i have download helper but it no longer seems to recognise you tube videos. I have paid £28.00 for a licence and can not use it. Can you tell me why

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise… (read more)

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise you tube videos is this something you can fix

Asked by s.shaw13 6 minutes ago

URL in the address bar changes rapidly

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . … (read more)

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . . . I'm sure it's not related to any extensions, the only one I installed recently was Privacy Possum, but after noticing this issue I deleted it and it didn't resolve the issue.

Help me Please it's Killing my Eyes

With Respect, Thomas Snell

Asked by hiimprisma 6 minutes ago

web page opening

whenever I open a website page, a black screen appears, instead of proper page from the site. what should I do?

Asked by Ajay Patel 13 minutes ago

Sync / Recover History from Profile

An errant setting on my backup program wrecked havoc on my FF profile. I have a backup from two weeks ago which I can go back to, but I'm trying to figure out how to get … (read more)

An errant setting on my backup program wrecked havoc on my FF profile. I have a backup from two weeks ago which I can go back to, but I'm trying to figure out how to get my browsing history from the past two weeks over to the restored profile.

Some options I thought about: and for clarity, the newer but bad profile is still loadable, I've mainly lost all my extension settings and stored data

  • Is there any tool that would sync the entries from the newer/bad profile to the older/good profile?
  • If I restore the older/good profile, would FF Sync just add back in the newer entries -- which presumably it has saved in it's system over the past two weeks?
  • I believe the places.sqlite" file from the newer/bad profile is still intact. Should I just copy that to the older/bad profile?

Asked by CWeinhofer 16 minutes ago

MS365

bold text Trying to use microsoft 365 to open my documents AND PHOTOS, can't restore my MS account, original telephone and email have not EXISTED FOR YEARS. i EVEN MESSED… (read more)

bold text Trying to use microsoft 365 to open my documents AND PHOTOS, can't restore my MS account, original telephone and email have not EXISTED FOR YEARS. i EVEN MESSED THIS UP. I AM 89 YEARS OLD AND HAVE DIFFICULTY FOLLOWING DIRECTIONS, FROM ONE PAGE TO THE NEXT PAGE, EVEN WEN I TAKE MY TIME. I AM FRUSTRATED AND OVERWHELMED BY THE SYSTEM. I CAN'T VERIFY THAT IT'S ME. EVERY WHERE I TURN, I NEED A PASSWORD. THERE MUST BE A BETTER WAY! ANTE PUHALOVICH apuhalov@yahoo.com

Asked by apuhalov 35 minutes ago

Insane amount of data written to storage when Facebook is open (Profiles folder)

Hi Community, I am writing as recently I noticed that extreme amount of data was written on my system SSD. Here we are talking about 100-200GB of data written daily. In … (read more)

Hi Community,

I am writing as recently I noticed that extreme amount of data was written on my system SSD. Here we are talking about 100-200GB of data written daily. In resource monitor I found that Firefox is writing this amount of data in its Profiles folder, but only when Facebook's main page is open. I also noticed that when only the Messenger part is open the problem goes away. Currently I symlinked the Profiles folder onto one of my HDDs so the data is being written there, however I would like to know if anyone experienced the same issue and what could be the solution for this. I completely reinstalled Firefox, my installed extensions are Adblock Plus, Enhancer for youtube and Facebook Container.

Asked by lyzzard87 2 hours ago

Last reply by lyzzard87 1 hour ago

download.mozilla.org not secure

Second post trying to figure out what is going on. I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https:… (read more)

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

Asked by kryptonitecb3 6 days ago

Last reply by kryptonitecb3 1 hour ago

Gmail not loading in mozilla firefox

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything els… (read more)

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything else is loaded except my gmail.

Asked by Lance Brown 19 hours ago

Last reply by jonzn4SUSE 1 hour ago

youtube videos

I'm no longer able to play youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/ updating Firefox browser as wel… (read more)

I'm no longer able to play youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/ updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated.

Thanks, MC chowbabyhi@aol.com

p.s. youtube does work and play on my Edge browser

Asked by chowbabyhi 4 days ago

Last reply by jonzn4SUSE 1 hour ago

The webpage loads too slowly

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.… (read more)

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.

Asked by mozilla687 12 hours ago

Last reply by jonzn4SUSE 1 hour ago

Extensions not working

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settin… (read more)

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settings page, and there is no button to enable pinning to the top bar, so I can't access Lastpass at all in this way. Have updated Firefox to 134.0.2 and reinstalled the Last Pass extension but no change. Previously I have been able to pin Lastpass extension to the top bar next to the Download icon. Other icon that do work: Pocket, Download, Account, Noscript, Duckduckgo search, ABP and jigsaw piece. When will this get fixed pleased?

Asked by acflack 3 hours ago

Last reply by jonzn4SUSE 2 hours ago