Firefox Support Forum

There are a few websites (e.g., https://thehermitagehotel.com/) that show up as a white screen (see attached) when I visit them from Firefox using my usual settings, but show up correctly if I use Firefox in private browsing mode. Turning off enhanced tracking protection does not resolve the problem. My browser privacy in Settings is set to "Custom" with everything checked, but changing to Standard and reloading the site does not fix the issue. As I noted above, the only thing that works is to open the site in private browsing mode. Most sites work fine. This problem is limited to 2-3 websites. My version of Firefox is 125.0.1 .

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an insecure page. This also happens on my laptop. On both desktop and laptop I am using firefox with duck duck go as an add on. However. In using my mobile with the stand alone duck duck go browser, I can log in and complete the task. This points to a problem with Firefox. Any advice's. This seems to be recent as I have used the laptop and desktop to use the check for a taxed car system ok in the past.

When you added a bookmark to a site in Firefox there used to be an option that when you hovered over the bookmark a dropdown would appear showing recent changes or additions to the site (see attached). It doesn't seem to be there any more - is there any means of restoring it? Thank you.

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling with slowness in Firefox, page loads take easily 15 seconds whereas loading the exact same page in another window at the same time with Chromium Debian build has near instantaneous load times. I've tried the following troubleshooting steps: - Created a new firefox profile - Tried "Troubleshooting Mode" in Firefox - Disabled ipv6 in firefox about:config and in Debian - Tried different DNS servers - Tried different non-debian specific builds of Firefox - Tried Firefox Beta and Firefox Nightly for Debian

None of these steps made any difference, and Chromium has continued to be significantly faster. Am really stuck here and would love to get to the bottom of this as Firefox is the only browser that works with a HiDPI display in Sway without blurryness. Happy to provide any and all diagnostics and reports that are needed. Thanks in advance!

EDIT: It seems to be some kind of networking issue, using a VPN solves it. But still doesn't explain why Chromium would behave differently.

I have to put my face within inches of the screen and strain to see the text in Firefox browser menus, tabs, and search bars. How do I adjust the font size?

I'm not a programmer. If I need to enter code please be pedantic about descriptions of how to do that.

Hi there! Every time i go onto a site like YouTube, Chess.com, ChatGPT etc, it asks for my login each time and i know there is a setting for it to remember me so i do not have to log into my account every time i use the site but I have looked everywhere and still fail to see it. Where about can i turn this setting on so i do not have to sign into my profile to use the relevant site. Thank you.

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only to Add it. You can Close the link with the X but it keeps returning each time I log in.

We are cautioned repeatedly not to click on unknown links so I haven't.

Could someone please explain in "layman terms" why I am getting this, what it's for and how to stop it?

Thank you to everyone.

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Hi there, I have noticed that my Win11 Asus laptop is always short on RAM (16GB available), with Firefox taking up a significant amount even with only a few tabs open.

As you can see by the attached image, when I go to 'about:processes' it shows that GPU processes alone are taking up nearly 1GB of memory, with the only tab running being the 'about' page. I only have 6 extensions (uBlock Origin, Zotero, Containers etc) none of which are meant to be RAM intensive.

What are these GPU processes that are running, and how can I reduce the memory used by them?

Thank you.

looks like a problem with Firefox as no problem when using a different browser e.g. Opera. Also cannot log onto Nextdoor.co.uk using Facebook to log on. Again works fine on Opera

Any links from rcsearch.ru to aliexpress is broken in firefox, but works in another browsers. For example click any aliexpress link here rcsearch.ru/-c48920.

Whenever I go to youtube, it fails to work and leaves an error in the console similar to

Uncaught Error: Constructing ytd-app: [Exception... "File error: Corrupted" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: https://www.youtube.com/s/desktop/050e6796/jsbin/desktop_polymer_enable_poly_si.vflset/desktop_polymer_enable_poly_si.js :: kCb :: line 9877" data: no]

I've determined that I can fix the problem by deleting my Firefox profile. I'd prefer to avoid this since there's a lot of useful history there. Is there a more targeted fix the problem I'm seeing?