Firefox Support Forum

Somehow I got Adblock Plus and it's been nothing but trouble. First I noticed ads that weren't there before, then it kept opening new windows about just downloading ABP and it won't keep my settings. Last week I wrote an email asking for help and didn't get a reply. This ABP Plus is a MESS.

1. It won't keep my settings.

2. Right now I have no fewer than 5 "Installation" tabs in my browser. How do I make them STOP? It started after this last time that I updated your program.

3. Right now I don't even know if it's working right. How can I go back to the last version that didn't foul up?

Today, I went to Firefox website and was going to download to plain old Adblock but that page said it was not monitored. see attachment. So I went to the Mozilla website. see attachment. When I clicked on "Recommended extensions may also be found while browsing with FF...." it took me to a page that didn't have anything about AdBlock. Over an hour later, I ended up right back where I started from. I'm exhausted and I give up trying to follow links that take me back again and trying to describe how it's taking me round in circles. How do I go back to the old AdBlock? It worked well for me, didn't make me reset every time I open my browser and actually blocked ads. Firefox, Windows 8.1 latest versions. Please reply in simple English I am a senior and techy words just make my head swim. If someone replies and I don't reply back, it may be that I can't get on the internet, the wifi here is lousy at best and most of the time, not at all. I try to get on the internet several times a day, if someone replies I will reply as soon as I can. Don't give up on me. Thanks, Bernadine

I'm the sort of person who deletes his cache and history after EVERY session, running spyware and virus scanners every night.

Halfway through using the browser yesterday when several (not all) pages began appearing as they do in the attached photos. As shown with the two LinkedIn examples, reloading would sometimes get the page itself back up, but images (avatars) and embedded media won't show up.

I hadn't changed any settings before this started happening. I thought it might be an add-on/extension problem, but I have all the same ones in Opera and everything is showing up fine there.

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or risk hardware damage, whatever pref(s) listed and unlisted I need to enable or disable I can put in lock file or anything. -Thanks!

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message.

   Secure Connection Failed. 
   Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
   
   Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 
   
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 
   Please contact the website owners to inform them of this problem.

Unfortunately the only way to fix it we found is deleting the whole profile, deleting the sertificates themselves does not work for us. It is very difficult for our users to do it. Can you please help us with this problem?

heyy! I have a new business website [[Best Electric Smoker 2021|http://www.bestelectricsmoker2021.com/]] but unfortunately the site is not properly working on firefox I guess. I cannot get the date for users of FireFox as a browser.

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed the gmail accc password is saved and then the user sign out of it, and try to log in again then passwprd is visible again, there should have been password attribute and password should not be visible unless the user enter system password or fingerprint auth, it is very serious issue i think

For 3 days I have been trying to install Firefox. Firefox dowloads and starts installing. I have set Firefox as my default browser and turned off antivirus to not interfere with the install. It appears to install and then gives an error message that the address of the download file is incorrect (see attached JPG). I sometimes get a message about a file being corrupted (roughly one time in each five tries) also shown in the JPG. I have tried clean installs at least a dozen times (delete the programfiles/mozilla node and then do a fresh download. After clicking download have selected both run and save multiple times. I always get the error message about a bad address. Any help would be greatly apprediated. Thanks.

Firefox is creating errors with websites in different ways.

This government/local council website confirms this as well. https://www.welhat.gov.uk/request-garden-waste-collection

Testing a secure website that is under development and Firefox has created difficulties with the web pages and I am told JSON code.

the problems only happen on Firefox: tested the website on other browsers on same PC and they all work correctly. Website has also been tested on Mac running various browsers. Issues have been on different versions of Firefox 74 and 75 and tested on different PC's. PC's running windows 10.

One simple effect is when landing on a page and need to select a button, the first click on the button and a drop down box briefly appears then closes again. Click again and the drop down box stays on the screen for selection.

The most critical error is that Firefox is loosing data that should be inserted into a form. All other browsers operate correctly. Development have spent a lot of time attempting to overcome the problem but its causing too much delay so there will need to be a warning on the web site to advise not to use Firefox similar to the government statement you can see from the link above.

If anyone has a seen this issue/has a better description then please let me know.

If you want more details and possibly debug information I will see if I can source.

Thanks in advance to anyone who has information.

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefox tab crashed and restoring the tab always led to a bluescreen. I don't think that my Firefox instance is the main problem, but knowing the cause of those crashes could help me finding a solution. The last crash gave me the following crash reports: bp-5c21003e-9e92-4251-836d-1f8840200521 bp-9a8fa9a0-282e-4980-808b-9bb1e0200521 bp-a99a3cb4-aad0-48ea-b83b-ca3d00200521 bp-1c136cc7-029d-4ed4-9b33-c62a00200521 bp-de80bdf5-a533-49a5-8e07-d23e70200521

If you are couriose about the bluescreen messages: In most of the cases the error message was Memory_Management and Kernel_Data_Inpage_Error. Because of that i tested my RAM and my Harddrive. Both hadn't any errors which led me to a dead end. Investigating the Kernel error led to failiure code: 0x0000007a which should be a file access error. That tells me that those blue screens should be tied together. Even if you give me some informations about the cause of the firefox crash report i would be very thankfull.

Sincerely Dave

Crash Details:

Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorID: 0x8086 Add-ons: ciscowebexstart1%40cisco.com:1.5.0,formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:10.1.2,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 AvailablePageFile: 3234070528 AvailablePhysicalMemory: 1982582784 AvailableVirtualMemory: 138530881802240 BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 1866899390464 BreakpadReserveSize: 83886080 BuildID: 20200429190206 CPUMicrocodeVersion: 0xcc ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1589907745 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1589270159 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"FireEye, Inc.":["AppMonitorDll.dll"],"International Business Machines Corporation":["ObsBaseAgent64.dll","WinSSOAgent64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcr120.dll","msvcp120.dll","VCRUNTIME140.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["mfperfhelper.dll","msmpeg2vdec.dll","mf.dll","evr.dll","ntshrui.dll","TaskFlowDataEngine.dll","explorerframe.dll","dataexchange.dll","credui.dll","dxva2.dll","usp10.dll","MSAudDecMFT.dll","twinapi.dll","wscapi.dll","appresolver.dll","OneCoreCommonProxyStub.dll","DWrite.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","actxprxy.dll","CoreUIComponents.dll","cscapi.dll","OneCoreUAPCommonProxyStub.dll","cdp.dll","dbgcore.dll","webauthn.dll","srvcli.dll","urlmon.dll","iertutil.dll","WINMMBASE.dll","winmm.dll","AudioSes.dll","amsi.dll","wbemsvc.dll","fastprox.dll","wbemprox.dll","MMDevAPI.dll","rasadhlp.dll","wsock32.dll","wbemcomn.dll","oleacc.dll","mpr.dll","dsreg.dll","xmllite.dll","dhcpcsvc.dll","avrt.dll","RTWorkQ.dll","mfplat.dll","linkinfo.dll","FWPUCLNT.DLL","ColorAdapterClient.dll","mscms.dll","WinTypes.dll","msvcp110_win.dll","wshbth.dll","policymanager.dll","d2d1.dll","nlaapi.dll","d3d11.dll","dcomp.dll","CoreMessaging.dll","propsys.dll","uxtheme.dll","twinapi.appcore.dll","rmclient.dll","dwmapi.dll","dbghelp.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","sppc.dll","slc.dll","wtsapi32.dll","rsaenh.dll","dpapi.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","winsta.dll","devobj.dll","version.dll","sspicli.dll","userenv.dll","umpdc.dll","msasn1.dll","kernel.appcore.dll","profapi.dll","powrprof.dll","win32u.dll","gdi32full.dll","wintrust.dll","cryptsp.dll","bcrypt.dll","msvcp_win.dll","KERNELBASE.dll","crypt32.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","windows.storage.dll","setupapi.dll","msctf.dll","combase.dll","shell32.dll","SHCore.dll","msvcrt.dll","user32.dll","nsi.dll","oleaut32.dll","ole32.dll","shlwapi.dll","kernel32.dll","clbcatq.dll","imm32.dll","rpcrt4.dll","sechost.dll","gdi32.dll","psapi.dll","ws2_32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozavcodec.dll","nss3.dll","freebl3.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","AccessibleHandler.dll","mozglue.dll","ia2marshal.dll","lgpllibs.dll"],"Sentinel Labs, Inc.":["InProcessClient64.dll"]} MozCrashReason: MOZ_CRASH(Shutdown hanging before starting.) Notes: FP(D00-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ProxyStreamUnmarshalStatus: !aInitBufSize ReleaseChannel: esr SafeMode: 0 ShutdownProgress: quit-application StartupCrash: 0 StartupTime: 1589907352 SystemMemoryUsePercentage: 76 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200429190206","version":"68.8.0","vendor":"Mozilla","displayVersion":"68.8.0esr","platformVersion":"68.8.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8088,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2496,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":778,"installYear":2020},"hdd":{"profile":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"binary":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"system":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"Intel(R) HD Graphics 520","vendorID":"0x8086","deviceID":"0x1916","subsysID":"06de1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"23.20.16.4973","driverDate":"2-28-2018","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"available"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"isWowARM64":false,"sec":{"antivirus":["Sentinel Agent"],"antispyware":null,"firewall":["Sentinel Firewall Control","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"IN","browser.search.widget.inNavBar":false,"general.config.filename":"<set>","layers.acceleration.disabled":true,"network.proxy.autoconfig_url":"<user-set>","pdfjs.disabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":18197,"resetDate":18394,"firstUseDate":18197},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"webcompat@mozilla.org":{"version":"10.1.2","scope":1,"type":"extension","updateDay":18388,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18388},"ciscowebexstart1@cisco.com":{"version":"1.5.0","scope":1,"type":"extension","updateDay":18394,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Join Webex meetings using Firefox ™","name":"Cisco Webex Extension","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"signedState":2}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"updateDay":18388},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}}} ThreadIdNameMapping: 24940:"Gecko_IOThread",24944:"JS Watchdog",24948:"JS Helper",24952:"JS Helper",24956:"JS Helper",24964:"Timer",24960:"JS Helper",24968:"Link Monitor",24972:"Socket Thread",25008:"IPDL Background",25012:"VsyncIOThread",25020:"WindowsVsyncThread",25024:"IPC Launch",25028:"Compositor",25040:"ImgDecoder #1",25044:"ImageIO",25056:"Cache2 I/O",25060:"Cookie",25076:"GMPThread",25080:"Worker Launcher",25096:"DOM Worker",25168:"StyleThread#0",25172:"StyleThread#1",25176:"StyleThread#2",25200:"ImageBridgeChild",25208:"ProcessHangMon",25216:"PlayEventSound",25272:"DataStorage",25280:"ProxyResolution",25304:"Cache I/O",25324:"mozStorage #1",25332:"HTML5 Parser",25336:"mozStorage #2",25348:"DNS Resolver #2",25356:"QuotaManager IO",25388:"DOM Worker",25400:"localStorage DB",25404:"mozStorage #3",25408:"ImgDecoder #2",25428:"mozStorage #4",25440:"DNS Resolver #3",25448:"DNS Resolver #4",25536:"URL Classifier",25540:"Classifier Update",25544:"mozStorage #5",25568:"COM MTA",24172:"DOM Worker",20856:"mozStorage #6",24780:"StreamTrans #7",20320:"StreamTrans #8",15796:"IndexedDB #5",21412:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 15334150144 TotalPhysicalMemory: 8480522240 TotalVirtualMemory: 140737488224256 URL: https://www.e-access.att.com/ccd/ UptimeTS: 3936.51422 Vendor: Mozilla Version: 68.8.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

Hi

I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I uninstall NetNanny, Firefox will go back to normal.

I tried uninstalling and re-installing Firefox (V76.0.1, 64-bit) and re-installing NetNanny but the same keeps happening over and over. Note I also 'disable' NetNanny temporarily, however Firefox will still crash.

I will appreciate some help with this.

Thanks and regards jB

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Hello!

Firefox crashes mostly when opening a new tab but also sometimes randomly when nothing special is happening. It never did it in safe mode so far. I use the default theme so no problem on this side. I tried while my extensions where disabled, it still happened (but way less often and after a while). I then tried with the hardware acceleration disabled and it also still happened (but same after a while and less).

Any ideas?

Thanks!

Since downloading 76.0.1 on my mac laptop Firefox freezes every few minutes and somtimes jumbles up web pages showing black boxes flickering and jumping around. It is quiet alarming. I've gone through the recommended fixes three times now but the problems persist. I've also reinstalled Adobe Flash Player and Duckduckgo as well as Firefox. I thought the problem could be flash because the freezing occurs most often when I am playing a word game. I tried taking a screen shot but the mouse is frozen while firefox is hung up. The jumbled pages can be anything but it seems that it's mostly pages with images. The problem occurs in safe mode, too. I am not having similar issue with Safari.