Showing questions tagged:

after last auto upgrade of firefox browser, my print function is dysfunctional

After last auto upgrade of firefox browser, my print function is dysfunctional. When I try to print a broker data page, 2 "boxes" of options on the page I'm trying to pr… (read more)

After last auto upgrade of firefox browser, my print function is dysfunctional. When I try to print a broker data page, 2 "boxes" of options on the page I'm trying to print, become open, with long lists of all possible options, when they only show the one option I am using on the real web page I'm using. This takes up 1/2 of the printed page, and moves the data I'm trying to print down so far that I have to print 2 pages to include it all. This is a change which did not occur when printing before the upgrade. If I switch to a safari browser, this does not happen (but I prefer the firefox browser). Help please.

Solved 3 44

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Solved 6 25

Project Glasswing

Hi, Microsoft and Google are part of Anthropic's Project Glasswing but Mozilla is not. I am concerned about Firefox security if Mozilla in not being included. What is yo… (read more)

Hi,

Microsoft and Google are part of Anthropic's Project Glasswing but Mozilla is not. I am concerned about Firefox security if Mozilla in not being included. What is your plan to participate? Do I need to switch browsers in the meantime? Please advise. Thanks.

Cheers

Solved 2 18

Lost All of My Data Post 149.0 Update on Mac-OS

Hi, ok, so my computer just randomly updated my Firefox Browser and now all of my bookmarks, saved passwords, extensions, themes, and history is gone. I used the links on… (read more)

Hi, ok, so my computer just randomly updated my Firefox Browser and now all of my bookmarks, saved passwords, extensions, themes, and history is gone. I used the links on the support website, but they were not helpful at all. I am logged in with the same account I was originally logged in with prior to update 149.0 (logged in with gmail). When I sync data in settings, it automatically imports my Safari and Chrome information (which is not what I want). I try to import my bookmark and password history from the saved HTML and CSV files under Mozilla Firefox, but I don't have the ability to do so, as the files are essentially 'greyed' out. I have tried every step to troubleshoot and every link that is related to my issue listed on Mozilla's support with no success. I have even searched my issue on Google and Reddit. Please help!!

Solved 1 22

blocking AI assist

hello- i have set firefox preferences to block all AI enhancements. even so, i keep getting 'search assist' and other AI prompts. see screen shot below. i do not want any… (read more)

hello- i have set firefox preferences to block all AI enhancements. even so, i keep getting 'search assist' and other AI prompts. see screen shot below. i do not want any AI involvement in my firefox experience. please advise. thanks

Solved 4 30

I can no longer access info.bnf.fr or gallica.bnf.fr Your troubleshooting page was no use

"Server Not Found Firefox can’t connect to the server at info.bnf.fr What can you do about it? Try connecting on a different device. Check your modem or router. Disconnec… (read more)

"Server Not Found

Firefox can’t connect to the server at info.bnf.fr What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."


I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

Locked 1 22

Facebook Login Issue

I have been logging into Facebook forever. Suddenly today I get to the login page, click on continue and I get the white dialog box but no fields to enter my login data. … (read more)

I have been logging into Facebook forever. Suddenly today I get to the login page, click on continue and I get the white dialog box but no fields to enter my login data. I don't know if Mozilla did an update or not and broke that feature. It is the only thing I can think of that would cause the issue.

Solved 5 53

How to revert to old Firefox Search Engine Field user interface?

Firefox Search Field changed to a drop-down with Icon + Search Engine Name instead of the previous 3-6 icons on a row with Search Engine Name only appearing when you hove… (read more)

Firefox Search Field changed to a drop-down with Icon + Search Engine Name instead of the previous 3-6 icons on a row with Search Engine Name only appearing when you hover over the Search Engine icon? How do I change Firefox back to the old Search Engine field user interface?

Attached is the new UI which takes up too much screen space if you have a lot of Search Engines installed in the Search Engine Field. I'd like to revert to the old code. If the old code is no longer in Firefox, what version do I have to downgrade to in order to get that old user interface back?

Solved 5 95

Firefox Password Manager will not save the entire URL necessary to access the login site

Password Manager will not save a URL larger than the first few words (base URL). But the site necessary to login contains more directions after the "xxx.com", and Passwo… (read more)

Password Manager will not save a URL larger than the first few words (base URL). But the site necessary to login contains more directions after the "xxx.com", and Password Manager truncates everything after the ".com" so it will not return to the proper site to login.

Solved 2 72

Google Ads login error

Hi Love Firefox and use it every day to manage clients Google Ads accounts. Updated to latest version and now I'm getting this warning when I'm trying to access ads.googl… (read more)

Hi Love Firefox and use it every day to manage clients Google Ads accounts. Updated to latest version and now I'm getting this warning when I'm trying to access ads.google.com Doesn't appear that I can add an exception, is there a work around that I can use. Look forward to hearing back. Thanks in advance

Paul

Solved 2 41