Firefox Community Forum

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I have Log in/Sign up/Mozilla Support then Get Support| Mozilla Support followed by +New Tab. There is nothing special about the particular configuration. I mention the exact configuration for orientation. My problem, for the example I am describing, is the existence of a popup that is in a separate bubble window that states Get Support|Mozilla Support on the first line and support.mozilla.org in the second. Popups like this one always appear. They are driving me crazy because they persist when some new window is moved over the Firefox window. That is, they always come to the front of a stack of windows. They often cover some clickable list in another application. I'm working with the latest MAC OS on a Macbook Pro. I have tried the usual advice to turn off popups in the FireFox settings. This toggle has no effect on these popup windows. Is there a way to turn them off!

Unsure if this is correct category... Years ago when Firefox was in it's infancy - Firefox settings used to allow much more power/control over cookies & how you deleted them. You could actually display & select individually ones you wanted to delete. Now Firefox has it's own Interface 'utility' and only allows you to delete 'groups' of cookies based on their App name. I was looking for the location / name of the dataset which is used to store cookies - so I could delete them more finely. Or is this in some sort of special format which is ONLY accessible thru Settings. I see MANY Cookie add-ons, mostly dealing with auto-responding to cookie prompts. Actually as of this writing - I am trying one of these.

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i dont have way to get in

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

I changed my password.......still not letting me in....so I changed emails....I'm confused.....I want to know did my new pc accept my change of passwords from my older computer?

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, or go to Gmail/Docs/Drive/Classroom, I'm always taken to a “Clear cache and delete cookies” page. So I followed the instructions on the page, deleted all my data and saved cookies from Firefox and even tried to reinstall Firefox completely, but nothing changed, I'm always redirected to this page. Logging in when in incognito mode works fine though.

Firefox version 144.0.2 MacOS Ventura 13.0 Language: French (FR)