Firefox Community Forum

Hello AMO team,

I am the developer of two add-ons published from my old account, which I can no longer access: I lost the authenticator app used for two-step authentication, and I have no backup authentication codes or account recovery key for that account. Password reset is therefore impossible (the reset flow requires a TOTP code, and no recovery key exists on the account).

I would like to request an official transfer of ownership of the following two add-ons from the old account to my new account:

1. Admin-panel quick access - https://addons.mozilla.org/addon/admin-panel-quick-access/ (add-on id 2650700, guid {dc8766bb-be8a-4bf9-aec8-6bf114d6ed24}) 2. TripleKeep - https://addons.mozilla.org/addon/triplekeep/ (add-on id 2654061, guid {ddb290f5-c226-4a22-9dd0-b1731169d15b})

- Old account: https://addons.mozilla.org/en-US/firefox/user/15677483/ ("Shepel", registered 2020-02-19) - New account: https://addons.mozilla.org/en-US/firefox/user/17480927/ ("Shepel Pavel", email [redacted] @mail.ru)

Proof of ownership:

- The support email listed on BOTH add-on listings is [redacted] @shepel.net - an email I control and have full access to. I can reply to any verification message sent to that address. - Both listings link to my GitHub repositories, which I still control: https://github.com/shepelpavel/go-to-admin (branch firefox) and https://github.com/shepelpavel/triple-keep (branch firefox_ver). - The manifests in those repositories match the published versions exactly: "Go To Admin" version 1.3 (= published version 1.3 of admin-panel-quick-access) and "TripleKeep" version 1.4 (= published version 1.4 of triplekeep). - Commit history in those repos (author [redacted] @gmail.com, dated 2020) matches the AMO submission dates (2020-07-02 / 2020-07-23 / 2020-08-11).

I have intentionally not re-uploaded these add-ons under the new account to avoid GUID conflicts - I am requesting an official ownership transfer instead.

Please let me know if you need any additional verification. Thank you!

Best regards, Pavel Shepel [redacted] @shepel.net

/redacted emails from public community support forum

System: Linux Mint 22.3 Xfce Firefox web-browser: mint-001 - 1.0 _ 155.0.1 (64-bit) Hardware: Both on my Desktop and Laptop computers.

Since the recent updates, 1-2 weeks, every time I try to enter a character via Unicode insertion, CTRL+ALT+U, the character does not insert but a row break. I made a video about it: https://youtu.be/OP9UCGpZdEc

This happens in every website I use; mostly likely on every website.

Is there anything I can do now?

Thank you for your time reading this. 🙇

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In the Settings, the "HTTPS-Only" feature seems broken. There is an option to 'Don't enable" this feature, but that doesn't make any difference. I can get to an "http:" site using any other browser, but not with the latest Firefox.

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When attempting to enter log in information automatically, the expected notification appears and is confirmed, but the "Logins & Passwords" repository remains empty.

When attempting to enter log in info manually, from the "Logins & Passwords"page, the error message "an error occurred while trying to save this password" pops up after filling the fields under "Create New Login" and hitting the "Save" button.

I know I'm working on borrowed time with this setup, but I'd like to squeeze as much life as I can out of this old Mac, and having a functioning password manager is high priority.

Using the latest Firefox update with Windows 10. I've got three popups in the lower right corner of my screen (see uploaded image), and each refreshes periodically with a musical phrase that sounds like a smartphone notification. Though each says "Mozilla Firefox" in the upper left hand corner, the popups are present whether the browser is open or not. All three say, "via da75iiinaffc73ar8f20.yird-protect.pro".

I've already gone to Settings, cleared my History, made the recommended changes in Permissions and Data, and closed and reopened the browser. The popups remain.

Hello,

I would like to obtain the complete release history of Firefox ESR Portable, including:

The exact release date of each Firefox ESR Portable version. The corresponding Firefox ESR version number (e.g., 115.x ESR, 128.x ESR, 140.x ESR, etc.). Any available information regarding delays between the release of Firefox ESR by Mozilla and the release of Firefox ESR Portable.

Could you please provide a list of all Firefox ESR Portable releases along with their release dates, or direct me to an official source where this information can be found?

Thank you for your assistance.

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I was able to get a border around the navigation area of the browser by adding a userChrome.css file but I don't see any way to do the same thing for the whole window.

Can this be done in userChrome.css? Using gtk.css styling? Any other setting or file?

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Necesito ayuda para resolver un problema al navegar por Internet. Por favor, indíquenme los pasos que debo seguir, qué información necesitan de mi navegador y cómo puedo obtenerla de forma segura, respetando las normas y directrices de la plataforma.

My laptop seems to be on the correct time zone, but when I access websites through Firefox they seem to see a different time. For example, it's currently around 6 p.m. where I live and that's what my laptop says, but when I open my email in Firefox it thinks it's already after midnight. This discrepancy has shown up with multiple websites, so I'm pretty sure it's something going on with the browser. It only happens on my laptop though, not on the mobile version of Firefox. There is no setting to change time zone in Firefox settings so I can't fix this. Please help!

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Thanks in advance

This is my first time to Mozilla Support with a question.

Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. I also use Firefox Focus on my iPhone.

I previously used Google Chrome but I must have removed it as it's no longer appearing in my desktop Apps.

As of a couple of days ago, I tidied up my Library/cache and deleted it to 'Trash', using Apple support community help instructions for housekeeping. (Because I was getting increased frequency in the spinning ball at start-up). I didn't delete any other folders - just Library/cache in my housekeeping.

Since then, when searching Google / Firefox, Google keeps asking if I'm a robot (asking me to tick a 'reCaptcha' box) as it's detecting unusual traffic on my computer - before it continues with my search via Firefox browser.

This doesn't happen when using other search engines, (eg: Bing or Duck Duck Go).

Using Google searches on Safari browser does not ask me if I'm a robot question ? Searches go through perfectly - no questions asked. Only when I use Google search engine with desktop Firefox. Is it my privacy settings?

I prefer Firefox as my browser because it's independent and open sourced, safe and for its sense of community.

My desktop MacBook Air (2017) is 9 y/o - vintage? So, no longer receiving software updates - but hoping to upgrade with a new Mac desktop soon. (see attached image of current MacBook Air operating system Monterey version 12.7.6).

My question is:

- Why is Google only in the last two days asking me at every search, the above question about 'unusual traffic' / tick the robot box ? And,

- Should I reinstall 'Google Chrome' via the Apple Store?

Or for better security, think of getting a new computer sooner, rather than later ? :(

Many thanks for your support, and time. [No hurry!]

thank you in advance, regards, kindly Rose Roselyn Hansen (Australia)

Hello everyone.

Firefox updated today. I don't know—maybe some people like the new design of the tabs, the buttons in the drop-down menus, and the gradient borders around the active tab and the tab bar itself. But I’d like to revert to the old interface. How can I do that?

Thanks!

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