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Printing Problems with Firefox

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble sho… (read more)

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble shooting, I have found that this problem seems to be confined to Firefox, as it does not happen when using other browsers, e.g. MS Edge. I have tried resetting all Firefox printer settings and the problem still happens when opening Firefox in Safe Mode.

The print job stops with the error message Paper Size Mismatch after the 1st page, and printing will not continue or even move on to the next job until the error is cancelled from the printer's control panel. This means I have to be working next to the printer and cannot print remotely.

In the printing dialogue box under Printing Preferences, the paper size shows Letter, whereas I am using A4 in the printer, and this is the mismatch causing the problem. I can change the paper size in Printing Preferences from Letter to A4, but I have to do this for every job seperately as the paper size setting always reverts to Letter. This is totally impracticable.

Regretably, I will have to stop using Firefox unless there is a solution. Can anyone help me to change the paper size setting to always default to A4, please? Thanks in anticipation.

Asked by CSH 6 days ago

Last reply by jscher2000 2 hours ago

Logins and passwords not imported in Version 81

To start off, I've never used the sync feature. Not that I think it won't work, I just haven't trusted the cloud enough yet. That being said, I know my logins and pass… (read more)

To start off, I've never used the sync feature. Not that I think it won't work, I just haven't trusted the cloud enough yet. That being said, I know my logins and passwords are stored in the "profile" in the appdata of mozilla firefox, on this local computer. To my knowledge, this information is stored in the "logins.json" file located in my default profile. Up until now, I have had no issues retrieving the information I need. However, after this morning, when Version 81 was installed, I visited a website where I needed a particular login. I normally have Firefox automatically populate this information, on this particular site. However, since that did not happen this time, I checked my "logins and passwords" page, only to find "No logins found" on the sidebar, and "No synced logins found" in the main space, with instructions on how to sync from other devices or import from other browsers. Since I have not had a login before (for Firefox), I created an account to see if I could import the information from a previous version. However, only other browsers were listed, and I can't sync from another device, as the information is stored on this machine. Creating an account has also allowed me to post here...

I have opened the logins.json file with notepad, and the logins-backup.json file, and both are full of information. Of course it's not plain text, but the information is there. I can also open these files with Firefox, however, it doesn't recognize the file as the "logins and passwords" file, it just displays the encrypted information in a different (html?) format.

Any advice on how I can import these 55+ logins and passwords without re-creating or changing each one of them? Thanks.

Asked by c.kurt 1 day ago

Last reply by cor-el 3 hours ago

web browsing

i dont know why but since the update i can t reach https://www.cdiscount.com/ anymore. it works well on, edge but not on mozilla. i disabled adblock for this website. … (read more)

i dont know why but since the update i can t reach https://www.cdiscount.com/ anymore. it works well on, edge but not on mozilla. i disabled adblock for this website.

Asked by quibito 13 hours ago

Last reply by cor-el 3 hours ago

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is.

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser… (read more)

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser in Win 10 but every time I start Firefox a message pops up saying Firefox is not my default browser. I have gone to the next screen and confirm that it is. but each time I open and close Firefox the message reappears! I have gone on internet and tried all the solutions suggested like reinstalling, going into default apps through control panel, through the CMD prompt, etc and still no fix seems to work. The message is annoying to no end as each time I start Firefox I have to click through two extra screens to start using it. I have no problem with Chrome but I prefer Firefox because certain sites don't work well with Chrome for some reason and Firefox works well but this is getting annoying switching between apps or clicking these extra keys. I noticed a lot of people are having the same issue with WIN 10. I have no problems on my Win 7 computer but I am thinking of upgrading it and of course it will come with Win 10 so I want to solve this problem if I can now. Any new "fix" since last I checked? I have tried all so far suggested online with no success. I do note it is a it is a WIN 10 and Firefox problem. Is there anyone from MS or Mozilla that can help?

Asked by frankh184 19 hours ago

Last reply by Wesley Branton 4 hours ago

Can't find Forms and Autofill section in Options

I went in to Privacy & Security but couldn't find Forms and Autofill section there. I was using en-CA version but just switch to en-US version. Can't find it in both … (read more)

I went in to Privacy & Security but couldn't find Forms and Autofill section there. I was using en-CA version but just switch to en-US version. Can't find it in both version.

Asked by celticstedfu 7 hours ago

Last reply by cor-el 6 hours ago

Error code: SEC_ERROR_REVOKED_CERTIFICATE

Some websites not supports for your browser (Error code: SEC_ERROR_REVOKED_CERTIFICATE) all browsers are supports like as Google Crome, Edge, Opera, UC Browsers, Safari e… (read more)

Some websites not supports for your browser (Error code: SEC_ERROR_REVOKED_CERTIFICATE) all browsers are supports like as Google Crome, Edge, Opera, UC Browsers, Safari etc,. But Firefox Desktop version not supporting and mobile firefox is supporting. what is problem for your side, please resolve or else update your browser.

Asked by freetimelearn 16 hours ago

Last reply by cor-el 7 hours ago

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 9 hours ago

Last reply by jscher2000 7 hours ago

Firefox delete my cookies without ask

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... ev… (read more)

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... every 2 days i close Firefox without deleting anything and then Firefox deleted some cookies (not all), can anyone help me since i can't contact directly with Mozilla.

Greetings.

Asked by Oscar 7 hours ago

Last reply by cor-el 7 hours ago

default search engine

Why am I now having Bing show up as my default search engine when opening Firefox? I don't want Bing but can't find any way to remove it. My settings are such that Yahoo … (read more)

Why am I now having Bing show up as my default search engine when opening Firefox? I don't want Bing but can't find any way to remove it. My settings are such that Yahoo should show upon opening the browser and Google is set as my default search engine. I've uninstalled, reinstalled, check settings, etc. but I still get the damn Bing showing up as my home page and search engine. Any help would be appreciated.

Asked by terrys4362 1 day ago

Last reply by FredMcD 9 hours ago

Printing shipping labels

Recently I needed to print shipping labels direct through Firefox. The 1st time was trying to print prepaid postage labels from the Royal Mail website, the 2nd time was t… (read more)

Recently I needed to print shipping labels direct through Firefox. The 1st time was trying to print prepaid postage labels from the Royal Mail website, the 2nd time was trying to print return labels through Ebay. Both times printing failed - I would get my printer screen up but I would not be able to print. If I used Chrome based browser then I could print normally. This makes me think that there may be a problem with my Firefox settings. Can anyone help please?

P.S. Currently using version 80.0.1 firefox which I believe is the latest version.

Asked by mac_corfu 2 weeks ago

Last reply by Jonathan Watt 9 hours ago

PDF not opening in Firefox, opens in other browsers

This just started 9/2020, my website has pdf documents and the url will no longer open in Firefox, but opens smoothly in Chrome and Edge. I tried Safe Mode, no joy. Windo… (read more)

This just started 9/2020, my website has pdf documents and the url will no longer open in Firefox, but opens smoothly in Chrome and Edge. I tried Safe Mode, no joy. Windows default app is Acrobat. When this started I was getting a 404, but I copied and pasted exact url in other browsers and opened smoothly. Any ideas?

Asked by darryn1 13 hours ago

Last reply by cor-el 10 hours ago

How to only auto-saved logins and passwords to websites I want?

Does anyone know how I can save logins and passwords to websites I want? I dislike the current options where if I want auto-logins, it will auto login to all websites unl… (read more)

Does anyone know how I can save logins and passwords to websites I want? I dislike the current options where if I want auto-logins, it will auto login to all websites unless I entered into the "exceptions" list. Apparently, you'll likely to forget to enter a website onto the "exceptions" list, though sooner or later, you'll have a new website you created an account with and forgot to add into the "exceptions" list.

Asked by jaymesgordon84 10 hours ago

Last reply by cor-el 10 hours ago

Won't save printer settings since update?

I finally updated firefox after months of it popping up. Now my printer settings are stuck in the last setting i used(brother printer), I can change it to my DYMO print… (read more)

I finally updated firefox after months of it popping up. Now my printer settings are stuck in the last setting i used(brother printer), I can change it to my DYMO printer, but it defaults back to the Brother printer on every new print I do. This is eating up a lot of time changing 3 settings on every print, 50 prints a day. Taking me 5x longer on each label.

How can i make firefox keep my current/last used settings. I'd rather not have to use Chrome browser.

TIA

Asked by Matty12 1 week ago

Last reply by Jonathan Watt 10 hours ago

Printing images not working since the latest update

I can't print images, such as labels from FedEx.com. The labels show on the monitor but when you try to print via Firefox, it only has a border, but it's blank where the … (read more)

I can't print images, such as labels from FedEx.com. The labels show on the monitor but when you try to print via Firefox, it only has a border, but it's blank where the image should be. It works fine in IE, Edge, Chrome or if I copy the image and paste it to word or a different browser or file, just not via Firefox. Not sure how to fix it, it used to work fine but the recent update broke the printing functionality as well as the drop down menus. Even the one here in Firefox, selecting the response for "Which topic best describes you question?" is completely unresponsive and does not work. I have to use the down arrow to select the correct response. PLEASE FIX THESE ISSUES.

Asked by itinerant.soul75 4 days ago

Last reply by Jonathan Watt 10 hours ago

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 3 months ago

Last reply by cor-el 10 hours ago

are you considering adding a pdf editing toolbar?

I think adding a pdf editing tool [like the one built into microsoft edge] to firefox would be a very nice introduction because it will make it easier to manage this type… (read more)

I think adding a pdf editing tool [like the one built into microsoft edge] to firefox would be a very nice introduction because it will make it easier to manage this type of documents without having to look for dodgy add-ons or sketchy websites, or even it will make unnecesary download specific apps to edit the file, and generally that is a paid option (i'm looking at you adobe). So please devs, if you make it possible, i´m sure the community will love this feature

Asked by antonionieblas01 20 hours ago

Last reply by FredMcD 15 hours ago

Wnen using "enter" for a new line curser sometimes run's away to bottom of page

When typing an email and using "ENTER" to form a new line. The cursor will sometimes run away to the bottom of the page. I this is not spotted or corrected, when received… (read more)

When typing an email and using "ENTER" to form a new line. The cursor will sometimes run away to the bottom of the page. I this is not spotted or corrected, when received the email appears blank, as no one will bother to scroll to the bottom to check.

Asked by ingk 19 hours ago

Last reply by FredMcD 15 hours ago