WidevineCdm Crash

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I… (read more)

When I try to use a platform like Netflix i get repeated error messages that WidevineCdm has crashed. This happens also in other browsers. I am not very tech savvy, but I've tried all the solutions I was able to understand on here and through Google, but nothing seems to fix the problem. Can any one advise?

Not sure if this helps, but here is one of the many crash reports I've sent: https://crash-stats.mozilla.org/report/index/75e61622-4282-4a83-b86e-9861a0210422

Asked by jennifer.juba 3 hours ago

Last reply by FredMcD 8 minutes ago

Widevine CDM plug-in issue. Not able to stream any video..

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in pref… (read more)

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated today (21.4.2021) and now it's crashing. My firefox is 78.10, the latest for OSX 10.9. Can anyone suggest how to resolve this ?

Asked by n.akhtar42 22 hours ago

Last reply by HenricuzHotmail 9 minutes ago

Browser Display Issues

Hello, Since the last windows update, I have been having trouble with Firefox. Please see attached images for example. I have tried a refresh and even a re-install of the… (read more)

Hello,

Since the last windows update, I have been having trouble with Firefox. Please see attached images for example. I have tried a refresh and even a re-install of the browser but no resolution.

I appreciate your help.

Asked by mghaly 2 hours ago

Last reply by jscher2000 12 minutes ago

Initiating PayPal

When using Paypal to pay for a purchase, from EBAY, the login screen for Paypal hangs, is not displayed, It does work when using IE (last version). It did work properly… (read more)

When using Paypal to pay for a purchase, from EBAY, the login screen for Paypal hangs, is not displayed, It does work when using IE (last version). It did work properly up to a couple of weeks ago.

Asked by gshillington 2 hours ago

Last reply by FredMcD 15 minutes ago

Having trouble connecting with www.i-say.com surveys. They cannot get through to me swith surveys.

Typed-in "OTHER"; don't know how to solve problem. www.i-say.com member for over 12 years. Now, when I open a i-say survey, it doesn't come to me. I-say tells me FIREFOX… (read more)

Typed-in "OTHER"; don't know how to solve problem. www.i-say.com member for over 12 years. Now, when I open a i-say survey, it doesn't come to me. I-say tells me FIREFOX won't allow their survey into my computer. I've spent almost 20 hours trying to fix problem (I'm not computer literate). Something happened in FIREFOX during their last upgrade and I don't know how to fix it.. Can someone help me with "very simple" instructions? Thank you/

Asked by AmbersDad 1 hour ago

Last reply by FredMcD 16 minutes ago

Firefox doesent work anymore

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since… (read more)

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since this morning. I use Huawai y7 Android 5,1 The image i send you ,suppose to be the google search site I can do it with any site its not readable. The only page which is working is the starting page of firefox AS I said I am using FF since 3 years on my phone worked perfect but since this morning no more Best regards Joachim Hof

Sorry my english i am german

Asked by joehof 2 days ago

Last reply by HenricuzHotmail 30 minutes ago

Firefox 87 suddenly won't start. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

How do I fix this? Firefox won't start (it did a few days ago). Version 87 running on Windows 10. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll… (read more)

How do I fix this? Firefox won't start (it did a few days ago).

Version 87 running on Windows 10.

Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

There is a file: VCRUNTIME140.dll in the C:\Program Files\Mozilla Firefox folder.

I reinstalled Firefox but that didn't help.

Asked by reisold 1 hour ago

Last reply by TyDraniu 57 minutes ago

Upgrade Firefox without starting it

Hi all, Is that a way to automatically upgrade Firefox without starting it? I've got GPOs in place to autoupdate it (set "application autoupdate" to 'enabled' and "disa… (read more)

Hi all,

Is that a way to automatically upgrade Firefox without starting it? I've got GPOs in place to autoupdate it (set "application autoupdate" to 'enabled' and "disable update" to 'disabled'), but still not being able to upgrade if not using it.

I've got several users with other browsers and if they not use Firefox, it seems that the version is not upgrading and could be a lack of security.

What I am missing?

Thanks for your reply.

Asked by Chris1204 1 day ago

Last reply by TyDraniu 1 hour ago

How can I submit Firefox Beta feedback?

I have some feedback regarding the new UI update, but neither the link in the release notes (As always, we welcome your feedback feedback.) nor the Settings -> Help -&… (read more)

I have some feedback regarding the new UI update, but neither the link in the release notes (As always, we welcome your feedback feedback.) nor the Settings -> Help -> Submit feedback ... button (Settings button redirect ) take me to a form.

Asked by Michael Schaufelberger 12 hours ago

Last reply by 1-dimensional_box 1 hour ago

Bookmarks Won't Import

I lost all faith in Firefox a few years ago after a botched upgrade ruined it, so I downgraded and stopped upgrading entirely. The new interface is garbage, and I hate i… (read more)

I lost all faith in Firefox a few years ago after a botched upgrade ruined it, so I downgraded and stopped upgrading entirely. The new interface is garbage, and I hate it. Everything HAS to be a distracting theme. Stupid.

But I'm finally trying to upgrade anyway for security reasons. When I try to use the new version of Firefox, I try to import my bookmarks, and only the bookmarks NOT inside the Bookmarks Toolbar import. Obviously, this means I can't upgrade, and I sure as hell am not risking upgrading this browser directly, since I have zero faith in Mozilla these days.

My question to Mozilla: Why can't we just import directly from another version of Firefox like I could if I'd been smart enough to use Chrome instead? And I receive a bloody warning when I open it, telling me to either create a new profile or quit, so there isn't even an option to import my bookmarks directly! I'm honestly thinking about just dropping you for Chrome at this point. It would just be easier.

My question to everyone: WHAT AM I SUPPOSED TO DO to get my bookmarks toolbar imported? I export. I import. NOTHING.

Thanks!

Asked by SunSpirit13 19 hours ago

Last reply by 1-dimensional_box 1 hour ago

Bookmark dropdown menu disappears under Windows taskbar

Hi there! Some background info: I have a desktop PC. I just got the newest firefox update. ...Thanks; I hate it. And they've altered the way the bookmarks look. So now th… (read more)

Hi there! Some background info: I have a desktop PC. I just got the newest firefox update. ...Thanks; I hate it. And they've altered the way the bookmarks look. So now the bookmarks drop-down menu is so long that I have to scroll down to see everything on it, (I didn't have to before). And what's worse is that sometimes one moment it will be over the Windows taskbar that's at the bottom of my screen and suddenly it will disappear UNDER the taskbar where I can't see everything and I struggle to access anything with my mouse. It's SO aggravating. How do I fix this??

Asked by gmkorn1 3 hours ago

Last reply by jscher2000 2 hours ago

Page Display Issues

I've recently started seeing Firefox not displaying correctly. This includes the page itself as well as the tabs. Letters will be missing, colors incorrect, as well as ju… (read more)

I've recently started seeing Firefox not displaying correctly. This includes the page itself as well as the tabs. Letters will be missing, colors incorrect, as well as just being illegible as in the images provided. Image 1 - tab names missing and the green color is not the correct one for that part of the page. Image 2 - Get Help menu options unreadable along with tab names missing.

Asked by fnr 23 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 hours ago

shutdownhang Firefox

The browser hangs while loading pages for a few minutes, then works fine for a while and the same thing again. The crash description says: MOZ_CRASH Reason (Sanitized) Sh… (read more)

The browser hangs while loading pages for a few minutes, then works fine for a while and the same thing again. The crash description says: MOZ_CRASH Reason (Sanitized) Shutdown hanging at step profile-before-change. Something is blocking the main-thread. ID crashes bp-6d847054-2b84-48de-85db-d854f0210422 bp-23a15938-bbd1-4c13-94fc-08db10210422 bp-d8cb25b9-82dc-4212-8173-f3cb20210422

What can I do to fix the problem? Reinstalling the browser did nothing

Asked by artszulc 7 hours ago

Last reply by FredMcD 5 hours ago

Access Denied

I have a quick question, why can I open and log on to one website but another web site I can open but logon attempt results in Access Denied. I can open the both websites… (read more)

I have a quick question, why can I open and log on to one website but another web site I can open but logon attempt results in Access Denied. I can open the both websites with Edge & IE, any help is greatly appreciated.

Asked by jerrylbrooks 6 hours ago

Last reply by FredMcD 5 hours ago

Text field errors on Nightly

Some fields error after backspacing or attempting to fix data. Even when deleting all info in field such as date or even wordpress blog body, text won't input in correct… (read more)

Some fields error after backspacing or attempting to fix data. Even when deleting all info in field such as date or even wordpress blog body, text won't input in correct order or at all. If opening same website in Chrome for example, this doesn't happen.

Asked by social11 23 hours ago

Last reply by FredMcD 5 hours ago

Firefox, Facebook & flickering mouse cursor

Hi I got a problem which I think is caused by Firefox/Facebook. Sometimes (quite often) when I'm in Facebook and scrolling down, suddenly Facebook starts to scroll on its… (read more)

Hi I got a problem which I think is caused by Firefox/Facebook.

Sometimes (quite often) when I'm in Facebook and scrolling down, suddenly Facebook starts to scroll on its own and then the cursor starts flickering. The only way to correct this is to restart the computer. Very often when i log in for the first time afters such a restart all my desktop icons are shown wide apart, and the I have to logoff/logon again. Then it works until the next time.

I have switched the hardware acceleration of in Firefox with the same result.

Acctually, it happend right now, and now I don't have Facebook open.

If I can't fix it i have to stop using Firefox!

Asked by lasse8 2 weeks ago

Last reply by FredMcD 5 hours ago