Increasing incompatibility with web sites I encounter

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are… (read more)

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are Allstate Insurance and Hewlett-Packard, not exactly insignificant players in the business world.

Here's what Allstate had across their page when I was attempting to log in:

"You may not be able to use certain My Account features on your current browser. For the best experience, consider using the latest versions of Chrome, Safari or Microsoft Edge."

There have been other websites with similar messaging about Firefox. The issue seems to be growing. Is there a fix coming from Firefox or are we going to continue to lose compatibility?

Asked by blueline106 2 hours ago

Last reply by blueline106 11 minutes ago

  • Solved

(MacOS) Full Screen Removes Tabs even when hovering to the top of Browser

As Title, Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover o… (read more)

As Title,

Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover over and over, the tabs maybe appear 10% of the time, but whenever I click somewhere else other than the Tab Bar, it disappears.

I think this bug happened ever since I enabled "Hide bookmark toolbar". I have since reverted it back, but the error is still the same. Weird, since my tabs disappear since it has nothing to do with bookmarks.

Asked by Iha7 2 hours ago

Answered by cor-el 44 minutes ago

Firefox freezes when I use Microsoft Remote Desktop Connection

I am running Windows 10 Enterprise Edition 21H2 (Build 19044.1889). When I use Microsoft Remote Desktop Connection and Firefox is currently running, version 103.0.2 (64-… (read more)

I am running Windows 10 Enterprise Edition 21H2 (Build 19044.1889). When I use Microsoft Remote Desktop Connection and Firefox is currently running, version 103.0.2 (64-bit), Firefox freezes. None of the tabs respond. Other apps are working fine, except for Firefox. There are no crash reports to post here. Appreciate any advice to eliminate this issue.

Asked by woodj1 3 months ago

Last reply by pierrech 14 minutes ago

Super frustrating experience

It seems Mozilla now things that forcing me to click through a "welcome tips wizard" dialog box is a good idea. Since I work in IT, I'm using browsers across dozens of en… (read more)

It seems Mozilla now things that forcing me to click through a "welcome tips wizard" dialog box is a good idea. Since I work in IT, I'm using browsers across dozens of endpoints in dozens of environments every day. To open Firefox and have to click Skip over and over and over because the wizard won't let me just skip the whole thing on one fell swoop, is a recipe for fatigue! I don't care about changing color schemes or signing into an account etc etc. I just care about using the browser to go where I need to go. Yet not even Escape works to get out of the captive experience. Please stop following in the footsteps of Microsoft who thinks they have a right to force every user into an experience. Please stop being like other apps that introduce new features and feel they have a right to force users to "see" them via UI popups that are in your face until you either click through them or click skip for every single one. If you really think I should care about these features, at least allow me to skip the whole process whenever I wish. Don't make me click Skip over and over and over. Maybe one day I will read about these new features that Mozilla things are so important, but even then I'll read it once on my own computer probably and then still be "forced" into this unpleasant experience on every other endpoint I remote onto for weeks and months into the future. Thanks a lot.

Asked by TitaniumCoder477 1 hour ago

Last reply by cor-el 45 minutes ago

Firefox Promts to Save Password Multiple Times for Same Origin URL

Hello, I'm experiencing a issue with my web server specifically on Firefox, allow me to explain: 1. A user clicks a login button and receives a HTTP 401 response, which t… (read more)

Hello, I'm experiencing a issue with my web server specifically on Firefox, allow me to explain: 1. A user clicks a login button and receives a HTTP 401 response, which the user responds to by entering their credentials in the built-in Firefox browser popup then selecting "Sign In". 2. After authenticating successfully, "Save" is selected when Firefox prompts to save login information for this website. 3. User then navigates to a page outside of the origin/index (ex http://192.168.0.3/foo/bar.html, origin/index being http://192.168.0.3), to which they're prompted to save login information again. Issue here with the second save login prompt.

If in step 3 the user selects "Save" this issue goes away, however, more than one popup for saving user credentials is not a good look. Additionally, the save login popup in step 3 is filled out with bogus user credentials; blank username and "password" as the password.

If "Save" is selected in both steps 2 and 3, about:logins will show two entries: 1. 192.168.0.3 (REALM) 2. 192.168.0.3 Where entry 2 contains the bogus user credentials and entry 1 contains the correct user credentials. In entry 1, the REALM is set as the correct realm I send out during the digest authentication process (per digest auth specification).

During both instances of the save login popup, in the Firefox Browser Console the following is printed: LoginManagerPrompter: Couldn't process supplied URIString: http://192.168.0.3 LoginManagerPrompter.jsm:994:16

As I've mentioned this happens with Firefox and never in Google Chrome (Chrome only has 1 save login popup after the initial authentication).

Would someone be able to shed some light on this behavior? Why is Firefox saving a login with my REALM and another without? Is the failure in LoginManagerPrompter related?

Thank you.

Asked by anthony86 46 minutes ago

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 1 hour ago

U.S. Bank login failure

Why am I not able to login to my bank account at U.S. Bank? Their support had me use Microsoft Edge to get in but firefox couldn't. It has always worked until about a wee… (read more)

Why am I not able to login to my bank account at U.S. Bank? Their support had me use Microsoft Edge to get in but firefox couldn't. It has always worked until about a week ago. Ron

Asked by rcsnoopy 1 hour ago

Mozilla crashes after windows reinctalled

Hi! I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open. Please, look at my crash reports: bp-26b3d072-b… (read more)

Hi!

I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open.

Please, look at my crash reports: bp-26b3d072-bfb3-414d-ace6-bc3220221130 bp-eba0db1c-ce82-4dd1-90fb-b04ee0221130 bp-e4338b69-3e42-41d0-b2b1-9cb4e0221130 bp-1d681c76-87e1-49ac-8f94-843b60221130 bp-e299e985-0355-4fd0-866f-e39330221130

Asked by tyomam 2 hours ago

lost profile in firefox brwser

New update lost all previous settings. went to About:profiles and selected launch profile in new brawser which recovered all old settings. When i closed firefox and then … (read more)

New update lost all previous settings. went to About:profiles and selected launch profile in new brawser which recovered all old settings. When i closed firefox and then reopened firefox all recovered profile was gone. How can I save old profile selected in new update?

Asked by jimtapley 2 hours ago

  • Solved

Secure Connection Failed is blocking all sites including Mozilla Support

After restarting my mac, I receive a Secure Connection Failed error for all sites including Mozilla. Safari works without a problem but Firefox is completely blocked. Be… (read more)

After restarting my mac, I receive a Secure Connection Failed error for all sites including Mozilla. Safari works without a problem but Firefox is completely blocked. Besides restarting, I did not make any changes (unless a new version of Firefox auto installed). Running 107.0.1 on a mac with OS 12.6

Asked by David W 3 hours ago

Answered by David W 2 hours ago

Firefox just destroyed by YouTube

Just know couple hours and i cant figure out whats happening When i open only youtube.com ram usage immediately goes 6.8gb with stutters Pick a video and 10gb ram used Pi… (read more)

Just know couple hours and i cant figure out whats happening When i open only youtube.com ram usage immediately goes 6.8gb with stutters Pick a video and 10gb ram used Pick 3 videos and 16gb ram is full now operation system is switching to pagefile memory obviously at this moment browser is unusable And i tried: 1.Refresh Firefox 2.Clean cache 3.Troubleshooting sessions 4.Reinstall Firefox 5.Install older version (106) Same problem Only 1 process is using crazy amount of ram In Firefox's build in task manager is showing that YouTube.com - (5759) like that showing 5000+ what is it idk but this process is using too much ram

Just yesterday Firefox working perfectly and ive opened youtube.com 156 times till 16gb is full Now only 3 video or 5 youtube.com only using 16gb!

Asked by cl00h3r 2 hours ago

Because of Ubuntu Snap Firefox I get Sorry. We’re having trouble getting your pages back.

Prior to the decision by Ubuntu to use a Snap to package Firefox, Firefox was routinely updated by APT. This was largely invisible to the user who merely had to authoriz… (read more)

Prior to the decision by Ubuntu to use a Snap to package Firefox, Firefox was routinely updated by APT. This was largely invisible to the user who merely had to authorize the update. However with SNAP there is now the annoying countdown that appears every day when I go into Firefox. I have not researched Snap vs Flatpak vs Aur vs ..., so I do not understand why Ubuntu does not update the Firefox SNAP in the backfround. Undoubtedly there are advantages to Canonical in using Snap, but they haven't sold those advantages to me!

Like a lot of people I spend a lot of my life with the browser open. Linux does not generally use proprietary apps for access to tools which use such apps on mobile devices, so using Twitter, or Youtube, or Reddit, or various Google tools, just uses tabs within the browser. This means to update the SNAP for Firefox I have to exit out of every application on my desktop, and then wait while the SNAP refresh runs in a terminal window, not even a GUI tool. Furthermore this is not just the time to apply the update, I also have to wait while 3MB of code is downloaded, because Ubuntu doesn't bother to preload the Snap update! Strangely Ubuntu 22.04 does not even automatically run a SNAP refresh during a reboot, when everything, including the SNAP daemon itself is shut down! One of the first things I had to do after upgrading to 22.04 was to apply a new snap of the daemon itself. Ubuntu does not provide a tool to shut down the snap daemon. You must open a terminal and kill the daemon.

Although I can tolerate the time it takes this update mechanism to run, I cannot tolerate the time it would take me to restore all of the activities that I had open within Firefox. At this moment, a typical day, I have eighteen tabs open in Firefox. Ubuntu demands that I shut down Firefox, which will discard all of that state information, sit around while it mindlessly loads and applies the SNAP that it could have done in the background, and then I have to restore those eighteen tabs.

So I open the terminal, enter "sudo killall firefox; sudo snap refresh". But then when I go back into Firefox it naturally wants to warn me that the previous session was terminated abnormally. I know that I killed it. The message Firefox chooses for this is misleading "Sorry. We’re having trouble getting your pages back." Instead of, for example "Firefox failed abnormally. Do you want to resume your previous pages?" Since I cannot easily avoid the Ubuntu implementation of SNAP for Firefox is there a Firefox configuration option that says "Yeah, I know Firefox crashed, but I would prefer not to be annoyed by a misleading message when I start it up again if there is a snapshot to recover from."

Asked by jamescobban 2 hours ago

Updating to current version of FireFox

I have been using Firefox ver. 65.0 for yeas and i'm very happy with it. Except certain sites require me to update, such as Chase.com. I have read about some users sayi… (read more)

I have been using Firefox ver. 65.0 for yeas and i'm very happy with it. Except certain sites require me to update, such as Chase.com. I have read about some users saying that they were not happy after updating and wanted to switch back to their old version. 1. how would i be able to switch back to my current version if I find I don't like the most current version? 2. Will the user interface be much different for the current version and is there a way I could just view the current user interface before downloading/installing? 3. After switching to the current version, will my settings, auto loading tabs(for email,etc), pocket list of saved articles and other settings be transferred? Since I have never asked a question before, I have no idea where your response will be found. So i have included my email just in case it is not obvious where to find your response. [email removed from public] thank you very much for any help!!!

Asked by StopWars 2 hours ago

I was prompted to reset Firefox, and it only saved bookmarks, not passwords.

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my password… (read more)

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my passwords and delete them? Help!

Asked by audreyguzik 2 hours ago

Google interference with FF search

I reset my Windows 10 program. After the installation, everything came up Edge. So, I searched and installed FF as my search engine. However, clicking on FF, the search … (read more)

I reset my Windows 10 program. After the installation, everything came up Edge. So, I searched and installed FF as my search engine. However, clicking on FF, the search box indicates Google will do the search. Kindly advise.

Asked by njnicholas.micalone 2 hours ago

Last reply by James 2 hours ago