Showing questions tagged: Show all questions

Can't get on Facebook with Firefox

For the past few days Firefox will not let be get on Facebook. It's not a Facebook problem as I can use it on my phone, or with Chrome, just not with Firefox which is my… (read more)

For the past few days Firefox will not let be get on Facebook. It's not a Facebook problem as I can use it on my phone, or with Chrome, just not with Firefox which is my usual browser.

I don't really want to change my browser but I'll have to if the answer is something technical - I've never been technical but now I'm 73 it's too late to learn new stuff, I just want it to work like it always has!

Asked by bikergran29 19 hours ago

Last reply by Greg 1 hour ago

When using Outlook.live.com, I can't open pdf files or word files. I get an OWA Error 500

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error. I share my machine … (read more)

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error.

I share my machine with my wife and if I go into her account, use the same version of FireFox and the same Outlook.live.com for email and try to open the same attachments for the same emails, I DO NOT get the same errors. Any help would be appreciated. Thanks

Asked by Len Belanger 10 hours ago

Last reply by Greg 10 hours ago

Enabling Javascript on Firefox 27

With the new Gmail update, Firefox 27.0.1 no longer allows me to sign into my account, as it says my browser does not support Javascript. Is there any method or add-on I … (read more)

With the new Gmail update, Firefox 27.0.1 no longer allows me to sign into my account, as it says my browser does not support Javascript. Is there any method or add-on I can use to enable Javascript on my old Firefox version? I tried using about:config, but I forgot my password and cannot log in.

Asked by rahimmzaman2 4 hours ago

Last reply by James 1 hour ago

Firefox back button

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does most… (read more)

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does mostly return back but never on a single click or one double click. Any ideas?

Asked by john.rovcom 8 hours ago

Last reply by FredMcD 1 hour ago

About cookies.

How to activate my cookies ! Thanks in advance for your help Eric Landry xxxx.xxxxxxx@xxxxxxxxx.xx (email address phone number removed by moderator; please do not post p… (read more)

How to activate my cookies ! Thanks in advance for your help

Eric Landry xxxx.xxxxxxx@xxxxxxxxx.xx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by Eric Landry 6 hours ago

Last reply by FredMcD 1 hour ago

Downloads crash

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that did… (read more)

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that didn't do anything. I also tried safe mode to see if it was any my add-ons. All to keep failing my files. It only happens with Firefox.

Asked by Jacob 5 days ago

Last reply by FredMcD 1 hour ago

Have a page that won't load images- even in safe mode

There is a GM support forum that won't load images, they just show a blank area with a spinning circle. Works fine with Microsoft edge. I started Firefox in safe mode a… (read more)

There is a GM support forum that won't load images, they just show a blank area with a spinning circle. Works fine with Microsoft edge. I started Firefox in safe mode and still just get spinning circles instead of an image. The forum site is still usable, but have noticed same issue on other site, but don't remember the url.

This is the URL that doesn't work https://www.gm-trucks.com/forums/

On windows 10 pro 64 bit, Firefox 81.0.2

Asked by Jer 3 hours ago

Last reply by FredMcD 1 hour ago

Firefox version 82.0 was loading slow so i refreshed it Now RESTORE PREVIOUS SESSION is ghosted out Can i restore my last session before the refresh another way?

Firefox version 82.0 was loading slow so i refreshed it Now RESTORE PREVIOUS SESSION is ghosted out Can i restore my last session before the refresh another way? I had s… (read more)

Firefox version 82.0 was loading slow so i refreshed it Now RESTORE PREVIOUS SESSION is ghosted out Can i restore my last session before the refresh another way? I had some tabs with urls and info it took me a while to find. I hope there is a way..

Asked by sunkissed64 3 hours ago

Last reply by FredMcD 1 hour ago

firefox keeps getteing a popup yellow bar with the message "A web page page is slowing down your browser"

Today my wife's laptop running Windows 10 received a system message that the Windows 10 program was expiring. It asked for permission to install a new update. I allowed… (read more)

Today my wife's laptop running Windows 10 received a system message that the Windows 10 program was expiring. It asked for permission to install a new update. I allowed the update and everything seemed fine. Now, all day long while running Firefox, she keeps getting a popup yellow bar with the message "Another page is slowing down your computer". She chooses the "continue" option and within half-hour the yellow bar returns. This message continues to come up even though one tab is open!

Now the same problem is appearing on her desktop machine running firefox on Windows 10 with no update of her system. What's going on?

Asked by revphil 3 hours ago

Last reply by FredMcD 1 hour ago

Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 1 day ago

Last reply by FredMcD 2 hours ago

I get Secure Connection Failed or The connection was reset when I click on google ads

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservi… (read more)

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservices.com."

On my tablet I get the error: "The connection was reset"

I cannot visit any website that are ads in the search result. Please let me know how I can fix this issue.

Asked by sophal.lee 1 day ago

Last reply by Greg 3 hours ago

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 14 hours ago

Last reply by Travis 7 hours ago

Limited Knowledge

Greetings Firefox Community, I work from home as a warranty administrator for Mazda, Honda, Toyota and Volkswagen. They all seem to use either IE11 or Chrome as their on… (read more)

Greetings Firefox Community,

I work from home as a warranty administrator for Mazda, Honda, Toyota and Volkswagen. They all seem to use either IE11 or Chrome as their online platform. When I use Firefox I can access all of the log in screens, however when I need to go to different pages Firefox does not allow me to go any further. I have no idea how to change the compatibility settings in Firefox. In IE11 I simply go to tools and then Comparability Settings and enter the page I need to access. In Chrome I can cross platform with no problem. I would rather stay with Firefox. Any suggestions will help.

Kind regards Gerry

Asked by Gerry Gauthier 8 hours ago

Last reply by FredMcD 7 hours ago

Firefox 82 with no connections establishes a connection

While using Firefox 82 with no open browser or tabs Firefox en-US sha256:5b651f2fa3c2d267c23184d29b6e6237af290575168e416ecef23128d94e8d5b establishes a connection to the … (read more)

While using Firefox 82 with no open browser or tabs Firefox en-US sha256:5b651f2fa3c2d267c23184d29b6e6237af290575168e416ecef23128d94e8d5b establishes a connection to the following

->ec2-35-167-145-222.us-west-2.compute.amazonaws.com:https (ESTABLISHED) ->104.16.249.249:https (ESTABLISHED)

Asked by Mace2 10 hours ago

Last reply by jscher2000 8 hours ago

"Sorry, We're having trouble getting your pages back" upon initial FF launch

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure… (read more)

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure I Quit FF before shutdown. (No FF tasks in Task manager) Neither of these worked for me. Running the current version of Windows 10.

Asked by kn3tnm 9 hours ago

Last reply by cor-el 8 hours ago

Crashing after Windows 10 version 2004 update

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randoml… (read more)

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randomly crashing into desktop. It happens about 6-7 times in a hour! 95% of the time even crash report doesn't show up so I can't send my crash report to firefox. I have updated Firefox, downgraded it, disabled all add-ons I have tried that "media.wmf.vp9.enabled" trick and it doesn't work

What to do? I like firefox and I dont want to use Edge or Chrome. Is reinstalling Windows my only option?

Please help

Asked by mail741 3 days ago

Last reply by FredMcD 8 hours ago