Why do a number of familiar functions in familysearch.org in a tab in Firefox in Windows 10 in a laptop computer fail in the last few weeks with the message:
Oops, someth… (read more)
Why do a number of familiar functions in familysearch.org in a tab in Firefox in Windows 10 in a laptop computer fail in the last few weeks with the message:
Oops, something went wrong.
Please refresh the page.
topped by a triangle with an exclamation point inside? Question 1.
Is this message generated by Firefox? Question 2.
Could this failure be caused by a timing out of some impatient wait loop? Question 3.
When I start familysearch.org in a tab in the Edge browser all these familiar functions work. I have noticed that my whole system seems to be running slower in the last few months. I have been running familysearch.org in a tab in Firefox for years without this failure. Refreshing the page as advised by the message never works to accomplish the function. The functions in familysearch are Details for a person, Sources for a person, or the Tree for a person. There were even cases a week or more ago when the Details for a person were visible only down to the display of family where the error message would appear in place of the family information without affecting the earlier data.