Firefox Support Forum

I tried using troubleshoot mode and the crashes happened on there too. I uninstalled and reinstalled firefox, created a new account, removed and added my extensions back on, restarted my computer, and yet the issue keeps persisting. The browser doesn't prompt me to send in a crash report when this happens either, it's only the tabs not the browser itself that repeatedly crashes.

Hi

I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies.

Image: https://imgur.com/jwLXxFx

Here it only says Cookies AND Site Data. But I want Site Data without Cookies. Can I somehow manually delete those files? Or manually selectively empty some tables in SQLite databases that FF uses? If yes then what files/databases exactly?

I have used Firefox for many years, on a Windows 10 64 bit desktop with DuckDuckGo Search engine. Two websites I subscribe to will not let me use firefox to sign in using Firefox. However Microsoft Edge allows me to sign in. WHY do I have a problem using Firefox?

Do some of my settings need to be changed?

SDB

PS Also why is it so difficult finding the version # ? this used to be using the about option and I can't find that anymore.

I am using Norton Password Manager for all my logins. Trying to figure out how this will affect my Firefox account. I just changed the account password to one randomly generated, but haven't logged out yet as I want to make sure I can get back in. Should I logout on all devices & then log back in with new password?

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

This has become really annoying: when I go to settings -files and application it is locked to "Downloads" Folder. I want them to go to desktop and then decide what folder I want to put them in (if at all)!

Hi

I would really appreciate any help as I am at my wit's end. Until yesterday I could use Firefox normally on a Windows 10 computer. But since today, all websites have failed to load, and I get a PR_CONNECT_RESET_ERROR message on the screen. However, other browsers seem to have no problem (I'm writing this using Chrome). I have already tried all the possible solutions listed here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can to no avail. I tried connecting to another network, and it still failed to load any website and kept returning the same error message. I have already tried uninstalling and reinstalling Firefox, and the problem remains the same.

I am a huge supporter of the browser and would hate switching to another option, but I do not see what else I can do to solve the problem.

Thanks in advance!

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3 but when I select it - nothing. It does not show as a recently closed window in History. I have restarted Firefox multiple times, including deleting the xulstore.json file then restarting (a fix from another similar thread).

How can I restore this inaccessible window?

Thanks

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

When I click on the Icon in my taskbar I get this pop-up window . Windows cannot find ‘C:\Users\hgmv8\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\Taskbar\Firefox.Ink’ Make sure you typed the name correctly, and then try again.

I have downloaded the latest version of Firefox but still get the error messages

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser like it normally does.

Was this a update change or some setting I accidentally changed? (or changed on me) And How do I switch it back?

I tried to to disable it by going into about:config and changing: alerts.useSystemBackend.windows.notificationserver.enabled to false.

But it didn't work. It still pops in the Windows 10 Action Center, which I don't want.

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

Even though I have the settings correct in the browser ('Open previous tabs and windows' checked under Startup in the General settings section), Firefox suddenly stopped doing this. I went to help and have tried everything suggested (for example, in this article -> https://support.mozilla.org/en-US/questions/1365225) to no avail. I generally have to have at least a dozen tabs open at a time due to the nature of my work and it is time-consuming and frustrating to have to re-open the every time.

I have tried the 'restore previous session' under the History menu but that is not an option given. So that isn't working for me either. 'Recently closed tabs' is an option but is greyed out / doesn't work.

It is possible that this is a result of a recent update as Firefox has been almost daily been asking me to update. But I do not know how to go 'back' to last version if that is the case ... or how to turn off the annoying update messages.

So what is going on?

Thank you in advance.

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a specific folder on the Bookmarks toolbar, it would display the header of the link as the "name" of it. Now, when I transfer a link to a folder on the Bookmarks toolbar, it always sets the URL of the link as the "name" of the bookmark. How do I make it so that when I drag a link to the bookmarks toolbar it saves with the header rather than the URL.

If this helps, I'm using MacOS most of the time.

I've attached an image of what it's like now. The header names are before, the urls are after.

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

I mainly bookmark pages by clicking and dragging the URL to my bookmarks sidebar as I've always found this to be more convenient. After the last two Firefox updates, this method no longer saves the page title, just the page URL.

In the attached image, the URL and resulting bookmark from dragging it to the sidebar are circled in red. The expected title is circled in orange. An example of an older (correctly titled) bookmark is circled in green. This is not a page specific issue, as it happens on every webpage.

CTRL+D as well as pressing the star icon in the navigation bar still work as expected, bookmarking pages with their correct titles.

I get this error message and then it shuts down if I don't stop it by deleting it....

“Error while installing” :Expecting value: line 1 column 1 (char 0) Fire Fox then shuts down if I don’t delete it.