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Firefox freezes at random times

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, e… (read more)

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, etc. None of the freezes happened during start up, but the showed up at various times some within 10 minutes of browsing time. some after 3 hours of browsing.

Asked by synepho 1 hour ago

Last reply by andmagdo 56 minutes ago

Any reCAPTCHA crashes firefox tab

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes. 1- I've tried several webpages. They all work well u… (read more)

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes.

1- I've tried several webpages. They all work well until a reCAPTCHA pops up, the tab crashes and creates a dump file 2- I tried uninstalling Firefox, including erasing profiles and all Mozilla folders then reinstalling, and selecting refresh. It sill happens. No addons or extensions, and HW acceleration on and off 3- The problems goes away if I run Firefox on Troubleshooting Mode

Version is 94.0.2 (64 bit) running on Windows 10 21H1 on an i7 1165G7

Am I missing something? Is there a way to do a cleaner install?

Thanks for the help!

Asked by AMGLOK 8 hours ago

Last reply by FredMcD 4 hours ago

Using Firefox on Windows 10 when I try to sign in on my desktop to www.sog.org.uk access is blocked saying it is not an encrypted site but I can access it with no trouble on my laptop where it is a secure site..

Can you explain why the desktop and laptop are different both using Firefox and how can I remove the problem on the desktop. … (read more)

Can you explain why the desktop and laptop are different both using Firefox and how can I remove the problem on the desktop.






Asked by aandm 7 hours ago

Last reply by FredMcD 4 hours ago

Firefox slowdown and crashes

I am running Firefox 94.0 in a couple of Linux Mint systems. My main desktop computer, with a 3.8 GHz 6-core AMD Ryzen 5 processor on an MSI B450-A PRO MAX MB with 16 GB … (read more)

I am running Firefox 94.0 in a couple of Linux Mint systems.

My main desktop computer, with a 3.8 GHz 6-core AMD Ryzen 5 processor on an MSI B450-A PRO MAX MB with 16 GB RAM, has had Linux Mint 19.3 installed for over a year. Just today, Firefox, which has also been installed in this OS for a long time, exhibited extreme slowness. I did an online search, and found that the slowness was cured by using the Troubleshoot Mode, but none of the suggestions I found solved the problem in normal mode. So, I went into Settings and turned off hardware acceleration. That solved the problem, somewhat ironically. The hardware acceleration seemed to accomplish deceleration instead. So my browser works, but there is something wrong with hardware acceleration in Firefox.

On a new install of Linux Mint 20.04, I recently experienced frequent crashing of Firefox just after clicking on a link. I tried online solutions, which didn't help, but then I turned off - - guess what - - hardware acceleration, and no more crashes. That is what motivated me to turn off hardware acceleration in Firefox on my Linux Mint 19.3 machine today.

I don't really have a problem to solve, but I don't know of a better place to submit a bug report, so I am hoping you will pass this on to the developers.

Asked by RJS 22 hours ago

Last reply by jonzn4SUSE 16 hours ago

After updating to 94, I cannot undo (Ctrl + Z) the changes in the search bar.

Earlier, when I activated the search field with the Ctrl + K key combination, it was possible to go far back, by rolling back to the previous words (characters). After th… (read more)

Earlier, when I activated the search field with the Ctrl + K key combination, it was possible to go far back, by rolling back to the previous words (characters). After the update, it almost stopped working. I press Ctrl + Z and nothing happens. As if the browser "forgot" which characters were entered earlier. I haven't made any changes to the settings after the update. Help.

Asked by booya 3 weeks ago

Last reply by The Other Realm 16 hours ago

Keyboard and touchpad freeze while typing

After an update earlier this year I began having the cursor freeze when I was typing in any text field such as in Gmail compose. Even as I type in this field it has occ… (read more)

After an update earlier this year I began having the cursor freeze when I was typing in any text field such as in Gmail compose.

Even as I type in this field it has occurred. I was using backspace to edit out a phrase. The cursor remained at the left as ~15 characters were removed. Then both the keyboard and cursor commands ceased to be executed. For ~3 minutes the screen remains locked with the cursor separated from the trailing text by those 15 blank spaces. Then all "stored commands" are executed. During the lockup I am able to use touchscreen to open all other applications, but can not close.

I am in 94.0.2 as I use your auto update setting. I used "refresh" without remedy. I even uninstalled Foxfire, closed the laptop, restarted, and performed a fresh install. The only plugins are the one you install and one from google.

I am now using another browser for all my email work! Frankly, it is apt to become my default if I cannot resolve this aggravation.

Looking forward to your suggestions/tips. Let me know if I can supply further information.

Peace/Out

Asked by Sparty047 22 hours ago

Last reply by cor-el 18 hours ago

Add-on development - ajaxStop

Hi, I developed a simple Add-on, based on jQuery. Unfortzunately, it seems "ajaxStop()" does consistently not work as expected (at all). Any tips on what to consider to g… (read more)

Hi, I developed a simple Add-on, based on jQuery. Unfortzunately, it seems "ajaxStop()" does consistently not work as expected (at all). Any tips on what to consider to get ajaxStop to succesfully trigger my registered eventhandlers? Thanks

PS off topic: the "developer" area of Mozilla is quite painful to handle and reach. I'm always pushed/forwarded back over here. Also the sophisticated 2way-auth seems a bit overkill for posting on a forum .

Asked by chRIS 1 day ago

Last reply by FredMcD 23 hours ago

i have an error when i want to visit https://safesho.com

hi . i have an error when i want to visit this webpage لباس کار لباس کار , its in persian language and a wordpress site . some times jquery files dont load in firefox bu… (read more)

hi . i have an error when i want to visit this webpage لباس کار لباس کار , its in persian language and a wordpress site . some times jquery files dont load in firefox but in chrome every thing is ok . can you help me how to fix it ? also it goonna occurd error on wikipedia asiran yjc coinex and other web sites . thanks

Asked by safeshoiran 1 day ago

Last reply by FredMcD 1 day ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by FredMcD 1 day ago

Crash reporter

Modzilla Crash Reporter keeps coming up even though my firefox hasn't crashed. As far as I know the browser hasn't crashed in months but every day and sometimes more a cr… (read more)

Modzilla Crash Reporter keeps coming up even though my firefox hasn't crashed. As far as I know the browser hasn't crashed in months but every day and sometimes more a crash report comes up. Sometimes while I am actively using the browser and if I close it I can keep using the browser.

Asked by ryno1ni 1 day ago

Last reply by FredMcD 1 day ago

Firefox eats up all the memory

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed… (read more)

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed.

Asked by Rorschach 2 days ago

Last reply by FredMcD 1 day ago

The page isn’t redirecting properly

Using google search each time load a subject get the error message " the page isn't redirecting properly" Have also noticed previously started redirecting to Yahoo on eac… (read more)

Using google search each time load a subject get the error message " the page isn't redirecting properly" Have also noticed previously started redirecting to Yahoo on each search?

Asked by steve.williams24 2 days ago

Last reply by cor-el 2 days ago

Nol Loading right since last update

Almost ever time I open Firefox the first time my home page or nothing else will load. I get out and when I get back in I get a message previous Firefox running slow, do … (read more)

Almost ever time I open Firefox the first time my home page or nothing else will load. I get out and when I get back in I get a message previous Firefox running slow, do you want to close it? When a allow that it does fine. I have tried refreshing Firefox and that did not help much.

Asked by waynewiley803 2 days ago

Last reply by cor-el 2 days ago

Crash Reports - continuous - but Firefox hasn't Crashed

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can… (read more)

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can be resolved?

I'm not able to attach a screenshot.

Asked by williamgfitch 3 weeks ago

Last reply by FredMcD 2 days ago

Laptop Slowdown - Task Manager Shows Almost 100% Memory Usage

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - than… (read more)

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - thank you.

Okay, just want to put this out there but it seems sometime after version 90 of my Firefox browser I am seeing extreme slowdowns on my underwhelming Dell 5520 Inspiron laptop, circa 2014, running Windows 8.1. I also have Malwarebytes and Avast Premium Antivirus running together. My last Windows update was about two weeks ago (11 Nov 2021). My Firefox browser is currently 94.0.2.

I have noticed this four times. I typically browse Reddit but sometimes it's with Youtube. This is normally the scenario: 1) Launch browser; 2) navigate to website; 3) keep tab open for several hours and in many cases my laptop will go to sleep at least once; 4) at some point after waking up PC, logging in then continuing to browse, a warning banner in Firefox will tell me "This website is slowing your browser down. Stop it?", but if I wait at least 5 seconds it will automatically clear; 5) launch Task Manager - which is not easy because of what is going on but after 30-60 seconds it will appear; 6) notice that memory usage is extremely high and most processes are coming to a halt; 7) close Firefox and thing return to normal after 30-45 seconds. I've attached some before and after screenshots. The "before" is after browsing Reddit for about 3 hours and my laptop went to sleep twice; the "after" is when Firefox was closed (two tabs were open - one Reddit, the other Youtube) and then waiting about 30 seconds. Firefox instances take a little time to disappear from Task Manager, apparently.

Lots of variables to consider here: Latest antivirus program not working well? Extensions? (I have three extensions - Adblock Plus, Privacy Badger and Ecosia Search) Perhaps Firefox itself? Motherboard/DIMMs that is/are overdue for the landfill? Windows sucks? (rhetorical).

I guess I am not really looking for help but instead just want to log this as a heads-up to anyone who is encountering the same problem under the same conditions. I will continue experimenting with refreshing my instance of Firefox and possibly turning off browsers/antivirus components in a selective manner to see if it makes any difference. There is also the possibility that a Windows Update has broken something so maybe a restore point is in order here.

Thanks again for offering such a great product.

- Ngo

Asked by ngowun 2 days ago

Last reply by FredMcD 2 days ago

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (read more)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

Asked by pppjhow32 5 days ago

Last reply by FredMcD 2 days ago