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ok so now i m to assk anew question

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happen… (read more)

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happening is my fault. I have done all i was asked by many of you and have done it all . I am getting no answer and no real solution by Firefox to tell me why i continue to get that you all think i am a dumbie none of this is my problem yes i have desktop icons which i have always had and yes they ope up with Firefox and never ever have i had this before they have always open with no problem until this last updated version. I am constantly getting Firefox is running but not o responding. Why when i go to chrome or click the chrome add on in address bar a say click on my amazon I con it opens right up with not saying google is running but not responding. why ca none of you answer the question and why can it not be accepted that it is a Firefox problem and not me. As i have said i have had these same desktop shortcuts since i got my computer on windows 7. up until this last version i never ever had Firefox say it is running but not responding. Like ic said i have done all that way said by Bugzilla Firefox help and still no real answer and no fix . I am tellin you it is not me it is a Firefox problem. why can this not be researched and find out why. I am sure i am nt the only one with this problem. Please i need a solution or ill stop using Firefox which i have for over 20 years but apparently Firefox does not care and thanks SOLUTION PLEASE

Locked 1 20

STILL GETTING FIREFOX RUNNING BUT NOT RESPONDING

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparen… (read more)

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparently starts up and works fine on its own.

It sounds it's related to your Windows desktop shortcuts, or their exact target perhaps — however without knowing their content (destination or commands run) there's not much more to do here.

If you have anything new to add to the questions in the thread above, please post in that original thread so anyone trying to help understands what this pertains to. WELL LIKE I SAID I HAVE HAD THE SAME DESKTOP ITEMS FOREVER EVEN BACK ON WINDOWS 7 AND THIS HAS ONLY HAPPENED ONCE WHEN I FIRST STARTED WITH FIREFOX AND WAS TOLD THEN HOW R TO STOP IT AND BY THE WAY IT IIS NOT A NORMAL STARTING FIREFOX I GET IT WHEN I CLICK ON TH S THDESKTOP ITEM THERE ASWELL HOW COME ALL THIESES YRS HAVE HAD THE SAME DESKTOP ICOND S AND THIS ONLY STARTED ON THE 154.0 AND STILL ON THA 154.1 AND NOT BEFORE AND ITS ME NO I THINK IT IS A FIREFOX ISSUE . i HAVE Y USE THGE SAME DESKTOP AND FIREFOX SESKT OP FOR YRS AND NOTHING AND NOW IT HAPPENS WHY IS IT ME AND NOT FIREFOX//

Locked 17 40

this is a continuation to my question can make it a new question

u have asked how to stop Firefox from keeping saying firefox id running but not responding. I have gotten some answers but i need to let you know this is what i … (read more)

u have asked how to stop Firefox from keeping saying firefox id running but not responding. I have gotten some answers but i need to let you know this is what i have in my task manager you will se the photo there is also one at the top plus i have all these profiles the one in bllue now i saw where it said to place.sqlite and rename it old i also took out parent lock and it is still happening all the time so what can anyone k help me stop this

Open 1 10

Why does firefox go fullscreen randomly on its own?

For at least a few months now, my browser will suddenly and randomly go fullscreen all by itself. I can't exit it, and then it goes back to normal after at most a minute… (read more)

For at least a few months now, my browser will suddenly and randomly go fullscreen all by itself. I can't exit it, and then it goes back to normal after at most a minute. It hasn't happened in at least a week. But today, it froze like that, not responding. I quit firefox, waited a bit, then restarted it. It went fullscreen and froze again. I waited at least 10min and it then went back to normal and responded again. It only happens when using firefox. I've done virus scans, etc, and it still keeps happening. Please help. Thanks.

Open 3 30

Firefox opens 17 operations for one window eating up memory and processing power

I have a Windows 10 Pro system and Firefox continues to open up at least 17 processes for one internet window. This eats up system resources for nothing more than general… (read more)

I have a Windows 10 Pro system and Firefox continues to open up at least 17 processes for one internet window. This eats up system resources for nothing more than general web browsing. How can these processes be limited? Thank you.

Open 1 20

Hanging requests when closing the browser while offline

Hi! We have automated tests that run in Firefox across a large number of instances. There are about a hundred nodes where the browser is launched. For security reasons, t… (read more)

Hi! We have automated tests that run in Firefox across a large number of instances. There are about a hundred nodes where the browser is launched. For security reasons, there is no Internet access. When the browser closes, requests are sent to 146.75.117.91. Since there is no Internet connection, the request fails to complete, and the process terminates due to a timeout. Because the browser is controlled by geckodriver, the `driver.close()` call fails with an error. I’ve tried numerous browser startup options, but none solve the problem; the process still crashes. The only thing that works is blocking the IP address at the firewall level or in the `hosts` file. However, I’m not happy with this solution because it would need to be applied to a hundred nodes, which would create scalability issues down the line. Are there perhaps any options I missed? I also found these addresses in `omni.ja`. Could it be that they are hardcoded and cannot be changed via options?


What I tried

  1. телеметрия

options.set_preference('toolkit.telemetry.enabled', False)

options.set_preference('toolkit.telemetry.rejected', True)

options.set_preference('datareporting.healthreport.uploadEnabled', False)

options.set_preference('datareporting.policy.dataSubmissionEnabled', False)

options.set_preference('toolkit.telemetry.shutdownPingSender.enabled', False)

options.set_preference('toolkit.telemetry.shutdownPingSender.enabledFirstSession', False)

options.set_preference('toolkit.telemetry.firstShutdownPing.enabled', False)

options.set_preference("telemetry.fog.init_on_shutdown", False)


pac = """data:text/plain,function FindProxyForURL(url, host) {

   var blocked = [
       "incoming.telemetry.mozilla.org",
       "telemetry.mozilla.org",
       "normandy.cdn.mozilla.net",
       "firefox.settings.services.mozilla.com",
       "contile.services.mozilla.com",
       "push.services.mozilla.com",
       "aus5.mozilla.org",
       "versioncheck.addons.mozilla.org"
   ];
   for (var i = 0; i < blocked.length; i++) {
       if (dnsDomainIs(host, blocked[i]) || host == blocked[i]) {
           return "PROXY 127.0.0.1:1";
       }
   }
   return "DIRECT";

}"""

fp.set_preference('network.proxy.type', 2)

fp.set_preference('network.proxy.autoconfig_url', pac)


  1. Направить телеметрию в несуществующий адрес

options.set_preference('toolkit.telemetry.server', )

options.set_preference('toolkit.telemetry.server_owner', 'localhost')


  1. Или через proxy — завернуть весь трафик в несуществующий прокси
  2. только для доменов телеметрии это сложно, но можно отключить все внешние запросы при shutdown

fp.set_preference('toolkit.telemetry.shutdownPingSender.backgroundtask.enabled', False)


  1. fp.set_preference('toolkit.asyncshutdown.crash_timeout', 10000)

fp.set_preference('telemetry.fog.log.level', 'off')

fp.set_preference('telemetry.fog.artifact_build', False)

  1. Отключить фоновые задачи при shutdown

fp.set_preference('browser.background.tasks.enabled', False)

fp.set_preference('browser.backgroundtasks.scheduled.task.timeout.sec', 0)


  1. Заблокировать через hosts-like механизм Firefox

options.set_preference('network.dns.localDomains',

                 'incoming.telemetry.mozilla.org,telemetry.mozilla.org,normandy.cdn.mozilla.net')


options.set_preference('network.captive-portal-service.enabled', False)

options.set_preference('network.connectivity-service.enabled', False)


  1. Отключить Mozilla Remote Settings

options.set_preference('services.settings.server', )


  1. Glean telemetry (новая система Mozilla)

options.set_preference('telemetry.fog.artifact_build', False)

options.set_preference('telemetry.fog.test.localhost_port', -1)

options.set_preference('toolkit.telemetry.archive.enabled', False)

options.set_preference('toolkit.telemetry.bhrPing.enabled', False)

options.set_preference('toolkit.telemetry.newProfilePing.enabled', False)

options.set_preference('toolkit.telemetry.reportingPolicy.firstRun', False)

options.set_preference('toolkit.telemetry.unified', False)

options.set_preference('toolkit.telemetry.unifiedIsOptIn ', False)

options.set_preference('toolkit.telemetry.prompted ', 2)

options.set_preference('toolkit.telemetry.unifiedIsOptIn ', False)

options.set_preference('toolkit.telemetry.updatePing.enabled', False)


  1. Отключить Glean полностью

options.set_preference('datareporting.glean.enabled', False)

options.set_preference('telemetry.fog.enabled', False)

Open 3 10

My mouse no longer scrolls properly - does anyoine have a solution

Hi everyone, After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the la… (read more)

Hi everyone,

After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the latest version. The mouse scrolls fine in other apps, like WhatsApp, Outlook, Word etc. but not in Firefox.

When I try to scroll in Firefox, it stutters, jumps and will continue to jump even when I stop scrolling on the mouse.

I have spoken to Logi and there is no issue with the mouse itself.

I have tried Troubleshoot and Private mode, but still the same issue, so its not an add-on or extension problem.

Is anyone else having this issue over the last couple of days, or have any ideas on how to get back to smooth scrolling?

Thank you, Graham

Open 40

Firefox hangs when Thunderbird is open

Firefox hangs when Thunderbird is open. At this moment, Thunderbird is not open and Firefox is hanging on opening any web page. I had to use Chrome to get to this site … (read more)

Firefox hangs when Thunderbird is open. At this moment, Thunderbird is not open and Firefox is hanging on opening any web page. I had to use Chrome to get to this site and request help. Here is info about my PC:

Device Name Ginny-PC Processor Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz 3.00 GHz Installed RAM 8.00 GB (7.88 GB usable) Storage 233 GB HDD Hitachi HDP725025GLA380, 466 GB HDD ST500DM002-1BD142 Graphics Card Intel(R) HD Graphics 4600 (113 MB) Device ID 13E09BB5-804A-4882-A64D-CA16EABC9EF4 Product ID 00330-80000-00000-AA914 System Type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro Version 22H2 Installed on 9/8/2020 OS Build 19045.6466

Open

I see freeze of blank page

Hello, After the last update i keep seeing a blank page when i open a new tab or new page. i tried the troubleshooting mode but the same. i need to refresh every time i o… (read more)

Hello, After the last update i keep seeing a blank page when i open a new tab or new page. i tried the troubleshooting mode but the same. i need to refresh every time i open a new page.

Open 5 10

Since 153.0.0 update, FF64 goes to "not responding" when I fill in an onscreen field (like this one) and white overlay appears over FF interface.

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions. (I'm using a different browser to make this report, so Share Data button i… (read more)

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions.

(I'm using a different browser to make this report, so Share Data button is of no use here.)

Open 3 30

Не работает последнее обновление браузера

Добрый день. Сегодня обновился у меня браузер до последней версии и перестал нормально открывать странички сайтов открывает и через время зависает почините пожалуйста скр… (read more)

Добрый день. Сегодня обновился у меня браузер до последней версии и перестал нормально открывать странички сайтов открывает и через время зависает почините пожалуйста скрин смотрите вот так все зависает и не отвисает

Open 10

Browser is unresponsive after update

My Firefox browser was updated to the most recent version (153.0). And since then, it will always freeze up within a few minutes of me opening it, even in troubleshooting… (read more)

My Firefox browser was updated to the most recent version (153.0). And since then, it will always freeze up within a few minutes of me opening it, even in troubleshooting mode. Even if I keep clicking, it’s still stuck and I’m forced to close it.

I did turn off hardware acceleration before, and it still doesn’t work.

Open 1 20