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Firefox keeps crashing at start up.

Hi, The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the p… (read more)

Hi,

The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the problem. How do I fix this? I need Firefox to work as it has all my passwords and bookmarks saved. Why can't I simply move over to the developer edition? I did try but the morons at Morzilla didn't add any options for moving bookmarks and passwords from Firefox to the developer edition. Thanks a lot Morzilla, you really fucked up my day.

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	89.0.0.7817
 Application Timestamp:	60afee4d
 Fault Module Name:	firefox.exe
 Fault Module Version:	89.0.0.7817
 Fault Module Timestamp:	60afee4d
 Exception Code:	c0000005
 Exception Offset:	00002c6d
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Asked by jayw1988 1 day ago

Last reply by FredMcD 23 hours ago

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (read more)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 1 day ago

Last reply by FredMcD 23 hours ago

My Firefox can't play any videos on any websites.

My Firefox can't play any video on any websites. Youtube video keeps on buffering forever and I can't click on the play button. But preview images still shows up when I h… (read more)

My Firefox can't play any video on any websites. Youtube video keeps on buffering forever and I can't click on the play button. But preview images still shows up when I hover the mouse over video bar. This happened after I updated to latest FF version

I've tried every solutions provided by Mozilla Support: clear caches, disable extensions, uncheck hardware acceleration,.... you name it I've tried it all. Other browsers are just fine, but since FF is my main browser for work I don't want to switch to another one just for music or video.

Thank you for your support.

Asked by thuyvh.pr.ec 2 days ago

Last reply by FredMcD 2 days ago

Right click menu options are invisible

Image Today, right-click menu options began appearing invisible. There was no issue yesterday and no changes were made to anything since then. The options can still be … (read more)

Image

Today, right-click menu options began appearing invisible. There was no issue yesterday and no changes were made to anything since then. The options can still be clicked on and work, but I cannot see the text. Right click menus continue to work normally everywhere outside of Firefox.

Asked by anthonyjamesbasso 2 days ago

I recently bought a new laptop and I have firefox sync enabled.

I am using an offline web page as my default firefox home page and all was going well until I enabled sync. Now when I boot up firefox two things happen. It changes the a… (read more)

I am using an offline web page as my default firefox home page and all was going well until I enabled sync. Now when I boot up firefox two things happen. It changes the address for my home page file to a folder NOT on this computer (the desk top) and won't retain the address I need for that folder.

I have just tried editing the bookmark for page. At the moment it seems to be working but I think sync is causing this issue and wonder if there is a fix for it?

Thank you.

Asked by Rosaliy Lynne 5 days ago

Last reply by Rosaliy Lynne 5 days ago

Firefox selects wrong typeface weight

Recently Firefox (both regular and dev edition) started showing monospace fonts in SF Mono Heavy variant. I use macOS 11.4 and Firefox Developer 90.0b6 but it happens wit… (read more)

Recently Firefox (both regular and dev edition) started showing monospace fonts in SF Mono Heavy variant. I use macOS 11.4 and Firefox Developer 90.0b6 but it happens with Firefox 89.0 as well, even in Troubleshooting Mode.

Below is a screenshot of a GitHub page. The same page rendered in Safari or Chrome on the same device show normal variant of SF Mono. Notice that the code on the page is rendered in heavy weight.

Running inspector mode shows that Firefox selects SF Mono Heavy even though regular variant is clearly present in the system.

I have tried disabling hardware acceleration and webgl. Are there any other ways to troubleshoot and fix the bug?

Asked by Michael 5 days ago

YouTube videos stop playing in tabs when YouTube videos are opened in new tab

As title states, looking to disable this feature. Started happening a couple weeks ago. I have multiple windows open with multiple YouTube videos and there's issues with … (read more)

As title states, looking to disable this feature. Started happening a couple weeks ago. I have multiple windows open with multiple YouTube videos and there's issues with videos just pausing when I switch between open windows or tabs.

Version: 90.0b5

Asked by nicktompk 6 days ago

  • Solved

HERE is the answer to put "TABS BELOW" which will work with Firefox V90 using the - userChrome.css - file

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. Yo… (read more)

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. You can modify the 45px in this line if you wish to get an appropriate height . . just experiment with different numbers till you get it right --menubar-height: 45px; /*30px|41px=11px; caption buttons on menubar*/

Also to make the tabs wider or narrower, modify the line which is coded width: 50vw !important;

Finally you must enable - css - in Firefox, by typing about:config into your address bar, and search for toolkit. When all the toolkit options appear change the one which says toolkit.legacyUserProfileCustomizations.stylesheets to TRUE by click the icon in the right hand column. Than close Firefox and reopen, and check how it looks This will enable your - css - file to be read, and interpreted and accepted by the Firefox browser.


@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: bottom - Firefox 65 and later - updated for 89+ */
/* https://searchfox.org/mozilla-release/source/browser/themes/shared/tabs.inc.css */
/* https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox */

/* ROOT - VARS */
/* you can adjust the CSS variables until it looks correct */
/* you can use the Browser Toolbox to get the toolbar heights */

*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 40px !important;
  --tab-min-width:  60px !important;

  --tab-caption: -5px; /* caption buttons on tab bar */
  --tab-adjust:   3px; /* adjust tab bar */

  --menubar-height: 45px; /*30px|41px=11px; caption buttons on menubar*/
  --navbar-height:  31px; /*31px*/
  --bookmarkbar-height: 26px;

  --tabbar-top: calc(var(--menubar-height) + var(--navbar-height) + var(--bookmarkbar-height) + var(--tab-adjust)); /*89+*/
}

/* in case you enable extra toolbars in full screen mode */
*|*:root[inFullscreen] {
  --tab-adjust: 3px;
  --menubar-height: 0px; /*30px*/
  --navbar-height:  31px; /*31px*/
  --bookmarkbar-height: 0px; /*26px*/
  --tabbar-top: calc(var(--menubar-height) + var(--navbar-height) + var(--bookmarkbar-height) + var(--tab-adjust)); /*89+*/
}

/* TAB BAR - below nav-bar */
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group:10}
#TabsToolbar {-moz-box-ordinal-group:1000}

#TabsToolbar {
  display: block !important;
  position: absolute !important;
/*  bottom: 0 !important; /* 68-88: BOTTOM */
  top: var(--tabbar-top);  /* 89+: TOP */
  width: 50vw !important;
}

#tabbrowser-tabs {
  width: 100vw !important;
}

/* navigator-toolbox - PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TabsToolbar with menubar and titlebar hidden - rules for Firefox 65-73 */
*|*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"])
 #toolbar-menubar[autohide="true"] ~ #TabsToolbar{
}

/* TABS: height */
#tabbrowser-tabs,
#tabbrowser-tabs > .tabbrowser-arrowscrollbox,
.tabbrowser-tabs[positionpinnedtabs] > .tabbrowser-tab[pinned] {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color:            var(--toolbar-color) !important;
  z-index: 1 !important;
}

/* indicators *//*
*|*:root[privatebrowsingmode=temporary] .private-browsing-indicator {
  position: absolute !important;
  display: block !important;
  right: 0px !important;
  bottom: 0px !important;
  width: 14px !important;
  pointer-events: none !important;
}
*/
.private-browsing-indicator {display: none !important;}
.accessibility-indicator    {display: none !important;}

/* Indicators - HIDE *//*
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}
*/

/* Drag Space */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* Override vertical shifts when moving a tab */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom: unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* Hide window-controls and caption buttons on Tab Bar */
#TabsToolbar #window-controls {display: none !important;}
#TabsToolbar .titlebar-buttonbox-container {display: none !important;}

Asked by Trevor George, Bristol, UK 1 week ago

Answered by Trevor George, Bristol, UK 1 week ago

Clicking Basic Media Website Buttons Freezes Entire Computer

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I ca… (read more)

If I am on Youtube and click the logo icon in the top left, or the Twitter back button, or click on a recommended video, my entire computer freezes for 8-15 seconds. I can't close apps, speak on communication apps like Discord, nor can I even close the tab. I've tried troubleshoot mode, verifying browser file integrity, turning hardware acceleration off, and using older versions of Firefox and the issue seems to persist no matter what I do, I happen to really like this browser and I really want to try and find a solution for these issues. I am always running the latest version of Firefox (90b5) and use windows 8.1. When recording some of my performance data it seems the issue uses all the power my CPU (i-5 6600k) is able to offer. I don't know how to fix this and would really appreciate any help, thank you in advance.

If it helps: https://share.firefox.dev/3pzodOU

Asked by rydawgspam 1 week ago

Last reply by rydawgspam 1 week ago

How can I permanently force firefox's automatic updates to be turned off?

How can I permanently force firefox's automatic updates to be turned off? Which guy modified the original design for the new version of Firefox bookmarks? Is there someth… (read more)

How can I permanently force firefox's automatic updates to be turned off? Which guy modified the original design for the new version of Firefox bookmarks? Is there something wrong with that man's brain? Is the spacing of the new bookmark item too large to read? It's very uncomfortable.

Asked by gem_536 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Easier way to quickly swap between profiles

Hey guys, just wondering if there's a toolbar workflow similar to Chrome and Edge where we can jump between profiles. I believe there is `about:profiles` though that requ… (read more)

Hey guys, just wondering if there's a toolbar workflow similar to Chrome and Edge where we can jump between profiles. I believe there is `about:profiles` though that requires a bookmark and a few additional clicks to jump between profiles.

Perhaps the profile icon on the toolbar can have an item that shows all available profiles?

Asked by John 1 week ago

Answered by cor-el 1 week ago

Getting Update To 90.0 Beta 5

Got an update to89.0 four days ago, that totally screwed up my userChrome.css file -- which I now fixed (Again, thank you to all that help with posting this updated file … (read more)

Got an update to89.0 four days ago, that totally screwed up my userChrome.css file -- which I now fixed (Again, thank you to all that help with posting this updated file to get tabs on the bottom for us non-techies) but I am now getting notices to update to 90.0 Beta 5. This is new, as far as I know, and I certainly don't want to try Beta versions, if anything I'd like less updates to avoid the userChrome incidents ... Is there a way to get out of this Beta update cycle, and back to whatever "normal" update requests are? Thanks!

Asked by JussAskin 1 week ago

Last reply by JussAskin 1 week ago

Firefox don't load the websites for a minute but other browsers does load them normally

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the … (read more)

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the server error shows randomly. Sometimes the browser loads the website normally while other times it shows server error. Please check this screencast: https://jmp.sh/jEu4D9k to understand better. So, I initially tried to open calendly.com and it didn't load despite my multiple reload attempts. However, when I tried to reload it after a minute then it came to life.

I have been facing this issue for many months and I tried almost every solution I found on Mozilla community pages like Resetting Mozilla, Setting No Proxy, Turning Off IPv6, DNS Prefetching Changes, Turning On/Off hardware acceleration, Uninstalled Mozilla and Installed a fresh copy, Changed to Mozilla Developer Edition, etc. but no luck. Please note that the other browsers are working fine and don't have any issues.

Asked by Raj 1 week ago

Last reply by FredMcD 1 week ago

Updated Firefox Changed Bookmarks List Length

Firefox appears to have just updated. Now my bookmarks list is so long I have to scroll down to see everything. It looks like everything has been spaced out further, whic… (read more)

Firefox appears to have just updated. Now my bookmarks list is so long I have to scroll down to see everything. It looks like everything has been spaced out further, which I hate. It takes up was too much space. They were probably going for a more elegant, less cluttered look, but it just ended up making things more aggravating for me. There should be a way to adjust or turn off the spacing feature. Any suggestions?

Asked by gmkorn1 1 month ago

Last reply by peter.rowe10 1 week ago

View Photo

Considering you update nearly every day, the dumbest thing you've done is change the "view photo" in the right mouse button to "open photo in a new tab". Why did you do … (read more)

Considering you update nearly every day, the dumbest thing you've done is change the "view photo" in the right mouse button to "open photo in a new tab". Why did you do this dumb thing. We all look at photos, and you made it inconvenient. Dumb Firefox code writers....

Asked by koyotee 1 week ago

Last reply by Seburo 1 week ago

When uploading images from Firefox, most of them gets corrupted on some sites

It started a few months ago, when uploading images from Firefox on some sites (like MEGA and Whatsapp Web), the file gets corrupted. Not only image file, the music and vi… (read more)

It started a few months ago, when uploading images from Firefox on some sites (like MEGA and Whatsapp Web), the file gets corrupted. Not only image file, the music and videos thumbnails are also screwed up (but the audio and video are fine). I tested on Brave and Edge and all worked fine. At the time it started I was using the normal version of Firefox but now I am on beta and nothing changed.

Asked by yuugennopan 1 week ago

grid view

i am using fire fox developer edition and i would like to know how to view my file grid.Html so that i can view the grid to place items in the grid thank you Edmond edmon… (read more)

i am using fire fox developer edition and i would like to know how to view my file grid.Html so that i can view the grid to place items in the grid thank you Edmond edmondchristian@gmail.c om

Asked by edmondchristian 1 week ago

I can't open or create facebook accounts

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules… (read more)

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules. I do nothing strange and peculiar things. For example, First Name: Myo Last Name:Tun DOB:28/12/1978

Nothing is out of facebook community standard. But I can't use facebook with any browser. Why?

With respect, Myo Min Tun, Myanmar.

Asked by i7delldelldell 1 week ago

Last reply by Seburo 1 week ago