• Solved

Firefox 88.0 Constantly keeps re-installing itself

Every time I start Firefox, it tells me it is installing updates and will restart shortly. Why is this happening to version 88.0, which is supposed to be the latest versi… (read more)

Every time I start Firefox, it tells me it is installing updates and will restart shortly. Why is this happening to version 88.0, which is supposed to be the latest version. It is an endless cycle.

I also use Ninite to maintain application updates. It tells me Firefox is running (although is definitely NOT) and refuses to update it.

Bill

Asked by Bill 1 day ago

Answered by FredMcD 1 hour ago

  • Solved

Norton inserted itself as home page, not at my request, and now I'm unable to open sites I've had for years, how do I remedy this?

Norton inserted themselves as my homepage, replacing Yahoo. I didn't request this, and I'm now unable to open some sites from e-mail. URL is supposedly unavailable. There… (read more)

Norton inserted themselves as my homepage, replacing Yahoo. I didn't request this, and I'm now unable to open some sites from e-mail. URL is supposedly unavailable. There are 6 new apps with this Norton nonsense, none of which I have any interest in. Thanks in advance for any help you may render. Terry wolfe

Asked by the rev 14 hours ago

Answered by Mick 8 hours ago

  • Solved

Password Reset - on Macbook pro running Catalina w/o lose of data

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to … (read more)

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date.

Thank you

Asked by jmoffat2 22 hours ago

Answered by ·´¯`·...¸>-)))º> ~dbben 20 hours ago

  • Solved

Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 1 month ago

Answered by cor-el 1 month ago

  • Solved

Add-on Permission in detail

Hi, I am a bit of a panaroid person, so regarding to the permission: "access my data for all websites", does that means an add-on has the ability to make input in the bac… (read more)

Hi, I am a bit of a panaroid person, so regarding to the permission: "access my data for all websites", does that means an add-on has the ability to make input in the background by itself? For example, whether an add-on is able to control my account on a website, changing the settings, password, and etc?

Asked by Eddie 1 day ago

Answered by jscher2000 16 hours ago

  • Solved

Why always a new tab?

Why must a new tab/window open when I click a link? In settings I see to "open new tab instead of new window" but instead of having a bunch of tabs I am done using (like … (read more)

Why must a new tab/window open when I click a link? In settings I see to "open new tab instead of new window" but instead of having a bunch of tabs I am done using (like from a google search to an actual webpage) I would rather just have my current tab switch to the link I am choosing. Am I missing a setting?

Asked by pastorrittmiller 20 hours ago

Answered by TerryN21 14 hours ago

  • Solved

website not working with Firefox 88.01(64)bit on Win10 desktop

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything. … (read more)

can't sign on to mail.com using Firefox 88.01 it worked fine 2 days ago. Now I get the screen below and I'm unable to type in anything.

Asked by n-fisher 21 hours ago

Answered by cor-el 14 hours ago

  • Solved

FF 88/widevine bug with Amazon prime videos not playing HD 1080p

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first p… (read more)

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2.

When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.

I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.

I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore.

Edit:

After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.

For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.

Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content.

Edit 2:

From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video.

Asked by arugula 1 week ago

Answered by SUMOsJR 3 days ago

  • Solved

Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (read more)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

Asked by dimithrandir 3 days ago

Answered by dimithrandir 19 hours ago

  • Solved

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (read more)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Asked by John Gordon 1 day ago

Answered by John Gordon 19 hours ago

  • Solved

Transfer of old profile to a new pc

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox an… (read more)

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox and paste the old one instead?

Asked by Firefox Helge Exp 23 hours ago

Answered by user3798562 23 hours ago

  • Solved

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a connecti… (read more)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Asked by scm999 2 weeks ago

Answered by scm999 1 day ago

  • Solved

Lost logins.json? help please

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, … (read more)

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, i cannot find it. i used the smart password on almost everything... i dont know what to do

Asked by awesomecoolkarter 1 day ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 day ago

  • Solved

Firefox no longer displays chess.com pages properly

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board pag… (read more)

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Asked by rpdickinson.me 2 days ago

Answered by Naheed 2 days ago

  • Solved

Alternatives for Buggy "Take a Screenshot" Menu in Firefox 88

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a sc… (read more)

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a screenshot of a website.

I've also tried to add "Take a Screenshot" button from "Customize Toolbar" option to my toolbar, but most of the time it is disabled, even on support.mozilla.org page. To enable it, I need to remove it and re-adding it again with "Customize Toolbar" option.

Is there any way to re-enable "Take a Screenshot" option in 3-Dot menu? If not, is there any sane way to keep "Take a Screenshot" enabled for the rest of my Firefox session without me needing to remove and re-add it again everytime I need to take a screenshot?

Asked by Miguel Forsetti 1 week ago

Answered by jscher2000 1 week ago