Firefox Support Forum

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! However, neither the Translate Toolbar Icon nor the Translate menu option appear, even if I visit a site that absolutely should be translatable (https://fr.wikipedia.org/wiki/Mozilla_Firefox)

Additionally, if I go to Settings -> General, there is a Translations section, but if I click the Settings button, there are no languages in any of the boxes and no option to add any.

I am on Firefox 126.0 for Windows.

Here are the things I have tried:

• Restarting Firefox
• Rebooting my PC
• Disabling all my extensions
• Running Firefox in Troubleshooting Mode
• Clearing my Startup Cache
• Performing a "Refresh Firefox"
• Toggling and Untoggling browser.translations.enable and browser.translations.automaticallyPopup

Does anyone have any suggestions of something I could have missed?

This is my Mac Monterey. My Windows 10 is in Safe Mode With Networking. The last update will not download. That version is 125.0.3. What's available under Windows updates does not download either. Now I am running my antivirus on my Windows to see if it runs clean. I do not know why I cannot apply these updates.

I'm unable to open pdf in mozila as it is showing access denied in acrobatservices.adobe.com in the all other browser its opeing perfectly please fix this issue vfast

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situation? For example, every video on youtube.com plays without a problem; on facebook.com every video plays with no sound at all; on some other pages video doesn't play at all. This problem is only with firefox, if I try to open the same videos with another browser everything is fine.

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

While following this step in order to reduce CPU and memory consumption of firefox [content-prefs.sqlite file], I accidently deleted the Profile folder itself.

After this firefox wasn't opening and was stuck on not responding in activity monitor.

I reinstalled firefox, multiple times even after a shutdown, removing any old files in the Library folder. Still it's stuck on the same issue, firefox doesn't opens up even once.

when i wanna open a page on youtube, i got some errors like below in my console window:

``` Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://rr3---sn-p5qlsndd.googlevideo.com/videoplayback?expire=1716635853&ei=bXRRZsXhJonb6dsPr4S9gAo&ip=104.237.233.106&id=o-AAWbYs_c1wgN4MrU7OqKDoN_4E89qYQsMLYgu196ZLvi&source=youtube&requiressl=yes&xpc=EgVo2aDSNQ%3D%3D&mh=Wx&mm=31%2C26&mn=sn-a5msenle%2Csn-p5qlsndd&ms=au%2Conr&mv=u&mvi=4&pl=25&spc=UWF9f9R71vLfm1F-HqlKYmIsTmmQ76vISxWKiaa8DnBJ1RFYdP1uqbuRYDqk&svpuc=1&ns=nZ43uaQFzt5gq9VgUw-rDA0Q&sabr=1&rqh=1&mt=1716613539&fvip=3&keepalive=yes&c=WEB&smc=1&n=DtTlBfhfTkjbJA&sparams=expire%2Cei%2Cip%2Cid%2Csource%2Crequiressl%2Cxpc%2Cspc%2Csvpuc%2Cns%2Csabr%2Crqh&sig=AJfQdSswRQIgBpryxlELSlbPjito5Ju6_RfQzqVcw10u03ydIYI41lcCIQCgk-eJSUpHsjpfCC08Zif4lFJZY3GVMbfofGXPQsdZcw%3D%3D&lsparams=mh%2Cmm%2Cmn%2Cms%2Cmv%2Cmvi%2Cpl&lsig=AHWaYeowRgIhAPqP6gckt5GXH-fLEv5Cg2vcg7upBxPU4Doh2zshdgCNAiEAqrP-9k3ySo7QyYhqQCESvz0lC8laHox06_kyE8r-oYo%3D&cpn=RZMRM0hX5vjkksRu&cver=2.20240524.00.00&fallback_count=1&rn=27. (Reason: CORS request did not succeed). Status code: (null).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://rr4---sn-a5msenle.googlevideo.com/videoplayback?expire=1716635853&ei=bXRRZsXhJonb6dsPr4S9gAo&ip=104.237.233.106&id=o-AAWbYs_c1wgN4MrU7OqKDoN_4E89qYQsMLYgu196ZLvi&source=youtube&requiressl=yes&xpc=EgVo2aDSNQ%3D%3D&mh=Wx&mm=31%2C26&mn=sn-a5msenle%2Csn-p5qlsndd&ms=au%2Conr&mv=u&mvi=4&pl=25&spc=UWF9f9R71vLfm1F-HqlKYmIsTmmQ76vISxWKiaa8DnBJ1RFYdP1uqbuRYDqk&svpuc=1&ns=nZ43uaQFzt5gq9VgUw-rDA0Q&sabr=1&rqh=1&mt=1716613539&fvip=3&keepalive=yes&c=WEB&smc=1&n=DtTlBfhfTkjbJA&sparams=expire%2Cei%2Cip%2Cid%2Csource%2Crequiressl%2Cxpc%2Cspc%2Csvpuc%2Cns%2Csabr%2Crqh&sig=AJfQdSswRQIgBpryxlELSlbPjito5Ju6_RfQzqVcw10u03ydIYI41lcCIQCgk-eJSUpHsjpfCC08Zif4lFJZY3GVMbfofGXPQsdZcw%3D%3D&lsparams=mh%2Cmm%2Cmn%2Cms%2Cmv%2Cmvi%2Cpl&lsig=AHWaYeowRgIhAPqP6gckt5GXH-fLEv5Cg2vcg7upBxPU4Doh2zshdgCNAiEAqrP-9k3ySo7QyYhqQCESvz0lC8laHox06_kyE8r-oYo%3D&cpn=RZMRM0hX5vjkksRu&cver=2.20240524.00.00&rn=1. (Reason: CORS request did not succeed). Status code: (null). ```

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro.

As recently as last Wednesday (15 May 24), everything was normal. Since yesterday (16 May), on the Wall Street Journal site, after I have logged in, I no longer have access to articles' comment threads. The Show Conversation button shows 0 comments (which is erroneous), and when I click the button, it changes to Hide Conversation (which is normal), but nothing else happens--just white space and no comments or comment text entry field.

On Fox News, the comment thread doesn't display, and there's not even displayed a link to a comment thread. Until yesterday, the thread normally displayed, but required login to comment. Since yesterday, logging in changes nothing: the comment thread still doesn't display at all.

On X (nee Twitter), when I click the login icon, I get the usual login box--but it's solid black with only a rotating arrow signifying "loading." It never finishes loading. An added fillip: X, as recently as last Wednesday, displayed in its usual black text on a white background. Now it displays as white text on a black background. I can click on X links sent to me and get that particular X post to display, but I cannot log in.

When I go to those sites in Edge, everything behaves normally: I have access to comment threads, and I can log in to X. One exception: X displays as white text on a black background on Edge, also. This doesn't seem to be an X thing, though; on my wife's laptop (Firefox 126.0), running WIn11Pro, her X display is the "normal" black text on white background.

I haven't changed any settings in Firefox. I do have a couple of ad blockers, and I've turned those off, one at a time and both together; that had no effect.

How can I get things back to normal in Firefox?

Thanks

Eric Hines

Hello there, for past few days I'm having issues mainly on Twitch.tv - the streams do work fine, but whole website is displayed as text - Avatars, emotes, badges are displaying as text, or don't display at all, I'm attaching screenshots as examples. What I've tried - restarting PC, router, full re-install of Firefox, disabling all add-ons and uinstalling them (7tv and FFZ), private mode, troubleshooting mode, creating a new profile in Firefox, checked firewall settings, checked AV settings and did multiple scans - nothing was found, tried changing Firefox security Settings, also cleared cache and cookies.

I think that's everything - I was doing everything that was in the article: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Regarding other websites - this is completely random, mail works, some websites also do, but on some it gets stuck, like for example when I have to do a 2FA somewhere and get a pop-up window to click "login" or type a code, it just gets stuck and nothing shows up.

Not sure if this helps, but exactly same issues appear on different browsers - Chrome, Edge, but only on PC. I tried Firefox on mobile and it worked just fine.

If I can provide more details please let me know, I did attach the "Troubleshooting Information" so hopefully this also helps.

Thank you in advance!

After updating firefox to latest version 126.0 (64-bit). Responsive design mode is showing zoomed in content and not behaving the way it used to do in previous version. Please check

Suddenly I can't sign-in to Sharepoint or Sharepoint admin console using my normal Firefox window. It works with the private window, but not the normal one. I've tested on another computer with the same firefox account sign-in and synced and it lets me sign-in there no problem. I've tried "Refreshing" Firefox, and that didn't work. I've tried uninstalling Firefox, deleting all the folders in appdata, then re-installing. Then I tried again before signing in to my Firefox account or syncing anything and it still didn't work. Any other suggestions? All the other O365 cloud login sites work, just not Sharepoint for some reason! It'll ask for my login credentials, then try and load, and then ask for my credentials again, over and over. Windows 10 Enterprise, Version 10.0.19043 Build 19043. Firefox 126.0 (x64).

when on firefox using OUSU mychart / Portland OR. I can't access my medication info, but when using another browser like wave the medication file come through fine? What can I do to fix my firefox browser?

I've had Firefox for years and had no problems. An additional Firefox page opened when I opened Firefox and I downloaded it, now it won't open any page. I tried to reinstall but same problem. If i can't fix it I'll have to change browser

I have Firefox running on Screen #3. The website that I use with my radiology clients opens popups and I want these to open on Screen #3 as well. However, they are opening on Screening #1. How can I get them to open on Screen #3?

Thank you.

Hey,

I just made an account under the user name igoreulaers1 with email address igoreulaers@icloud.com. It looks like the user name igoreulaers is taken, and most likely because of me not being aware of that account. Is there a way to delete that one or transfer my iCloud address to it?

Thanks !

Igor

Hi,

I'm experiencing a problem on Firefox 125 and 126 on Red Hat Linux 8 & 9 and also on Ubuntu 20 and 22 systems.

We have a proxy pac which we have tried loading from an http url, or a local file and both produce the same result.

• Launch Firefox, no access to Internet sites (i.e. no proxy)
• Enter settings and Reload proxy pac
• Proxy works perfectly

Is there any way to force the proxy pac to load on Launch? Why isn't this the default behaviour? or am I doing something wrong?

Thanks

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometimes I cannot get it to close. I have had to shut down my pc to get rid of a locked up Firefox browser. These days I only need to right click the Firefox tab on the task bar and click "Close Window". That has been a big help.

So, I give up on Firefox and made Chrome the default browser. Then behind the scenes, someone installs a patch to the main server and fixes the problem.

I check it often and when I see that you fixed it, I set it back to default browser for about 2 or 3 weeks and then Firefox locks up again. I shut it down and switch to the Chrome browser again.

Back and forth I go. It locks up. I switch to Chrome. You finally fix it yet again. I try it after a few days and discover that you fixed it and make it default browser again.

And here I am again! I cleared the lock up by right clicking on the taskbar Firefox tab. Now I get a dialog box that has an option to shut down Firefox. Then I see a time bar move across the dialog box and close. Nice touch!

Now I switched to the Chrome Browser again and I am waiting for you to fix your Firefox browser for the 5th or 6th time this year.

Let me give you some advice. Burn it to the ground and start over. What you are doing does not help!