser" Pop-Up occurred immediately after update to my Internet (INet) Security program, and gives 'Certificate Authentication; I.D. Errors' -> No Connection > Clear Browser History, Restart, ShutDown, and Start. But, disabling my INet Security, gives same "No Connection" results at that financial website's server. (Therefore, Add-in Not from INet Security program Update.)

2. Checking for unfamiliar- Extensions, -Plug-Ins, -Add-Ons, in all my browsers shows none related to Firefox Browser. So where was the Pop-Up FrFx 'extension installed? Previous Extensions I'd installed all still present.

3a. Using secure https://www.[financial website].com in URL line, yields 'Security Warning Code' notice re: website/server certificate NOT authenticated + can't connect to server.

 b. Using non-secure http://www.[financial website].com as URL, gives same can't authenticate + not connect warnings, since both Google and that financial website automatically switch to secure https:// type of connection!

4a. Even using Chrome browser -> Google always converts to https:// in URL line > "Broken HTTPS," plus 'website id not verified,' but at Green-around-padlock: Your connection to www.[financial website].com is encrypted using an obsolete cipher suite. The connection uses TLS 1.2. The connection is encrypted using AES_256_CBC, with ……..1 for message authentication and RAS as the key exchange mechanism." "Your INet connection is blocked," but I have already added 'Chrome://' to my INet Security program's Firewall, and to its 'allowed cookies' list, twice.

 b. ***Did that questionable-"must add Firefox Extension" change the encryption method used by Firefox browser to AES……, since that older version of FrFx had just been connecting to that financial website's server just fine.***   

5a.Tech. Support department at [financial website] 1st: told me they had made NO Changes to encryption on their server, and 2nd: they have AntiVirus + Internet Security on their server that most likely rejects my older computer (even with up-to-date INet Security definitions).

 b. A Mac shop cleaned malware from my Mac, but found NONE.  They suggested that some websites are now requiring one of 'only the 3 most recent versions of an O.S.,' which is supported by updates from its manufacturer, in order to connect to their server.

6a. I can't find any items in my Mac's hard drive relating to a FrFx/Mozilla Extension, as that folder won't open, even with administrative rights. (But Can't Log-In as Admin.-User with missing Password.) Can any ....plist s be removed safely and v. 48.0.2 function well?

 b. ****How can one find + remove the added extension,, or whatever, at that memory-key stated in the FrFx-History-Menu?*****
 c. Is there a newer ver. of Firefox browser which can now be installed safely on OSX 10.6.8?

Input and suggestions will be appreciated to solve this problem.

Asked by edith.rittenbach 1 year ago

Last reply by user633449 1 year ago

  • Archived

HELP! As of July 2019, I can't use whatsapp web on firefox vers. 48, and due to constraints on mac can't upgrade my OSX so can't get latest firefox. Workaround?

HELP! As of July 2019, I can't use whatsapp web on firefox version 48, and due to constraints on my mac, I can't upgrade my OSX. I'm using OS 10.8.5 (mountain Lion), so I… (read more)

HELP! As of July 2019, I can't use whatsapp web on firefox version 48, and due to constraints on my mac, I can't upgrade my OSX. I'm using OS 10.8.5 (mountain Lion), so I can't get the latest version of firefox. I need to maintain this osx. Is there a fix or workaround please? I appreciate any help!

Asked by bigmolly 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Re-enable extensions disabled in v48.0.2 from the update error in may 2019

Re-enable extensions disabled in v48.0.2 from the update error in may 2019 YEs I know there was a problem that is being addressed for later versions of Firefox but, I hav… (read more)

Re-enable extensions disabled in v48.0.2 from the update error in may 2019

YEs I know there was a problem that is being addressed for later versions of Firefox but, I have a work hoers MAc OSX that I can not upgrade to the latest versions of Firefox and am stuck with v.48.0.2.

With the fact that the error was on Firefox/Mazola's end with the newer Addon Certificate oops, All of my older extensions/Addons have stopped and been disabled also of course.Is there a way to re-enable them or will there be one?

Some of the older ones that can not be updated via the devs also due to them actually requiring yet again newer machines and software to be purchased and used, etc. ATM extensions/Addons such as Ghostery, and some other add blockers as well as some older adobe extensions.

I am now vulnerable to all sorts of things I was not vulnerable to thanks to Ghostery and some of the other extensions/Addons I had in place and working for that version of Firefox.

IT is taken me hours just to post this now due to the disabled extensions/Addons.I need to renewable the ones that were disabled please ASAP.

Help please!

Asked by S3rch3r 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox crashes

I'm trying to go on Medicare.gov and find a doctor for my Mother. I went to "Find a doctor". Typed in "General Practice". It searches in my zip code. Results start comi… (read more)

I'm trying to go on Medicare.gov and find a doctor for my Mother. I went to "Find a doctor". Typed in "General Practice". It searches in my zip code. Results start coming up and then it crashes. I'm using old Mac laptop. OS X v. 10.6.8. Using Firefox 48.0.2 I think the Mac is too old to upgrade to more recent software.

I'm not very digital. I'm 67.

Asked by tomallers 1 year ago

Last reply by user633449 1 year ago

  • Archived

Password importation ver 43 to current(?) on different computers?

A new to me used computer. Installed Firefox, believe current ver, and wish to transfer internet work onto the new machine. Require passwords from previous machine, ver. … (read more)

A new to me used computer. Installed Firefox, believe current ver, and wish to transfer internet work onto the new machine. Require passwords from previous machine, ver. 43, where it can export as .cvs or .xmt file. New machine will only import HTML file. The OS's are involved are XP and Win 10 Pro.

Asked by cadetson 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Firefox is blocking me from entering my yahoo webmail inbox

I can download yahoo.com & sign in with my ID & PW to my Yahoo/ATT email account, but I frustratingly CAN'T actually log into my Yahoo/ATT Inbox itself. I can eve… (read more)

I can download yahoo.com & sign in with my ID & PW to my Yahoo/ATT email account, but I frustratingly CAN'T actually log into my Yahoo/ATT Inbox itself. I can even see the dropdown menu on yahoo's main page that lets me see my new email, but when I click on it the classic 'secure connection failed' pops up.

Possible this problem is on ATT/Yahoo's end, but wondered if anyone else on a MacOSX with Firefox 48.02 or later has experienced this as well.

Asked by HeatherMoore 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Would like to get to this web site https://www.vermontfederal.org/home/home always did, not now, message SSL_ERROR_NO_CYPHER_OVERLAP

I can't get to my bank's website, where I used to go for many years. the site is: https://www.vermontfederal.org/home/home I get message of Error: SSL_ERROR_NO_CYPH… (read more)

I can't get to my bank's website, where I used to go for many years. the site is:

https://www.vermontfederal.org/home/home   

I get message of Error: SSL_ERROR_NO_CYPHER_OVERLAP

It just happened out of nowhere. Thank you for help I can't change to newer browser, because I would have to change to newer system software on my Mac and would loose lots of software installed years ago which I like. The system on my Mac is OS 10.8.5 Evzen Holas

Asked by evzenholas 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

We have older computer & can't access The adobe reader,pls. help.

TO access our health care benefits they require that we have Adobe reader. We did have it but it has been unavailable for quite some time ? Apple telling us our Mac 0x… (read more)

TO access our health care benefits they require that we have Adobe reader. We did have it but it has been unavailable for quite some time ? Apple telling us our Mac 0x snow leopard is too old.?? Guess old computers like us older seniors just do not count much ! Please respond. Joan and Don.

Asked by jcdm1197 1 year ago

Last reply by James 1 year ago

  • Archived

Numerous problems with creating bookmarks afte Firefox update last week. click annot save bookmarks to library.

I recently updated the newest Firefox version, at least I think so. I watched the Video about creating and accessing bookmarks. Before the latest version I created many… (read more)

I recently updated the newest Firefox version, at least I think so. I watched the Video about creating and accessing bookmarks. Before the latest version I created many folders and placed websites of many non-profit organizations and other arts resources. Now, when I click the star the follow occurs: Star turns blue and moves to clip board? icon. First option: View bookmark side bar; Second: Show All Bookmarks; Third: View Pocket List (I don't use Pocket); Forth: Bookmarks Toolbar; Fifth: Other Bookmarks; Sixth: Show all Bookmarks. These are fewer options than listed on the Firefox bookmarks video. When I click: Show all Bookmarks a grey and white empty box appears with the the top title Library. When I click Show All Bookmarks, nothing occurs. What's also odd is that when I bring up a website like nypl.org the star turns blue. But I can't find that bookmark, only listed, without a name, of 157

Asked by ghendren 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I have a MacOS 10.8.5. What version of Firefox can I use? The latest will not download.

My question pretty much says it all. I constantly get a message saying my firefox is "critically outdated." But when I try to download the latest version, message says I… (read more)

My question pretty much says it all.

I constantly get a message saying my firefox is "critically outdated." But when I try to download the latest version, message says I need a newer OS. But I CAN'T get a newer OS.

I have MacOS 10.8.5. Is there a newer version of mozilla I can use? I have 48.0.2.

So what are my options?

Asked by Berkeley21450 1 year ago

Last reply by James 1 year ago

  • Archived

how to remove the use cookies banner @ screen bottom upon browser startup?

When start browser on my desktop computer get this banner stating that cookies are used with a "Learn More" option and an "OK" button on the right hand side. Wish to perm… (read more)

When start browser on my desktop computer get this banner stating that cookies are used with a "Learn More" option and an "OK" button on the right hand side. Wish to permanently remove banner. No instructions provided.

Asked by cadetson 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

MacBook 2.2 GHz Core Duo with 4GB 667 MHz DDR2 DRAM running version 10.7.5 no longer supports Firefox, any suggestions that would allow me to update Firefox?

My question describes the problem. I have this old MacBook I travel with and want to see if there are things I can do to it so that I can update Firefox which probably r… (read more)

My question describes the problem. I have this old MacBook I travel with and want to see if there are things I can do to it so that I can update Firefox which probably requires me to be able to update the operating system to El Capitain. I have an iMac at home which is up to date in everyway but I hate to through out this high functioning but old MacBook if it can be bought into the modern world.

Thank you

Asked by damndude 1 year ago

Last reply by James 1 year ago