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Firefox freezes on certain pages

For a few days, Firefox has been freezing at certain pages and interactions. For instance: Hitting the "compose" button in outlook online Viewing this particular tweet… (read more)

For a few days, Firefox has been freezing at certain pages and interactions. For instance:

Other pages work fine. When the freeze happens, the whole browser becomes completely unresponsive, including the window controls. The following is printed in the console if I launch FF from console:

``` ExceptionHandler::GenerateDump cloned child 10319 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... ```

I am running FF version 88.0 (64-bit) on Arch Linux under Gnome on Wayland, installed through pacman.

What I have tried without success:

  • Using a new FireFox profile (no extensions, history, cookies, etc)
  • With and without WebRender
  • With and without Wayland composition (`MOZ_ENABLE_WAYLAND`)
  • All combinations of the two above
  • Restarting the system, updating the system, reinstalling firefox
  • Running mozregression

With mozregression I had the issue for all builds since `56f6da03c7e352f53fa923b30f66dfdf09a34116`, for all older builds I get the "Gah. Your tab just crashed." message.

I don't have issues with other programs or web browsers.

Asked by Tobias 3 months ago

Last reply by Tobias 3 months ago

Firefox Freeze on startup

Hello together, first: sorry for my bad english. I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profil… (read more)

Hello together, first: sorry for my bad english.

I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profilemanager". Then it will work for like 1 or 2 hours and then he crashs again. I also tried to reinstall it...,

Firefox does not save any crashreports or something. I also tryed the "clean up" function.

I'm desperate...,

My specs: Firefox Version 85 Windows 10 LTSC 2019

Asked by ngundlach 5 months ago

Last reply by ngundlach 5 months ago

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FireFox lockups

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only t… (read more)

No matter what version of FireFox i use it constantly lock`s up , freezes. Nothing works to resolve the issue, restarting the desktop, refreshing the desktop. The only thing i can do is kill the process or reboot but the problem just keeps coming back without fail. I`m using deb 10.6 with a dell i5 4th, gen with plenty of ram and hdd space, it`s a new install at that only about a week old. I have noticed this has been a problem with FF ever since i started using it many years ago.\ The others are all the same, it seems that people and companies don`t take much pride in their work anymore. You see this everywhere not just with FF.

I also noticed that when "Share Data" is checked Wikipedia is mentioned, this site is so subjective it is not allowed to be used by any University student for research so why it it doing being used here ? The other problem is if plugin info can be seen and recorded why are extensions allowed in the store that supposedly block this info from being collected when they don`t work, this feature proves it, if it's supposed to be blocked then it would not be published in the form even after clicking "Share Data" clicking anything is irreverent it should be blocked no matter what.

Asked by Adam 8 months ago

Last reply by FredMcD 8 months ago

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Firefox is locked up, unresponsive

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the… (read more)

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the main window. Non of my favourites load. Clicking the new tab button doesn't load a new tab. The menu button opens but the options don't load. I have tried uninstalling. I have removed any sign of mozilla / firefox from my program files and program files x86. If I right click on the main window, the menu that appears has pretty much every option you could imagine. theirs so many option that it scrolls off the screen. on one occasion my laptop blue screened (which it doesn't normally do) but when it came back on firefox worked again until I turned the laptop back on again the next day and it was broke again

Asked by davidmills79 1 year ago

Last reply by rafter111 9 months ago

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Firefox Crashing

Hello, Mozzila Firefox keeps freezing on Linux Mint ,any distro that I used, luckily its the default browser that is used , so new users get to be tortured by it. In add… (read more)

Hello, Mozzila Firefox keeps freezing on Linux Mint ,any distro that I used, luckily its the default browser that is used , so new users get to be tortured by it. In addition the garbage pile that is the mozzila account keeps deleting passwords even though its the same god damn account even after syncing it. So to summarize I will be switching to google chrome cause at least their browser fucking works even though it devours all the ram it can find. God bless.

Asked by Marko 11 months ago

Last reply by Marko 11 months ago

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Firefox feezes system

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The … (read more)

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The mouse pointer is moving, but no responses from mouse click. Cannot point out to any specific websites. Sometimes it just freezes while using my university email and Lms together. Really inconvenient. I really do not want to switch from firefox to chrome. So this is my last try before the switch. I tried solutions that I found online. I uninstalled and reinstalled firefox. Tried installing through Ubuntu Snap and then reinstall through command line. Tried refreshing firefox. But all ended up in the same result Any help would be appreciated

Asked by abagchi123 11 months ago

Last reply by FredMcD 11 months ago

  • Solved
  • Archived

Lagging or no response when I click on a link.

I have used Firefox for several years and have been very happy with it. However, in the last few/several weeks, I am finding that when I click on a link to go to another… (read more)

I have used Firefox for several years and have been very happy with it. However, in the last few/several weeks, I am finding that when I click on a link to go to another screen, it either takes forever or does not work at all.

What steps should I take to help with this problem? I am using Firefox 78.0.2 (64Bit).

Asked by wardholdridge 1 year ago

Answered by FredMcD 1 year ago

  • Archived

firefox browser

i keep getting the foll;owing message which provents me from accessing my book marks firefox running but is not responding the old firefox process must be closed to open … (read more)

i keep getting the foll;owing message which provents me from accessing my book marks

firefox running but is not responding the old firefox process must be closed to open a new window

this message comes up when i try to load firefox

Asked by mmilner.co.uk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (read more)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Asked by eatsonnyeat 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't Up Or Download, FFox 76.0.1 Freezes

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. C… (read more)

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem?

I tried it in safe mode, same problem.

are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others.

even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes.

I can download and Save programs top right of the screen.

I did a clean install, and my issue still persists. Anything else I can try??

Asked by JoeFromSD 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Slowing Down

After some time of use Firefox start to lag. Finally websites barely open. I tried EVERYTHING and ONLY restarting Firefox works. After restart all is good again... I use … (read more)

After some time of use Firefox start to lag. Finally websites barely open. I tried EVERYTHING and ONLY restarting Firefox works. After restart all is good again... I use VPN.

Asked by lecho9 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (read more)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Asked by robert165 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox freezes computer when using hardware accelleration

There is an older thread that describes the same symptoms, but seems limited to nVidia GPU's. I have a: Dell Latitude E7470 that has an Intel HD 520 GPU (Dell driver v2… (read more)

There is an older thread that describes the same symptoms, but seems limited to nVidia GPU's. I have a:

  • Dell Latitude E7470 that has an Intel HD 520 GPU (Dell driver v26.20.100.6888, Feb 24, 2019). Win10 x64, running 32bit FF v77.
  • Dell OptiPlex EX3, with an Nvidia Quadro P2200 GPU (driver v442.92, Apr 16, 2020). Win10 x64 running 64bit FF v77.

Both exhibit this problem, but the EX3 is a more recent development. If I disable hardware acceleration, no crashes. With acceleration, the computer freezes. There is no crash, it just simply locks solid forcing an unclean shutdown. Plugins active or uninstalled, doesn't matter. Nothing in the Event Viewer but an unexpected shutdown. I've just installed the Intel driver ( v27.20.100.8280, May 29, 2020) onto my laptop to see if there is any improvement, but it's a wait and see thing.

Asked by Mike 1 year ago

Last reply by Mike 1 year ago

  • Archived

Why does FF, since update 59, always freeze

Why does FF, since update 59, always freeze when I am trying to save web pages? Most times the download fails and I have to retry until it works. I can't use the bro… (read more)

Why does FF, since update 59, always freeze when I am trying to save web pages? Most times the download fails and I have to retry until it works. I can't use the browser until the download is complete. Sometimes the download is not the same as the web page. Looks totally different like a word document,

Asked by toniwalker10 1 year ago

Last reply by toniwalker10 1 year ago

  • Archived

Firefox starts, but doesn`t work at ALL, not reactive to any button, doesn`t open new tabs nor Options menu or Library

Hello, The day before Firefox just stopped working, I can start the program but its completely disfunctional. Menu bars roll down, but if I click on anything, nothing hap… (read more)

Hello, The day before Firefox just stopped working, I can start the program but its completely disfunctional. Menu bars roll down, but if I click on anything, nothing happens, like if the buttons were dead. External buttons like "open file", "save page" do pop up, but not internal ones, like Troubleshooting info, probably because they would also open as a Tab, which doesnt function. I can type into the search bar, shows the url, even seems to have access to search suggestion from Google, but nothing happens at all. I tried everything I could find, reset Firefox through safe mode (also doesnt work better), completely deleted and reinstalled everything, including all data folders, checked my Antivirus (Norton... yes, could be bad), but I even deinstalled antivirus. Also tried "netsh winsock reset" https://support.mozilla.org/en-US/questions/1021896 Im out of options. Thanks for Help!

Asked by Cocoseater 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox won't open with maximized window after login, and it happens across different Windows OS.

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing defa… (read more)

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing default won't work either. It hasn't worked for many Firefox versions I've tried and that caused me to use Chrome. But if you manage to fix this problem, I'll be more than happy to stick with Firefox.

Asked by Csuŋ 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FireFox stuck in background

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected… (read more)

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected. Then I use the task bar , right click and try to close, the confirmation box pops up but acts like it's stuck in the background, clicking on anything FF does nothing even though it's still running (usually). I've disabled all add-ons, and run in safe mode, same behavior. It acts like it's waiting for input from a process (thread) running in the background and I just can't get to it. Task Manager does not offer the option to bring each thread to the foreground to inspect. Patched to the latest version.

Any Ideas?

Asked by itsavant 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox locks up my computer

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: … (read more)

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: either, 1) the cursor moves along with the mouse but can't click anything, and the machine can be SSH'd into but %sudo kill -KILL doesn't stop any of the processes (I tried to kill mozilla process and then the loginwindow, as an effort to find a way out of the lock state that's gentler that a hardware reset), or 2) the cursor doesn't move and SSH server doesn't respond. Either way, I have to physically turn the machine off and on to continue. I don't understand how a user-level process can lock up the whole thing, but it didn't used to happen - it started a few weeks ago. What can I do?

Asked by Mike_levin 1 year ago

Last reply by Mike_levin 1 year ago