Email buttons don't work after Webmail Update

After my Webmail interface was updated the webmail buttons no longer function at all. I cleared the browser cache, history, etc. and restarted the browser. But the probl… (read more)

After my Webmail interface was updated the webmail buttons no longer function at all. I cleared the browser cache, history, etc. and restarted the browser. But the problem persists. The webmail interface does work in Chrome. Any ideas how to fix this? Thanks!

Asked by Leonard 4 hours ago

Old firefox version, create new profile error.

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile. "Using an older ve… (read more)

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile.

"Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I have tried: -uninstalling/reinstalling newest version of Firefox -using run, firefox -p to open the profile -creating a new profile altogether -setting my default profile

Please let me know if there is something else we can try or a fix out there I haven't found

Asked by ivaligy 6 hours ago

Linked pages in financial webistes will not open

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the websit… (read more)

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the website I must select certain links to see the information I am seeking. When selected, Firefox does nothing, it stays on the page with the link I selected. I do not have pop-ups blocked and cannot find the reason for the fault.

Asked by MarcGSr 6 hours ago

A page just loaded from Facebook goes into an inifinite loop trying to ` save and locking out the ability to kill the window .

Have to kill with Task Manager . Updating FireFox simple restarts the open windows and the malicious loop . Used ` Refresh . Lost a lot of saved windows and structure ,… (read more)

Have to kill with Task Manager . Updating FireFox simple restarts the open windows and the malicious loop .

Used ` Refresh . Lost a lot of saved windows and structure , but running .

Asked by Bob Armstrong 6 hours ago

Extensions are loaded only after one or more page refreshes

Hi everyone, I always had this problem in firefox: some extensions don't load during the first visit to a website but only after I reload the page, for example I get that… (read more)

Hi everyone, I always had this problem in firefox: some extensions don't load during the first visit to a website but only after I reload the page, for example I get that the SponsorBlock extension doesn't load when I open a youtube video for the first time, probably this problem occurs on extensions that operate on specific sites like youtube, twitch because with extensions like uBlock I didn't have this problem. I have tried activating the extensions I have one at a time but the problem still occurs

Asked by Mikheleee 7 hours ago

  • Solved

Resizing of tabs and open new tab plus icon do not work correctly

Since one of the last updates the behaviour for the tab re-sizing got messed up. When there are only a few tabs with full size, those as well as the additional plus ico… (read more)

Since one of the last updates the behaviour for the tab re-sizing got messed up.

When there are only a few tabs with full size, those as well as the additional plus icon is shown. But when there are more tabs and they are re-sized, then the right side gets cut off. First the new tab icon dissapears and then also the last tab get's cut off.

I attached a screenshot with three firefox browser windows showing the problem, as well as a forth one with only 3 tabs open, which are shown in full size including the new tab icon.

This is a new problem as the tab resizinng and the new tab icon used to work perfectly fine no matter how many tabs were opened.

Asked by bernhard41 2 days ago

Answered by cor-el 1 day ago

Can I suggest a Firefox extension?

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this,… (read more)

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

Asked by DorothyJ 4 days ago

Last reply by DorothyJ 7 hours ago

OneDrive video playback

I have an issue where I can upload a video to OneDrive and it plays back at a very low resolution in Firefox, both via double clicking and using Stream. The problem persi… (read more)

I have an issue where I can upload a video to OneDrive and it plays back at a very low resolution in Firefox, both via double clicking and using Stream. The problem persists in safe mode. If I download the video, it comes back at full resolution and it streams perfectly in Chrome and Safari.

I have cleared cached web content. I also recently had an issue with lip sync on YouTube, which I resolved by refreshing Firefox, but the above remains.

Any ideas?

Best regards, Justin _______________ Firefox 111.0.1 2022 MacBook Pro M1 MacOS 13.2

Asked by justin.paterson 8 hours ago

"Open previous windows and tabs" no longer working

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tab… (read more)

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tabs were there. Today when I open Firefox it only had to single Firefox default homepage. Checking under History there is no option to restore previous tabs, and the recently closed tabs was empty.

To test, I opened an IMDB page and pinned it. I then went to Wikipedia. This gave me a pinned and unpinned tab. I shutdown Firefox via the "X" to close the window. When I restarted Firefox there was only the default homepage. Neither IMDB nor Wikipedia showed up under recently closed tabs and no option to restore the previous session was available.

I have operated Firefox this way for several years. I don't know why this behavior is no longer being supported.

Asked by kesrith1 1 month ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

  • Solved

Firefox stopped working after uninstalling Edge and Office 365

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone report… (read more)

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Asked by colin_hodgson 9 hours ago

Answered by TyDraniu 9 hours ago

firefox is not working on new macos monterey update

I have been using firefox for a while but recently stopped working at first i thought it was connection issues, but, that isnt the case. I have had to update my mac to ma… (read more)

I have been using firefox for a while but recently stopped working at first i thought it was connection issues, but, that isnt the case. I have had to update my mac to macos monterey 12.6 and firefox refuses to load any website. Keeps saying the connection has timed out and following message:

. This site could be temporarily unavailable or too busy. Try again in a few moments. . If you are unable to load any pages, check your computer’s network connection. . If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

It's frustrating. Any help on this please?!

Asked by Godschild 8 hours ago

Not even going to try this again, since it ERASED everything I had done.

GODDAMN IT. Typed my info and some other link opens and wiped out everything I had typed here, that really pisses me off. Firefox is getting to be nothing but a damn he… (read more)

GODDAMN IT. Typed my info and some other link opens and wiped out everything I had typed here, that really pisses me off. Firefox is getting to be nothing but a damn headache now and I'm NOT going to try and retype all that info all over again and re-explain it, that's a load of horse manure, especially when my info typed SHOULD NEVER HAVE BEEN DELETED by some stupid automated crap! Spent too much time on this already and just WASTED my damn time!

Asked by RGBLights 11 hours ago

Last reply by Paul 9 hours ago

Cannot drag files from download list

I have problems with dragging files from downloads directly to my desktop. Now, in order to drag downloaded files I have to open the downloads folder, which is an additio… (read more)

I have problems with dragging files from downloads directly to my desktop. Now, in order to drag downloaded files I have to open the downloads folder, which is an additional step and a nuisance.

Is there any way to get the old functionality back?

Im using Firefix 111.0.1 (64-bit) on my Mac M2 2022, with the Ventura 13.2.1 MacOS

Asked by viggamaria 18 hours ago

Last reply by TyDraniu 9 hours ago

Cannot log onto rakuten.com

After the last update, I cannot log onto rakuten.com. I get the error message, "Oops. There was a problem. Please refresh page and try again." When I try to use "Forgot P… (read more)

After the last update, I cannot log onto rakuten.com. I get the error message, "Oops. There was a problem. Please refresh page and try again." When I try to use "Forgot Password" the page does not refresh. I can log on when I use Google Chrome.

Asked by jazzybob 10 hours ago

The video playback was aborted due to a corruption problem or because the video used features your browser did not support.

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due… (read more)

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due to a corruption problem or because the video used features your browser did not support."

I tried: 1)incognito mode 2)clearing profiles 3)wiping whole FF and still no fix.

I'm using 111.0.1 (64 bit) version. Videos working well on my laptop wish same FF version. Any ideas how to fix it?

Asked by xvodox 12 hours ago

Titlebar buttons missing, if running Firefox in CentOS7/Gnome, and accessed via RDP from Windows 10 Enterprise

My setup: A remote server running CentOS Linux 7 and Firefox Browser 102.7.0esr (64-bit), accessed via RDP from a Windows 10 Enterprise laptop (No tablet) Up in the top … (read more)

My setup: A remote server running CentOS Linux 7 and Firefox Browser 102.7.0esr (64-bit), accessed via RDP from a Windows 10 Enterprise laptop (No tablet)

Up in the top right corner of the Mozilla Firefox window, I have only the close button, the Minimize and the Maximize buttons are missing. In the same gnome (desktop) environment, all other running windows has those buttons available.

Note: if toggle enable or disable those buttons “Minimize” & “Maximize” [command: gnome-tweaks > Windows > "Tilebar Buttons" > toggle] , all running windows in gnome will be affected correctly, except the Firefox window, no impact. Reinstall Firefox did not help.

This behavior started after our latest yum update recently.

When connected directly to the Linux server, there are no issues, the buttons are available. (i.e., no RDP involved)

firefox-102.7.0-1.el7.centos.x86_64 xrdp-0.9.21-1.el7.x86_64

Br. Peter

Asked by P.M.swe 12 hours ago