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Firefox 88.01 - Update Not Sticking

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This u… (read more)

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This used to happen on the "nightly" version of firefox everyday, which is expected, but on a normal release, this is not supposed to happen.

How can I fix? This seems to be a bug - one location says its "up to date" the other is a notification telling me to "update".

See attached screenshot with update icon in the menu, while the "About" menu says its up-to-date.

If I go into about:config, app.update.url.manual is set to: https://www.mozilla.org/%LOCALE%/firefox/

Asked by hatetmp+n23d1 14 hours ago

Last reply by FredMcD 8 hours ago

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 1 day ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 day ago

Copied text is pasted with wrong alignment

Fortunately, this situation is not happening across all websites, but on those that it does, I haven't been able to find a solution, yet. As the title suggests, I copy a … (read more)

Fortunately, this situation is not happening across all websites, but on those that it does, I haven't been able to find a solution, yet.

As the title suggests, I copy a piece of text/paragraph from said website, and when I paste it in a word processor such as Pages or Text Edit (both Mac apps), the text is aligned to the left. The goal is to be able to paste said text with a justified alignment (predefined on the paragraph of the open document). It used to work flawlessly up until two months ago.

I'm don't know if some Firefox update caused this or maybe some extension might be interfering (I have checked the installed extensions and none of them appear to be the cause, but maybe it is the case). Either way, I've checked the same websites on Chrome and this issue is not happening there, so clearly it's browser related.

Any guidance, tips or help is very appreciated. Thank you.

Asked by kinets 3 days ago

Last reply by FredMcD 3 days ago

Widevine cras

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know ho… (read more)

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Asked by ambushemma26 2 weeks ago

Last reply by cor-el 4 days ago

Side View Window Error

Cannot display my history in my sidebar. Receive this message: XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml … (read more)

Cannot display my history in my sidebar. Receive this message:

XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1:

Cannot find a way to fix.

Asked by chief1622 3 months ago

Last reply by battistelori 5 days ago

WidevineCdm crash on hulu and hbomax

I keep getting a crash notice when I try to watch Hulu that prevents me from playing anything. It says "WidevineCdm plugin has crashed" and gives me an option to reload, … (read more)

I keep getting a crash notice when I try to watch Hulu that prevents me from playing anything. It says "WidevineCdm plugin has crashed" and gives me an option to reload, but it pops up again when I reload. How do I fix this? If it helps my crash report ID is bp-b9dc86c3-0580-4fb3-b7d3-86b6d0210506

Asked by mcsaskia 5 days ago

Last reply by cor-el 5 days ago

Firefox is not opening 192.168.0.1?

Hi, Firefox is not opening 192.168.8.1 since 2 days ago. I have changed service providers, but now I cannot access my MIFI router's admin page. The little spinning wheel … (read more)

Hi, Firefox is not opening 192.168.8.1 since 2 days ago. I have changed service providers, but now I cannot access my MIFI router's admin page. The little spinning wheel goes on forever, til I get an error message "The server at 192.168.8.1 is taking too long to respond and has timed out". No matter how many times I try, or in safe mode, I cannot connect. As I am changing service providers, I need to access the router to administrate the new simcard.

I hope someone can help? Thank you!

I'm using Firefox 78.10 on an ancient MBP El Capitan

Asked by MD 1 week ago

Last reply by strafy 6 days ago

Firefox requires 2 attempts to load any web page

I have a rather weird problem with firefox. I need to open websites twice to get them to work. To try and explain what I mean here is a how i currently need to use the br… (read more)

I have a rather weird problem with firefox. I need to open websites twice to get them to work. To try and explain what I mean here is a how i currently need to use the browser

Open tab,

type in web address/search,
hit enter

tab is stuck infinitely loading ( i cant refresh, I cant type a different adress, that tab is just stuck loading) open a second tab

type in the exact same address/search
hit enter and for some reason it now loads instantly

And it isnt just new tabs its the same story to load any and all webpages say I am on a page of google search results click a link stuck infinitely loading open new tab repeat the same search click the same link, for some reason now loads instantly

Also websites that require the dumbest thing in history, captchas, they are simply unusable, doesnt matter if I use the pictures or the audio, even when I get it right it just reloads the pointless captcha box. Why a captcha is necessary sometimes just to load google.com makes less than zero sense, even if I was a bot what possible harm could I do by loading a search bar? but I digress

I am on the latest version and I do have some addons installed:

privacy badger, dark reader, ublock origin, tree style tabs, privacy settings, ghostery,dontaccept webp


but even starting firefox with add ons disabled the problem is still there.


Anyone got any ideas for this? thanks

Asked by lyd58019 6 days ago

Last reply by Zppix 6 days ago

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 2 weeks ago

Last reply by cor-el 1 week ago

impossible to play video vod and streaming

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's … (read more)

Hy, I can't play anymore video to netflix amazon and all. I have the last firefox version 78.10.10esr. with mac osx 10.9.5 Everything work well and since yesterday it's impossible to play video. I have this error message. Wath's happening

Asked by mfdemont 1 week ago

Last reply by cor-el 1 week ago

Firefox Crashes Randomly and Frequently

Regardless of how many tabs I have open or what I am doing on them, Firefox is practically guaranteed to crash at least once during my session. More than likely, it will … (read more)

Regardless of how many tabs I have open or what I am doing on them, Firefox is practically guaranteed to crash at least once during my session. More than likely, it will be two or three times before I can get back to using it effectively. I have tried going through the troubleshooting steps to no avail; Firefox and Windows are both up to date, as are, I believe, my drivers. Troubleshoot Mode keeps the app from crashing, but the individual windows crash within 30 seconds. Attached are the almost 20 crash reports I have submitted, I sincerely hope there is something I can do because I really don't want to use Chrome. bp-2ea57dc6-e2c6-4cbb-8629-797c60210501 bp-3e10c8f1-e7b6-41a2-b716-1983c0210501 bp-512e036d-c6d1-4043-b350-13ecd0210501 bp-8008ed25-abde-4691-949b-8f9f50210501 bp-317e0ae2-97dc-4ec0-8e9c-63fff0210501 bp-359f2689-619b-4efa-8323-536280210501 bp-b0c10f58-5b84-4d12-8ee3-669d20210501 bp-cfc500fb-bb14-416b-a66e-3a9c50210501 bp-5d90aaad-0c1b-4416-916a-e909b0210501 bp-2f043c8a-2a3d-4c8b-8314-89b8a0210501 bp-a32d18c8-d584-417c-81e6-e4f130210501 bp-be384a9a-7131-4555-b50e-0e8660210501 bp-ede73694-d61b-440a-9785-353910210501 bp-ae1a5c51-052a-4ba3-8808-c34eb0210501 bp-bf3d2b4a-949a-45e0-a8f3-360640210501 bp-bcb58d4b-0ed8-42dd-92ba-405340210501 bp-bab62aab-b411-4b48-b07e-910a30210501

Asked by josephrblaine 1 week ago

Last reply by jscher2000 1 week ago

Widevine CDM plug-in issue. I can not stream any video, please help

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automaticall… (read more)

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated, what should I do. Please I tried every setting, its urgent, help me please ?

Asked by HenricuzHotmail 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox Update Killed Netflix/Prime streaming. Please help work around it?

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know … (read more)

I am sure if you've opened this thread, you are already familiar with the issue: Any time you try to stream Netflix or Prime, your Widevine plug-in you didn't even know you had crashes and you can't watch anything.

It appears to be a known bug, however for a long time now, no fixes.

Please help?

Asked by mrsfloyd 1 week ago

Last reply by cor-el 1 week ago