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posible computer breech, someone else, not me, asked for a firefox account for my computer, this came from someone who had breeched my computer

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com) On Dec 3, 2021, at 3:54 PM, Sylvia Sus… (read more)

I fear my computer was and still is Breeched.I tried to email you for support, but it bounced back! ’Sylvia Sussman( ... @mac.com)

On Dec 3, 2021, at 3:54 PM, Sylvia Sussman <... @icloud.com> wrote:

Regarding my previous email , just sent to you today: Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville CA HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. However you responded by offering that individual an account with you, on MY computer--I received tnhe correspondance between you and the breecher ofmy computer. I]Ts happened in April and I have only just figured out what had happened. I fear this individual now has access to my computor. Below is a quote of the response you sent to him/her in Emeryville CA

"Below is the EmaiI I received from you after my computer was breeched! I Had not signed in to Firefox accounts, but someone in Emeryville HAD!. The email you refer to, presumably asking for a firefox account, was NOT sent from my computer in Berkeley, CA, but from a computer in Emeryville CA pretending to being on my computer, which was then, and remains, in Berkeley ,CA. Sylvia Sussman ... @mac.com

On Apr 28, 2020, at 5:01 PM, Firefox Accounts <accounts@firefox.com> wrote:


Welcome to the Firefox family

You're signed in and ready to start exploring safely and securely.

Now get the most of Firefox by signing in everywhere you browse.

Connect another device This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support.

Mozilla. 331 E Evelyn Ave, Mountain View, CA 94041 Mozilla Privacy Policy Firefox Cloud Terms of Servicebold text Sylvia Sussman ... @mac.com

Asked by dogrose 5 hours ago

Last reply by FredMcD 5 hours ago

Lost logins/passwords, corrupt logins.json file

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json … (read more)

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json file around 10kb in size.

Renaming the corrupt file to logins.json doesn't seem to recover the passwords/logins (even temporarily). Tried rolling firefox back to an older version and that didn't work either.

Does anyone have any ideas on how to fix the corrupt file?

Thanks.

Asked by AK478 4 weeks ago

Last reply by FredMcD 5 hours ago

Mozilla Addons account Sign in problem

hello, i have a mozilla addons developer account, i have not opened it for a month or two. Today, i am trying to sign in, it has two step verification setup, sent a code … (read more)

hello, i have a mozilla addons developer account, i have not opened it for a month or two. Today, i am trying to sign in, it has two step verification setup, sent a code to my email, i enter the code back and validated, but it did not sign in and redirect me to the main email and password page. i tried again, but now it is not sending me any code in mail. Suggest me any solution. thanks

Asked by Adam Green 9 hours ago

firefox does not show dropdown menu for password

Hi All, I am using firefox on my work laptop and it was working fine, until today that it was updated to the new version: 94.0.2 (64-bit) I noticed that the new version w… (read more)

Hi All, I am using firefox on my work laptop and it was working fine, until today that it was updated to the new version: 94.0.2 (64-bit)

I noticed that the new version was very fast, so I decided to switch from Chrome to Firefox. I imported all my logins and bookmarks, but when I go to a website, in the part where I should enter my login information, the drop-down menu does not show up, even though I have several saves usernames and passwords! I tried entering my logins manually into the password manager, but they still do not show up. The previous saved logins show up and work fine. But the new ones don't. Can you help me solve this issue? the image shows what I mean. The older login that was saved before the new update shows, but none of the other 4 logins that I imported or manually entered into the password manager show up.

Asked by suuufiii 9 hours ago

  • Solved

In my browser is a pic of an ugly man. When you click on him it says Browser is under remote control (reason:De

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone numb… (read more)

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone number]. Michael Lodsin When I open Firefox, there are 3 or 4 blue screens pop up to make excutible orders to my computer, I always click them off. but they we not always there. Is someone using my computer from afar, or worse tracking my keystrokes or monitoring me ?

Asked by nocowfarm2001 1 day ago

Answered by FredMcD 1 day ago

web site login denials

I am finding a web site that I have used for many years is suddenly not working as the login will not work. I have contacted the compmany whose website i use and they hav… (read more)

I am finding a web site that I have used for many years is suddenly not working as the login will not work. I have contacted the compmany whose website i use and they have taken me through steps that point to an issue with firefox. (I can get acces to the site with MS Edge). If firefox thinks there si a security issue I cannor find how to make teh site an exception.

I also see that firefox thinks my browser preferences are being managed by my organisation. In fact I am my organisation and dont recall having set up a policy for my company

Can you help pls

Thanks

Simon Reid

Asked by simon122 20 hours ago

Last reply by cor-el 13 hours ago

Firefox browser issue?

Hello, I recently signed on to learn Spanish with Duolingo. I've been working on it for 4 days and now when I try to log into Duolingo, I get the error message: !Invalid … (read more)

Hello, I recently signed on to learn Spanish with Duolingo. I've been working on it for 4 days and now when I try to log into Duolingo, I get the error message:

!Invalid JWT!eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJleHAiOjYzMDcyMDAwMDAsImlhdCI6MCwic3ViIjo4NTUyMTg1NzR9.Ep0V

I've tried clearing the cache and it does not help. I can open the site without issues in Google Chrome.

Any suggestions?

Thanks, Jeanne

Asked by bisanz14 17 hours ago

Last reply by FredMcD 13 hours ago

"Never remember history" changes to "Use custom..." and "...private mode"

Version 94.0.2 (64-bit) Windows 10 Hi. A few times in Settings I selected History->Never remember history, yet upon reopening the browser the setting was changed to "U… (read more)

Version 94.0.2 (64-bit) Windows 10

Hi.

A few times in Settings I selected History->Never remember history, yet upon reopening the browser the setting was changed to "Use custom settings for history" and "Always use private mode." Why is this happening?

The larger issue is Cached Web Content (CWC), which doesn't completely delete like everything else. No matter the settings to delete everything upon closing or never remember, every time I reopen FF and click Clear Data there is some data in CWC (albeit in kb). I've read many pages and posts here and it's still not clear: A) Why isn't it 0 bytes and B) If a previously visited site can access the CWC, then isn't that a strike against privacy?

Sincerley,

Hank

Asked by hank.leeps 1 week ago

Last reply by hank.leeps 21 hours ago

Does enhanced tracking protection include email addresses?

I recently googled a product and clicked on a link to their site (not an ad result). Shortly after I got an email from the company saying "thanks for checking us out." I … (read more)

I recently googled a product and clicked on a link to their site (not an ad result). Shortly after I got an email from the company saying "thanks for checking us out." I never filled in any form with my email address. Is Firefox allowing Google to send my email address to the company so they can send marketing emails? I have Enhanced Tracking Protection on.

Asked by leelalynn 1 day ago

secondary email account

Primary email when account 1st set is defunct. I cannot change it or remove it. Tried to enter secondary email, and get a message saying there is a problem with setting i… (read more)

Primary email when account 1st set is defunct. I cannot change it or remove it. Tried to enter secondary email, and get a message saying there is a problem with setting it up. I have entered 2 different email accounts that I have and it does not like either! If I delete the account & start offer it is a lot of work. Help

Asked by Gene 1 day ago

Passwords might have synced with another account

So i recently took over an office at a company and the firefox browser had the previous employees login on it, somehow on his account when i logged in it saved my logins … (read more)

So i recently took over an office at a company and the firefox browser had the previous employees login on it, somehow on his account when i logged in it saved my logins to his account, I need this fixed asap.

Asked by collin-short 1 day ago

Last reply by FredMcD 1 day ago

Clear cookies and site data ? Keeps coming back

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data do… (read more)

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

Asked by donnydevil 3 weeks ago

Last reply by jscher2000 1 day ago

Indiegogo removes the Facebook Container

Hello, When going to logon to Indiegogo.com I first reopen it in a Facebook container but once I do that the container goes away. The link I visit: https://www.indiegogo.… (read more)

Hello,

When going to logon to Indiegogo.com I first reopen it in a Facebook container but once I do that the container goes away.

The link I visit: https://www.indiegogo.com/projects/wemax-go-pro-thinnest-alpd-smart-laser-projector?utm_source=launchemail+gator&utm_medium=launchemail+gator&utm_campaign=launchemail+gator#/

Whether I copy and paste the link in a new FB container or click the tab to reopen in FB container it goes away immediately.

Thanks, Brian Middleton

Asked by Bryo 2 days ago

How do I turn off Firefox needing Windows credentials to export passwords and bookmarks? It doesn't accept my Windows credentials.

So, I think this may be a Windows thing because it happens in Chrome too. Every few months I like to export my passwords and bookmarks to a portable SSD just to have back… (read more)

So, I think this may be a Windows thing because it happens in Chrome too. Every few months I like to export my passwords and bookmarks to a portable SSD just to have backed up. Now, when I go to export my passwords into an Excel file, it asks for my Windows login credentials. I 100% know my Windows credentials and can log into microsoft.com or any microsoft website fine. When I type them into Firefox, it says incorrect.

I even went to CMD and typed whoami and used that since that's my "Windows name" instead of my username or email address associated with Windows, and used my windows password and IT STILL said incorrect.

Please, how do I temporarily disable this feature or change it from needing my Windows password to my code to actually let me into Windows once my PC boots at the default image (Yes, I tried the code with all usernames too, no luck).

Thanks for any help.

Asked by Frag 2 days ago

Last reply by Frag 2 days ago

How can I get Firefox to save email addresses but not passwords?

I am trying to set up Firefox to remember email addresses but not passwords. I cannot find the proper settings or any help file that covers this. I'd think that would b… (read more)

I am trying to set up Firefox to remember email addresses but not passwords. I cannot find the proper settings or any help file that covers this. I'd think that would be simple but it's not working out for me. Can you help?

Asked by kwillis11 2 days ago

recently visited sites showing up on my bookmarks tool bar ... how to stop that

Recently visited sites are showing up on my bookmarks tool bar ... how can I stop that from happening? Rather than manually deleting them from my bookmarks tool bar again… (read more)

Recently visited sites are showing up on my bookmarks tool bar ... how can I stop that from happening? Rather than manually deleting them from my bookmarks tool bar again and again.

Asked by terryholland001 2 days ago

Referer Header removed in all the requests made from my addon

Referer Header is removed from the HTTP GET requests which I made through my add on. Tried updating the referer settings but no luck. Attached the modified settings. All … (read more)

Referer Header is removed from the HTTP GET requests which I made through my add on. Tried updating the referer settings but no luck. Attached the modified settings. All other settings are default.

Note: Using Latest FF. Version - 94.0.2 (64-bit)

Asked by vinoth1 2 days ago

Last reply by jscher2000 2 days ago

Noblittoilandgas.com

when trying to access my website Noblittoilandgas.com I get a SECURE CONNECTION FAILED notice, Error Code: SEC_ERROR_REVOKED_CERTIFICATE, how do I fix this issue? … (read more)

when trying to access my website Noblittoilandgas.com I get a SECURE CONNECTION FAILED notice, Error Code: SEC_ERROR_REVOKED_CERTIFICATE, how do I fix this issue?

Asked by darrell5 2 days ago

Last reply by FredMcD 2 days ago