trojan horse in "\mozilla firefox\00009757.tmp"

Hi, Since some weeks the Norton Virus Sanner (Smart Scan) tells me that the file c\program files\mozilla firefox\00009757.tmp is infected with a trojan horse. The fi… (read more)

Hi, Since some weeks the Norton Virus Sanner (Smart Scan) tells me that the file

   c\program files\mozilla firefox\00009757.tmp is infected with a trojan horse.

The file is removed. But with the next scan it shows up again.

Do you have any insight in this problem (false alarm, caused by some other program)?

Regards Stephan

Asked by stephanschol 5 hours ago

Last reply by jonzn4SUSE 12 minutes ago

Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (read more)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

Asked by prayan72 7 hours ago

Last reply by jonzn4SUSE 24 minutes ago

Submitting crash reports by email or another way

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the f… (read more)

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the forward proxy; that is for the web server. Therefore the crash reports so not get submitted. There is an error message: "There was a problem submitting your report." Is there another way to submit them?

Wastrel

Asked by wastrelway 5 days ago

Last reply by jonzn4SUSE 27 minutes ago

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 5 months ago

Last reply by Firefox2201 30 minutes ago

Can't login to Firefox account on Firefox. Firefox sync is not showing as an option to recover data.

Hi, I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my n… (read more)

Hi,

I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my new computer. There is a "working" banner at the top but it never loads. I can access my account on Chrome but there is not an option to sync my data back. In the Firefox browser, it does not give me the option to sync.

Thanks,

Asked by ikoroste 2 hours ago

Last reply by jonzn4SUSE 57 minutes ago

SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH

When I try to log onto Https.match.com, I get this error message Secure Connection Failed An error occurred during a connection to www.match.com. SSL received an unexpect… (read more)

When I try to log onto Https.match.com, I get this error message

Secure Connection Failed

An error occurred during a connection to www.match.com. SSL received an unexpected Server Key Exchange handshake message.

Error code: SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Can anybody tell me how to fix this error message, so I can get to match.com?

Asked by aferenczjr 5 days ago

Last reply by jonzn4SUSE 1 hour ago

105.0.1 (64-bit)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed … (read more)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed these updated to install. I have never had so many times when the screen stall's, even had to restart the PC with the reset button. Your updates are getting worse and worse :( When I last installed Firefox, I had limited and or no problems with this program, and yet you claim every time you update that you are fixing bugs, glitches, and a whole load of other stuff, but I never had any of these thing's happen until you started updating :( Can you please stop messing with a program that works properly, but putting it back too a version that works without constant problems :(

Asked by GrahamEverson 4 days ago

Last reply by jonzn4SUSE 1 hour ago

can't open any tabs in firefox; crashes often

Can't open or use firefox. Clicking on the browser creates tabs on task bar, but they don't open/expand on the screen--this is just since the last update the other day. … (read more)

Can't open or use firefox. Clicking on the browser creates tabs on task bar, but they don't open/expand on the screen--this is just since the last update the other day. Also, Firefox has been crashing often lately, and does not keep up compatibility with my bank for online banking.

Asked by pajmjasa 2 days ago

Last reply by jonzn4SUSE 1 hour ago

Wordle on Firefox

Since Firefox for Windows upgraded to 105 the Wordle web site fails to work - it displays the grid at the bottom of the window with no scroll possibility & it display… (read more)

Since Firefox for Windows upgraded to 105 the Wordle web site fails to work - it displays the grid at the bottom of the window with no scroll possibility & it displays that even when a correctly working browser displays my statistics.

The website works correctly on other browser (Chrome & Edge), on Firefox for Android and on Firefox for Windows 104 (luckily I had a machine which hadn't been on for a few weeks and therefore was no up to date).

The attached images show the website as it should be (on Chrome) and as it appears on Firefox 105

Asked by jeff197 2 days ago

Last reply by jonzn4SUSE 3 hours ago

Did not connect: Potential Security Issue since upgrading to version 105

I am getting a stack of these errors preventing me from browsing to secure websites which includes google.com. Luckily my Chrome Browser and Edge Browser work fine. This … (read more)

I am getting a stack of these errors preventing me from browsing to secure websites which includes google.com. Luckily my Chrome Browser and Edge Browser work fine. This is just another nail in the coffin for me to close the door on this browser which is just getting more and more unreliable.

For now, I have migrated to Chrome to allow me to go about my business of without Firefox telling me Google.com and many other secure sites are unsafe to browse!

Please bring back the override and accept the risk. I would rather have a warning and transfer risk to me rather than have a draconian rule telling me to use a different browser to resolve the issue. For now, you have forced my choice.

I cannot believe I am the only User to experience this issue. I do not want to delete all my cookies etc as I want to be selective in what I delete but again, this option has been taken away from me as well.

Looking forward to a solution.

Thanks.

Asked by d.russell 20 hours ago

Last reply by jonzn4SUSE 3 hours ago

Website soundcloud.com stopped working on firefox

Hey! Thank for being here I hope you can help me because firefox was always my favorite browser One of my favorite sites is soundcloud.com Recently, when i try to go ther… (read more)

Hey!

Thank for being here I hope you can help me because firefox was always my favorite browser One of my favorite sites is soundcloud.com Recently, when i try to go there i get after a minute try to content a massage from the site, with their logo and everything- "oh no! Sorry! Something went wrong Is your network connection unstable or browser outdated?"

When i try in safari, everything works ok there

I'm with the latest 105.0.1 version on mac os 13

I hope you can help me Thank you!!

Daniel

Asked by daniel.gordover 1 week ago

Last reply by jonzn4SUSE 11 hours ago

Firefox 105.01 update

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three ba… (read more)

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three bar menu will not edit, Control D will not edit.

There is now a bar underneath the address bar for a toolbar which was not there previously. I have never used or needed the bookmarks toolbar.

The Release notes for 105.01 (https://www.mozilla.org/en-US/firefox/105.0.1/releasenotes/?utm_source=firefox-browser&utm_medium=firefox-desktop&utm_campaign=about-dialog) appears as a bookmark in an unrelated folder. It will not delete.

I did look at the release notes right after the update. I closed that tab and did not bookmark it.

Cannot add new bookmarks.

I just discovered on the three bar menu under the Bookmarks menu that 105 shows as the last recent bookmark. Prior recent bookmarks will open up the "edit this bookmark." Only the save button is highlighted & clicking on that does nothing & the menu disappears.

Please fix. Thank you

Firefox 105.01 last update screwed up my menus, how do I uninstall the last update?

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the … (read more)

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the only thing. Also, the side menu on the right side is useless. None of the commands show except for a couple keyboard shortcuts. I tried changing themes and also changed to the default theme with no luck.

I rely heavily on the menus so i would love to roll back/uninstall the update. Thank you. nottyn

Asked by nottyn7 2 days ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Firefox crashing instantly on startup

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture. Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) R… (read more)

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture.

Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) Reinstalling (Doesn't help event when doing a complete fresh install, deleting profiles, registry entries, and the program itself) Running windows in safe mode (Does work but I don't want to run in safe mode constantly) Adding a firewall exception (Doesn't work) Add an antivirus exception (Doesn't work)

I'm not getting any error reports or anything in general. I click the icon and it crashes.

Asked by Lxtte 2 days ago

Last reply by jonzn4SUSE 13 hours ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 1 week ago

Last reply by jonzn4SUSE 13 hours ago

Firefox keeps crashing

I'm using Firefox and I just installed it to get away from Chrome's Manifest V3. Whenever I try to open Firefox, even in safe mode, it flashes open then closes. The crash… (read more)

I'm using Firefox and I just installed it to get away from Chrome's Manifest V3. Whenever I try to open Firefox, even in safe mode, it flashes open then closes. The crash reporter doesn't even open. I need help!

Asked by aidenmoore1820 1 day ago

Last reply by jonzn4SUSE 13 hours ago

Extension Won't Download (proctoru)

I need to use the proctoru extension to take exams for my university, it used to work fine but now Firefox will not let me download the extension. Because of this I have … (read more)

I need to use the proctoru extension to take exams for my university, it used to work fine but now Firefox will not let me download the extension. Because of this I have to use Chrome which is a problem on its own. How can I force firefox to let me download this extension.

Asked by brianbbking 1 day ago

Last reply by jonzn4SUSE 14 hours ago