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Restore my data

Hello guys, my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i fo… (read more)

Hello guys,

my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data

thx in advance

Asked by blackghost989881 2 weeks ago

Last reply by Yash R 1 week ago

Most recent history always shows the same page

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows i… (read more)

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows is an email from 2016 that I haven’t visited for years. Any idea why this is stuck or how to fix it? (Yes, this has been happening since 2016, but I just now decided to try to fix it instead of living with the bug)

Asked by Caleb Perhne 2 weeks ago

Last reply by cor-el 2 weeks ago

New Laptop Won't Sync - All Recovery Codes Are Invalid

Just purchased a new laptop, logged into Firefox, and then tried to Sync. Page opened saying to enter recovery code that was provided during setup to continue to Firefox… (read more)

Just purchased a new laptop, logged into Firefox, and then tried to Sync. Page opened saying to enter recovery code that was provided during setup to continue to Firefox Sync. I opened up the RC file on my desktop from 11/2018, entered a recovery code. Received error - Invalid recovery code. I tried multiple recovery codes and received the same error.

What do I do if none of them work? They worked for my last two laptops which are now dead, and I don't think I've used them all; but, I have used some for each new laptop/PC/Android device that I own. Are the RC one-time-use only?!?!? What if I used them all?

I need HELP, since I use my laptop all the time - had to dig out my PC to set it up and recover/transfer some data, and find the original recovery codes. Traveling all the time and I need my Firefox Sync to work.

Asked by FACE 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox not syncing passwords

Firefox for desktop is not syncing passwords from Firefox on Android. I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from m… (read more)

Firefox for desktop is not syncing passwords from Firefox on Android.

I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from my Android to my PC. All my bookmarks, address, etc synced, but not my passwords. HELP!!! I do not use a master password.

Asked by ravendragonwing 2 weeks ago

Last reply by William Jones 2 weeks ago

Lost sinc

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do… (read more)

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

Asked by vip2017 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

my data

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &........... is not coming or is not syncing please help me thanks … (read more)

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &...........

is not coming or is not syncing  please help me 

thanks Adrian

Asked by Adrian 2 weeks ago

Last reply by Seburo 2 weeks ago

Sync problem

Hi, I recently setup a new computer and had to reset my firefox account password to login for sync. everything worked fine, that was last week. I just setup another com… (read more)

Hi, I recently setup a new computer and had to reset my firefox account password to login for sync.

everything worked fine, that was last week.

I just setup another computer and had to repeat the password reset process. I am now logged into my firefox account however it's not syncing? will there be some kind of security delay because I reset my password multiple times recently? I really need my saved logins.

any help would be appreciated, thanks

Asked by Don118 3 weeks ago

Last reply by FredMcD 3 weeks ago

Sync never working properly across devices

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They wil… (read more)

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work & it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices?

Asked by JCfreak1087 1 month ago

Last reply by FredMcD 3 weeks ago

Bookmarks lost after insalling QUANTUM :(

I have used Firefox for almost 20 years and have one or to bookmarks :) I set up the recovery key (right before) a clean install windows PC and new browser. Now it has my… (read more)

I have used Firefox for almost 20 years and have one or to bookmarks :) I set up the recovery key (right before) a clean install windows PC and new browser.

Now it has my user name and correct email but quantum is not listing my old bookmarks and history. Note I cant seem to find were i wrote down my recovery key -- So how do I

Find old BOOKMARKS IN NEW QUANTUM BROWSER AFTER LOSING MY RECOVERY KEY?

I would like to stay using mozilla but this is not acceptable to me as a user, and there are finally some pretty good browsers out there now!!!

Asked by mballen6757 3 weeks ago

Last reply by Seburo 3 weeks ago

Synchronization on other Firefox with "Key Sync"

Hello to all, I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years. I had a… (read more)

Hello to all,

I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years.

I had a 2011 mac (personal) on which I had a bunch of bookmarks and passwords saved since 2011. I had Sync enabled back then and have a Firefox Sync key (8 series of 4 numbers/letters). On another Mac (for work), much more recent, I also use Mozilla and I created an account (with my email address, the same one I probably used in 2011) as soon as I installed Mozilla.

I have the impression that in the meantime the way "Sync" works has changed (before with a key, now with a login/password).

My problem is the following : my personal Mac broke (impossible to turn it back on) and I would like to be able to recover my bookmarks by posting them on the new Mac (pro), but... I can't find anywhere where I could enter my Firefox Sync key. I can "log out of my account" or "connect another device" but nothing else. When I log out of my account, I can log back in but only an account with an email (the only thing it asks me is an email).

Would you have an idea how I can get my bookmarks back? I had a hundred of them, very well organized, for professional purposes and I really need them. How can I keep my account (with my email) and add my bookmarks saved on my Key Sync ? (if needed, I can migrate all my actual account (profesional) on Google Chrome and start again on Firefox with my Key Sync but, I can't find how..)

Thank you very much for your help and advice

Asked by estelleportassau 4 weeks ago

Last reply by FredMcD 4 weeks ago