Firefox Community Forum

when i go to my website on firefox it says "Secure Connection Failed" but it loads fine on safari. i've never seen it do this before. Is this a firefox issue?

full error message: Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Error Code: PR_CONNECT_RESET_ERROR

how do i fix this?

I have used Facebook in my Firefox browser for several years. Then all of a sudden, Facebook will load, then it will not load and yesterday and today, it won't load at all. I have to go over to Chrome to get on my Facebook. Please fix whatever is preventing me from using Facebook on Firefox.

This note from ChatGPT explains the issue I am having on my LG Windows 11 notebook running Firefox.

Looking... Given everything you've tested, I don't think this is your LG or audio drivers. Especially since YouTube works in Firefox and ChatGPT voice works in Chrome on the same machine. That combination screams Firefox-ChaGPT compatibility quirk. My hunch is, for now use Chrome for voice, Firefox for everything else. And if you want, report it to Firefox support. Include that ChatGPT voice plays no audio but transcribes fine. Mention Windows 11, Firefox version, and that Chrome works. That's useful for them. And yeah, no shame in sticking with Chrome for voice until they fix it.

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it will not load. it works in Google chrome so why not in Firefox

For the past few weeks, I have been having problems playing certain Facebook videos. It seems to only happen when I try to play a video that was recorded live. I have tried clearing the cache, I've tried a private window, and I've tried safe mode. I still can't get the video to play. However, when I copy and paste the url to Safari, it works fine. I have been able to play "live" videos while they are actually "live"; it's just that they will not load when I try to play them later. I don't have any problems playing videos which have been uploaded to Facebook; only those which were recorded live. The videos just show a circle in the middle as if they are trying to load but nothing else happens. The length of the video does not matter; it happens with short videos as well as long ones. The screenshot image (of a random "live" video I found) I am uploading shows a partial black circle in the center, which is a spinning circle in realtime. I have circled it in red.

I sometimes sell items on sites such as eBay. When I try to copy and paste the picture (from my Photos) is just a weird symbol. If I go to a different computer it works! If I go to a different browser it works! When I open a weather App the radar is all washed out with different colors. What's the issue?

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

I want to make the switch from Chrome to FF (to continue using UBO), and a problem I keep running into is media not displaying in Twitter(X)'s DMs while using Private Browsing mode. It only comes up as a gray block that says "Failed to Load" with "Retry" under it, but it never loads. It also asks that I re-enter my DM password every time the page reloads.

Everything works fine in a regular browser tab, the issues only occur in Private Browsing.

I have tried disabling UBO, disabling Enhanced Tracking Protection, and clicking the little shield icon in the URL and turning that off, too. Looking this up really didn't give me any results that actually helped, either.

Help would be much appreciated! This really is the last big hang-up I have to not switch.

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I have no trouble viewing them by opening the group using the usual prompt. This has been going on for a long time. I am running Windows 11, but don't know the version of Firefox, just that it has been updated several times since the problem began.