Showing questions tagged: Show all questions

Primary email is not my account email - can't change it

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that pri… (read more)

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that primary, hoping it would then allow me to add my main email and then swap them. But it still said the main one was already associated (even though it's not shown). I only have two email addresses. I don't want the secondary one to be the primary one. But I can't add it or edit them. Clues?

Asked by janbrownell 1 month ago

Last reply by jack4075 48 minutes ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 1 week ago

Last reply by FredMcD 7 hours ago

Slow and unusable due to recent update screwing up hat was working OK

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is comple… (read more)

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is completely unusable in most cases. It crashed Thunderbird and I lost many years of data and email that is completely unretrievable. I do not want EDGE or anything to do with it, but Microsoft has made plain their intent to force it on me by making nothing work . Is there a fix without going yo Linux?

Asked by willisjcus 1 week ago

Last reply by FredMcD 3 days ago

Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 1 month ago

Last reply by fidservant 22 hours ago

Firefox 90.0 update problems

After the last update to version 90.0, I can't continue to use firefox browser. The problem is about opening google sites (youtube, gmail). Other websites seems to work n… (read more)

After the last update to version 90.0, I can't continue to use firefox browser. The problem is about opening google sites (youtube, gmail). Other websites seems to work normal, but I can't open youtube and gmail now (google.com itself works heavily). When I type url and click enter, it takes so much time to load, often not loading the site or partially load. Other browsers installed on the same system works normally with the "problematic" websites. I tried hard reload (ctrl+f5), cleaning all browser data, and uninstalling and reinstalling. None of the mentioned actions helped. Please help me to identify and solve the issue.

Asked by cahangirove 1 week ago

Last reply by jonzn4SUSE 23 hours ago

Fonts on certain sites are odd

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own. I have looked through this community and run through: Set gfx… (read more)

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own.

I have looked through this community and run through:

   Set gfx.canvas.azure.backends & gfx.content.azure.backends to direct2d1.1,skia,cairo
   Set gfx.font_rendering.cleartype_params.rendering_mode to 0
   Set gfx.downloadable_fonts.otl_validation to true
   Disabled hardware acceleration

Firefox Version is: 90.0.2 64-bit Windows 10 21H1 All drivers are up to date

Attached are screenshots from Chrome (what the website is meant to look like) & Firefox - I prefer Firefox over Chrome so I would rather not move.

Asked by kris0089 2 days ago

Last reply by cor-el 1 day ago

How do I remove FreeTestNow from my PC without buying a phony antivirus program?

Tell me how to remove FreeTestNow from my PC. Mozilla Firefox: Click the Menu button (three bars) on the right upper corner of the screen Select "Options" and clic… (read more)

Tell me how to remove FreeTestNow from my PC.

Mozilla Firefox:

   Click the Menu button (three bars) on the right upper corner of the screen
   Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
   Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
   In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

I see no """Options""" when I click the Menu button so I can't remove FreeTestNow from my PC (Catch - 22?)

So how do I get to """Options""", then scroll down to the "Permissions" section?

Thank you for your help.

David Sicks

Asked by franklin_6 2 days ago

Last reply by FredMcD 1 day ago

poshukach

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukac… (read more)

good day. two days ago I was infected by poshukach probably when downloading Opera browser or a torrente file. So, whenever I initiate firefox I am redirected to poshukach browser instead. Question is: how can I get rid of poshukach? Thanks a lot

Asked by mail1133 3 days ago

Last reply by JP 3 days ago

Google play store green install button doesn't work on firefox

When I am on a google play store app page, the green download button doesn't work. What happens: 1. Click the green button 2. The round google processing-icon appears on … (read more)

When I am on a google play store app page, the green download button doesn't work.

What happens: 1. Click the green button 2. The round google processing-icon appears on the page briefly 3. Nothing happens, page does not render a pop-up stating the app will be installed on my device

What I tried:

  • Turn off ublock: problem persits
  • Disable all add-ons: problem persits
  • A clean portable version: problem persits
  • Tried on a clean portable google chrome install: everything works (app get's installed)

Problem started 4 or 5 days ago...

I am running Firefox portable 64bit on windows 10. I can just install from the android playstore app, but I need it to work on my desktop like it has always worked.

I someone could help, I'd really appreciate this.

Thanks.

Asked by ron_r 1 week ago

Last reply by FredMcD 5 days ago

new https "trusted partner" redirect opt out

I want to opt out of the new (slower than molasses) "trusted partner redirect" Firefox gave me ONE chance for 3 seconds before closing the option window. This has resulte… (read more)

I want to opt out of the new (slower than molasses) "trusted partner redirect" Firefox gave me ONE chance for 3 seconds before closing the option window.

This has resulted in slowing down an already too slow event in Firefox. This is why users are going to chrome.

It's a great idea as an option. Not a great idea to force it on users.

Thanks for your help,

Asked by BertD FireFox 1 week ago

Last reply by jscher2000 5 days ago

Extremely high CPU usage while playing video (youtube)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebook… (read more)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebooks, so I have a strong feeling it is not a hardware/notebook related issue) Hardware:

  • CPU: i7-6500U
  • RAM: 8GB / DDR3
  • Video: Intel HD graphics
  • Memory usage never runs above 60%

OS: doesn't matter, experiencing same issue on windows 7/10 and linux.

to compare, same video 1080p/60Hz played with:

  • brave/chromium ~30..35% cpu
  • mpv playing same video directly from youtube ~ 19..25% cpu
  • Firefox - constantly freezing, youtube autmatically switching from 1080p to 720p, then to 480p, playing 480p @ 60..90% cpu usage

I have tried everything from this forum and from others - nothing helped.

And finally, last nail in a coffin - even my very old notebook Core2duo with 2GB ram playing 720p videos with brave browser without issues while firefox struggling to play 480p, constantly freezing and making notebook fan run like crazy.

Firefox is literally forcing me to use other browser.

Asked by George Eliozov 1 week ago

Last reply by jonzn4SUSE 1 week ago

Input tools opens slowly

Hello! I got this issue when i am clicking on input tools (on screen keyboard) on google search page,it opens up with a 3-5 second delay and this problem started after i … (read more)

Hello!

I got this issue when i am clicking on input tools (on screen keyboard) on google search page,it opens up with a 3-5 second delay and this problem started after i installed version Firefox 90.0.02 64 bit.

My OS is Win 10 64bit. All updates except KB5004237 are installed.

I do have a couple of add-ons like Default Bookmark Folder and uBlock Origin and i even disabled them but still the issue stands with input tools delay.

I also refreshed my Firefox but that didn't help either.

Any solutions to this issue?

Asked by pilotorder 1 week ago

Last reply by FredMcD 1 week ago

I am not able to access the website which has embedded links.

I am not able to access the website which has embedded links. when i try to clear everything and selected never remember history. After that also i could not access the … (read more)

I am not able to access the website which has embedded links.

when i try to clear everything and selected never remember history. After that also i could not access the trusted website. could you please explain what can i do for the below error ?

this is the error i am getting, Firefox Can’t Open This Page

To protect your security, login.microsoftonline.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

Asked by keerthihana7 2 weeks ago

Last reply by cor-el 1 week ago

Google services not working sometimes

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gm… (read more)

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gmail I get " has experienced a network protocol violation that cannot be repaired". When I use other browser I can access to that services with no problem. I am in linux, and I have tried disabling all the add-ons, starting in "safe-mode" and rebooting my computer. At the beginning everything works fine, but after some time starts failing. I have tried with different Firefox versions, and the problems persists.

Asked by inaki6martinez 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

RecordSeek Secure return of Free use, Please.

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. Fa… (read more)

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. FamilySearch and ancestry.com https://familysearch.org/partneraccess

Asked by James E Ford 2 weeks ago

Last reply by FredMcD 1 week ago