Showing questions tagged:

Dear invaluable Mozilla Community, I am about to download all my Hotmail/Outlook content (over 20 years worth!) to local storage as a .PST file. Can Mozilla help me acces, search and read those mails and attachments?

I have many years worth of e-mails in several folder in Hotmail/Outlook. I am about to download them to local HD storage. I will probably use the Outlook Export function … (read more)

I have many years worth of e-mails in several folder in Hotmail/Outlook. I am about to download them to local HD storage. I will probably use the Outlook Export function which I understand will send me a massive single .PST file. Does Mozilla have a way by which I will be able to search, read and generally access those e-mails and their attachments? Thank you very much for your help - this is part of my campaign to become less dependent on the Big Tech Bros...

Open 1

cannot play videos on hulu despite following help instructions

Unable to play a video on Hulu with my own Hulu account, which I have had no issues in the past doing, even with all my ad blockers and trackers enabled (Privacy Badger, … (read more)

Unable to play a video on Hulu with my own Hulu account, which I have had no issues in the past doing, even with all my ad blockers and trackers enabled (Privacy Badger, uBlock Origin, AdBlocker Ultimate, Ghostery, and Malwarebytes). I have tried disabling all of the above extensions, refreshing the website and still no luck. I have also followed the instructions Hulu guides me to via a link on the screen (see attached screenshot) to their help page https://help.hulu.com/article/hulu-power-cycle?utm_source=hulu&utm_medium=error-message&utm_campaign=video-02 None of these have helped either. My internet speed is fine, I checked it through 3 different internet speed testers to verify Also checked my Wifi signal through our Google Home portal. I've searched online for solutions and haven't found anything new to help or in the Mozilla Support forum. My computer/laptop is up to date on all updates and software. Appreciate any support, thank you!

Open 3 36

videos opened in a new tab have an audio daley of 2 to 3 seconds.

why do videos opened in new tabs have an audio delay before the sound comes on? this is a recent phenomenon. So, when I right click a video and click 'open in new tab' wh… (read more)

why do videos opened in new tabs have an audio delay before the sound comes on? this is a recent phenomenon. So, when I right click a video and click 'open in new tab' when the video starts the audio is delayed 2 to 3 seconds. normally there is no audio lag. this has been happening for perhaps two weeks now. is it related to a setting? I recently adjusted the security and privacy settings.

Open 1

Why are websites are receiving my location data before I am given the option to block them from doing so?

When I am using the Private Browsing feature of Firefox, and I search for something like a restaurant menu from Google, the browser is able to receive my location data an… (read more)

When I am using the Private Browsing feature of Firefox, and I search for something like a restaurant menu from Google, the browser is able to receive my location data and use it for the search query before Firefox shows the pop-up asking if Google can receive my location data. I'll note that I don't include my location in my initial query, just something like "[restaurant name] menu." I'm not sure if this is an issue with Firefox or whether Google itself is having this issue, but I'd like to avoid having my location data automatically given before I get the chance to object to it. My main two questions are:

  • Why does this happen?
  • Is there anything I can do on my end to prevent it?

Thank you for your time.

Open 1

change ui fonts on toolbars without affecting web page text

I've pretty much exhausted my simple little mind about this problem. At some point around the beginning of the year, Firefox changed the fonts on all my toolbars to som… (read more)

I've pretty much exhausted my simple little mind about this problem. At some point around the beginning of the year, Firefox changed the fonts on all my toolbars to some ridiculously miniscule font. I've queried Google's AI several times, tried every solution I've received, all to no avail. Is there a way to do this? I just want to enlarge the font in all the toolbars, not the web site contents, and lock it in. Thanks to whoever can help me achieve this.

Open 3 1 9

When in email and click on a link, how do make it go to default firefox?

Currently when I click a link in and email, it always opens in Microsoft Edge even though my computer has Firefox as default browser. Is there another setting I'm missi… (read more)

Currently when I click a link in and email, it always opens in Microsoft Edge even though my computer has Firefox as default browser. Is there another setting I'm missing?

General Default browser

Firefox is your default browser. Good choice.

Open 1

firefox is lagging on a high end pc

Hello. I have a problem with firefox lagging on high end pc, these are my specs for context: cpu - ryzen 7 9800x3d gpu - rtx 5070 ram 32 gb ddr5 6000mhz motherboard - msi… (read more)

Hello. I have a problem with firefox lagging on high end pc, these are my specs for context: cpu - ryzen 7 9800x3d gpu - rtx 5070 ram 32 gb ddr5 6000mhz motherboard - msi b850 wifi 6e

i have a folder of bookmarks called "social media". When i want to check every website there (for example: telegram, discord, whatsapp), i start manually opening them up, so i hit the folder, click the needed icon, open new tab, repeat everything. And the moment i turn on 2 tabs like that, everything starts lagging. I don't think that my pc is the problem, because it is not even half a year old + it has good specs. Maybe there is a setting that i accidentally turned off/need to turn on to remove this problem? I love firefox, and i am using it for a while now, but now i am thinking about switching browsers because of this constant lag that happens. With all due respect, Emin.

P.S. i know that you can open all of the bookmarks right clicking the bookmark folder and then pressing "open all bookmarks", but most of the times i don't need to open all of the bookmarks, that's why i open everything as i said earlier.

Open 4

why can't I sign in? I changed my password and it still won't sign in.

I am disgusted. I have been trying to sign in and first changed my password, but it still wont let me sign in and says my new password is incorrect. I've wasted almost … (read more)

I am disgusted. I have been trying to sign in and first changed my password, but it still wont let me sign in and says my new password is incorrect. I've wasted almost an hour doing what should be fairly straightforward.

Open 1

VPN appeared at top of screen. It's blocking access to a site I regularly use.

VPN has appeared at the top of the screen with an option to click the GET STARTED button to try the built in option. I haven't done so but now can't access a website I r… (read more)

VPN has appeared at the top of the screen with an option to click the GET STARTED button to try the built in option. I haven't done so but now can't access a website I regularly use. Their tech team tell me that the VPN is blocking access. How do I disable this when I haven't asked for it so don't know where to find it

Open 1

Why don't I see the VPN button on my toolbar?

You're promoting the new free VPN to me and I want it, but there is no way to access it from my toolbar or otherwise within my Firefox browser. Two questions: 1) why are … (read more)

You're promoting the new free VPN to me and I want it, but there is no way to access it from my toolbar or otherwise within my Firefox browser. Two questions: 1) why are you promoting this when it's apparently not available? and 2) how do I get it?

Open 2 9

Unable to bookmark a page

I am unable to bookmark anything. Some suggestions are to open a new table then type about: profile and then hit restart. When I do that DuckDuck then searches profile. … (read more)

I am unable to bookmark anything. Some suggestions are to open a new table then type about: profile and then hit restart. When I do that DuckDuck then searches profile.

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