Firefox Support Forum

I've been using Firefox for years without any issues. I recently added Facebook Container to my add-ons. Guess I can't tell if it's working, or not, but...

I have been having some real issues in FB for a few weeks, now, and am wondering if it is because of Facebook Container.

Responses are very laggy and jerky. When I place my cursor onto the Like button, the other options take some time to pop up. They will also take some time to show up once I click on them. If I accidentally cursor over the date and time line under a person's name, that black pop up box will stay popped up for a long, long time. That wouldn't be so bad, but it often covers text I'm trying to read. Often, when I try to click on the Like button, especially for a picture, it will lag, then the picture will pop open. In general, FB is just very laggy and jumpy.

Any ideas? Could it be FB Container causing these issues?

Hello! The audio output of Firefox is always set to the speakers of my laptop. I can't hear videos or music via my headphones or another audio device (Steinberg UR 22 mkII). When I take other browsers or spotify, the audio output is allways on the plugged in devices. But with Firefox I only hear it through laptop speakers.

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,facebook,reddit and have to re-accept cookies. I am not sure why this is happening but it is very annoying.

I can log in to my Venmo account using Chrome and Edge, however I get the attached error message when trying to log in using Firefox. I removed my cookies and data info for the Venmo site, but that didn't make a difference. Any suggestions?

In the latest version 81.0.2 I am experiencing strange issues.

1. On both of my computers I cannot get wunderground.com to load properly. It works fine in Chrome, but every time I try to log in with Firefox I just get a spinning circle and some weird code characters at the upper right by the location search box.

2. I have had several "tab crashes". These sites also work fine in Chrome, but crash in Firefox.

I have tried "refresh" and also completely removing and reinstalling Firefox on both computers. After uninstall I scanned and cleaned the registry with two different "cleaners" before reinstalling, but still having issues.

Please tell me why Firefox Keeps Crashing. Sometimes its the Tabs and sometimes the entire Browser.

Crash Report ID below bp-7e6f880e-eb7b-4675-8b03-ddddd0201016

I had to restart my computer after upgrading ESET AntiVirus and I now have no saved passwords in FireFox.

I have located the logins.json file which is inside my current profile and can open it with FireFox. It contains over 100 records but the username/password fields are encrypted.

I understand that the logins.json file works with a file called key*.db to unencrypt the information. I can see key4.db and key3.db inside my FireFox profile folder but I'm not sure why it's not working.

Can anyone offer any advice on how I can get my passwords back?

Firefox upgraded recently to 81.0.2. After the upgrade I can no longer connect to my bank’s web site. Firefox displays this failure message:

Secure Connection Failed An error occurred during a connection to xx.xxxxxxx.com The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The bank’s customer-no-service help desk politely advised that their system is working, this is a Firefox problem, check the Firefox browser settings, use another browser.

I am not a browser security settings expert and do not want to be . . . I have no clue as to how to fix this . . . so what do I do?

Can I revert to the previous version of Firefox? How? Thanks.

Valued community members: Not looking for a fix or work around solution here. My goal is to better understand why this occurs. Each time I (frequently) update to the latest version of Firefox, I Iose extensions (in this case new tab - cursor to search bar). I know that users can go in and correct this, but I would prefer that settings, extension, addons, etc, be preserved. My question is, is that really challenging of a code writing task? I know next to nothing about programing, but based on my experience using other apps, I would think preservation would be a piece of cake. Can a Code Joe comment in terms I might understand?

Hi! Does anybody know how to disable browser closing by ctrl+q shortcut? It is too close to ctrl+w and sometimes I close the whole browser instead of one tab. Moreover it is really useless and stupid feature since I have alt+f4. Why I need another shortcut which do the same stuff? And why developers ignore this issue which was reported on several forums? I tried install extension which disable it but it doesn't work for me.

Good morning, this morning after the changement of the Initial password protection in security menu, Firefox crashes immediatly, in recovery mode too.. Here Crash ID.. Please help me to solve as soon as possible this problem. Thanks

Identificativo crash: bp-1113a858-4989-4c00-9dfd-b462f0201019

The width parameter in no longer honoured in my web app that calls a new window.

Still working as expected in Google Chrome 86.0.4240.75 , Internet Explorer 11.572

myWindow = window.open('newed.html?nid='+id,'_blank','top=50, left=50, width=1000,height=800,toolbar=no,location=no,directories=no,status=no,menubar=no,scrollbars=no', myWindow);'

There are always PR_END_OF_FILE_ERROR type error given by Firefox when opening secure https:// official web sites of government of India, which end in gov.in Why not firefox browser allow opening such websites which are authenticated government web sites ?

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

I get an error message now when I try to log in to my bank. I have 2 pc's, one Linux, the other Microsoft and Firefox on both. I get an error message when I try to log in-PR_CONNECT_RESET_ERROR. How do I fix this or is it the bank's security certificate not keeping up? If I use the Edge browser, I can log in, just not on Firefox. I have no problem with any other website.