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Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already… (read more)

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---

I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.

I would appreciate if anyone can help me figure this issue out.

Asked by ankrnl01 6 days ago

Answered by FredMcD 1 day ago

  • Solved

Unable to migrate or restore OneTab and its data

None of the available migration or restore methods are capable of preserving OneTab data. In every case I have tried, OneTab is missing from the add-ons in my new install… (read more)

None of the available migration or restore methods are capable of preserving OneTab data. In every case I have tried, OneTab is missing from the add-ons in my new installation or profile. The only approach which achieved anything at all was to replace the entire .mozilla director under Ubuntu, but even this only displayed the OneTab page and its data on the first invocation of Firefox. Since the add-on was not present, the data was gone at the second invocation. However, repeating this process at least allowed me to export the OneTab data from *one* profile on the first invocation. Unfortunately, this method is completely useless under Windows, as are the recommended approaches of using Firefox sync (with sync turned on for add-ons) or replacing the contents of a newly created profile with the contents of an old or saved one. How can I properly backup and restore or migrate a Firefox installation, *including* my OneTab installation and data?

Asked by rsbrux 1 week ago

Answered by rsbrux 5 days ago

  • Solved

other - update

The latest update has resulted in an error message: Platform version 84.0.1 is incompatible min version >= 84.0.1 and max version <= 84.0.1 Can this computer no lo… (read more)

The latest update has resulted in an error message: Platform version 84.0.1 is incompatible min version >= 84.0.1 and max version <= 84.0.1 Can this computer no longer use Firefox?

Asked by johnandizzi 1 week ago

Answered by FredMcD 6 days ago

  • Solved

Moving Off of ESR Channel

I have a Mac system that has been on OS X 10.11.6 for a long time, and was switched to the ESR channel when the release channel no longer supported this version. I have … (read more)

I have a Mac system that has been on OS X 10.11.6 for a long time, and was switched to the ESR channel when the release channel no longer supported this version. I have finally been able to update that system to something later (Mojave, 10.14.6) and want to restore Firefox to the release channel. How do I do this and preserve all of the Firefox settings, history, etc.? Won't installing a fresh copy of Firefox wipe all that out? Thanks for any help you can provide.

Asked by jammfic 6 days ago

Answered by cor-el 6 days ago

  • Solved

Failed Firefox migration Win 7 to Win 10

Trying to migrate Firefox profile from Win 7 machine to new Win 10. Downloaded Firefox to new machine, confirmed that it worked, closed it.Using Troubleshooting feature, … (read more)

Trying to migrate Firefox profile from Win 7 machine to new Win 10. Downloaded Firefox to new machine, confirmed that it worked, closed it.Using Troubleshooting feature, located active profile in old Win 7 machine, copied to USB stick. Closed Firefox on new machine, navigated to Profiles folder, copied the Win 7 file to it and deleted the existing file. Tried to start Firefox, got 'Your Firefox profile cannot be loaded. It may be missing or inaccessible'. Fiddled round a bit, finally uninstalled Firefox from the new machine and downloaded it again. Got the same error message, now no Firefox at all after carefully following such instructions as I could find. What the f*ck am I doing wrong? A year or so ago I transferred the Win 7 profile successfully to a Win 10 laptop. What has gone wrong now? Any suggestions most welcome.

Asked by chestersplace 1 week ago

Answered by Scribe 1 week ago

  • Solved

Can't save images to windows photo gallery anymore

I have a windows 10 laptop with firefox as the default browser. I do not like windows 10 photos, so I downloaded a older copy of windows photo gallery which I am used to … (read more)

I have a windows 10 laptop with firefox as the default browser. I do not like windows 10 photos, so I downloaded a older copy of windows photo gallery which I am used to and prefer. This has been working fine until recently. Now firefox saves images to windows 10 photos. I made sure to make photo gallery the default app for all images (jpegs etc.) but it still saves them to windows 10 photos.

Asked by buchster1 1 week ago

Answered by buchster1 1 week ago

  • Solved

Firefox acting weird?

Not sure this is the right 'topic' but I just migrated all my info from my old MacBook Air to my new one, and Firefox is acting weird: I can go to various common websites… (read more)

Not sure this is the right 'topic' but I just migrated all my info from my old MacBook Air to my new one, and Firefox is acting weird: I can go to various common websites, like salon and npr, but not, for example, slate.com.

Also, more importantly: 1. I can't even get to gmail. When I type 'gmail.com' in the brower, firefox does nothing. Even if I try a serach of 'gmail sign in' that will come up, but the link won't work?

2. Also, like, twitter won't work. Facebook I can get to my page but can click on anything, except if I try to message someone, it takes me to a blank page?

My Chrome browser is working, and my TOR browser as well.

Firefox is my prefered browser. What's going on? What should I do?

Thanks in advance!

John

Asked by yohejohn 1 week ago

Answered by FredMcD 1 week ago

  • Solved

A Question about Thunderbird and maildir status

Thunderbird uses mbox (single file per folder) storage by default. This is not a good arrangement when some folders grow to 2GB over the year; each backup requires the … (read more)

Thunderbird uses mbox (single file per folder) storage by default. This is not a good arrangement when some folders grow to 2GB over the year; each backup requires the entire file, and that becomes 1GB and more per day for each of those folders for much of the year, ending at 2GB per day each.

I find some mention and discussion of maildir (one file per message) with Thunderbird (as a plug-in). But most of what I see is ancient history, and a lot of it warned of significant problems and dangers. It was 'experimental' for Thunderbird 60, and nothing said subsequently. I see some success claimed from 2016 (Wilders Security). That's old. The Mozilla Wiki warns of dangers and data loss, last updated 2017. Support Mozilla (undated) says you risk your data. http://mzl.la/1GDeRsp

Is there any up-to-date information? Does it work, reliably? Can I bet my data on it? Or is maildir in Thunderbird a no-show?

Asked by LaVerne2 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox 79 and newer versions...

Since Firefox 79, newer versions have an approximately 1 mm white edge on both sides and at the bottom of the screen with which the mouse does not work. Would there be an… (read more)

Since Firefox 79, newer versions have an approximately 1 mm white edge on both sides and at the bottom of the screen with which the mouse does not work. Would there be any solutions to get rid of those edges?

Asked by rane58 1 week ago

Answered by cor-el 1 week ago

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  • Archived

Don't want to upgrade

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above… (read more)

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?

Asked by mikejanus 6 months ago

Answered by jscher2000 6 months ago

  • Solved

Trying to "link" machines

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses requ… (read more)

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

Asked by wmichaelgriffin 2 weeks ago

Answered by Wesley Branton 2 weeks ago

  • Solved

ZIP Files Downloading as PDFs

Background: I'm currently tutoring full-time, and the site I use allows tutors to download the session afterward as a .zip folder. In the past this has been incredibly he… (read more)

Background: I'm currently tutoring full-time, and the site I use allows tutors to download the session afterward as a .zip folder. In the past this has been incredibly helpful, because it allows me to review my lessons and improve my planning.

Current Issue: For some reason Firefox now appears to be misinterpreting these ZIP files as PDFs. When I begin the download, Firefox gives me the option to either open (as PDF) in Firefox, or to download. At this point (before any download occurs) Firefox has already labeled the file as a PDF. If I open it in Firefox, obviously it doesn't work (being a .zip folder.) If I download it, Windows Explorer usually lets me explore it as a .zip folder, but recently, about 10% of the files I download (even if I never open them as a PDF) still download as a PDF and are therefore inaccessible.

Fixes: I've tried downloading instead of opening with Firefox. This works about 90-95% of the time; not sure what the issue is. I've tried re-assigning the file type in Windows Explorer, to no avail. I've adjusted Firefox preferences (from "always ask" to "use Windows Explorer.") I'm not sure this will help, but will try.

Any advice? I hate to sound fussy, but I'm pretty meticulous about saving my lessons and hate losing that much data on my students. While I can save each file independently, it takes much longer. Thank you!

Asked by ajic.ajic 2 weeks ago

Answered by jscher2000 2 weeks ago