Back up passwords and logins

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644 I could not work it out and suspect the instructions refer to a ve… (read more)

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644

I could not work it out and suspect the instructions refer to a version of Firefox I'm not using. My version is 68.12.0esr.

Thanks

Asked by steve_morrisby 3 hours ago

Last reply by steve_morrisby 3 minutes ago

Can't get rid of google.com as startup page

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons. Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In a… (read more)

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons.

Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In about:config my browser.startup.homepage says www.duckduckgo.

Have also changed browser.startup.homepage_override.buildID to www.duckduckgo.com and browser.startup.homepage_override.mstone to www.duckduckgo.com

But STILL, every time I start Firefox, I'm taken to google.com. Please cn someone tell me how to stop google coming up when I start Firefox.

Thanks, Ivan

Asked by ivanwonbtanner 1 hour ago

Last reply by ivanwonbtanner 27 minutes ago

Why did all my passport disappear???

I updated to version 102 and found that all my passwords/logins have disappeared with that. I'm always connected with my account which is active on various devices. … (read more)

I updated to version 102 and found that all my passwords/logins have disappeared with that. I'm always connected with my account which is active on various devices.

Asked by azfrankie 28 minutes ago

Last reply by azfrankie 27 minutes ago

Facebook does not load, but if I reload the page it opens?

I use a desktop link for Face book, "https://www.facebook.com/?sk=h_chr". Tab opens but and I can see on the Status that it is accessing some things. Status line goes bla… (read more)

I use a desktop link for Face book, "https://www.facebook.com/?sk=h_chr".

Tab opens but and I can see on the Status that it is accessing some things. Status line goes blank and stops displaying status. Page remains blank.

If I RELOAD the page at that time, it opens?

I've tried a lot of things and it doesn't seem to help:

  • Clear Cache
  • 'Safe mode'
  • Update FF
  • Etc.

Oddly enough, after it does open, and I close FF, if I re-open FF in a reasonable time, it does load the first time.

It doesn't only happen at FF though. Another site has a similar problem. TP-Link site (I have access to a special one that doesn't open at all until I access the Public one).

All this seemed to happen I recall when I had a Lock-up of my PC. So I suspect a corrupted file. Other MS browser works fine though? Suspect some corrupted Profile file maybe?

Suggestions?

Troubleshooting data:


Application Basics


Name: Firefox Version: 102.0 Build ID: 20220623063721 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0 OS: Windows_NT 10.0 22000 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.6 GB Disk Space Available: 224 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 102.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features


bug-1766468-rollout-win32k-rollout-release-100-101: active

Remote Processes


Type: Isolated Web Content Count: 3

Type: Extension Count: 1

Type: Privileged About Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: AdBlock — best ad blocker Type: extension Version: 5.0.2 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: Capital One Shopping: Online Coupon Tool Type: extension Version: 0.1.1061 Enabled: true ID: {aff8af88-06a9-4eee-b383-3af08c47b8c8}

Name: Close Tab Button Type: extension Version: 1.0.0 Enabled: true ID: closeTab@fmarin.com

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Logitech SetPoint Type: extension Version: 6.60.90 Enabled: true ID: {84380428-8c9d-4bdf-913d-b2c34d6562d9}

Name: New Tab from Location Bar Type: extension Version: 3.1.1 Enabled: true ID: newtabfromlocationbar@piro.sakura.ne.jp

Name: Open in Microsoft Edge Type: extension Version: 1.1 Enabled: true ID: {e16b42d8-e519-43c9-af41-e5e429163d02}

Name: RoboForm Password Manager Type: extension Version: 9.3.4.1 Enabled: true ID: rf-firefox@siber.com

Name: Slickdeals: Automatic Coupons and Deals Type: extension Version: 0.0.2.88 Enabled: true ID: firefox.extension@slickdeals.net

Name: Tab Colors Type: extension Version: 2.6 Enabled: true ID: {793f2339-edca-493e-b318-c9ade6283d3c}

Name: Theme Font & Size Changer Type: extension Version: 62.0 Enabled: true ID: {f69e22c7-bc50-414a-9269-0f5c344cd94c}

Name: TinEye Reverse Image Search Type: extension Version: 1.5.2 Enabled: true ID: tineye@ideeinc.com

Name: uBlock Origin Type: extension Version: 1.43.0 Enabled: true ID: uBlock0@raymondhill.net

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: WOT Website Security & Browsing Protection Type: extension Version: 20220323.0wot Enabled: true ID: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}

Name: Feedbro Type: extension Version: 4.12.7 Enabled: false ID: {a9c2ad37-e940-4892-8dce-cd73c6cbbc0c}

Name: Fraudscore Type: extension Version: 0.3.69 Enabled: false ID: fraudsco@re.net

Name: Ghostery – Privacy Ad Blocker Type: extension Version: 8.7.4 Enabled: false ID: firefox@ghostery.com

Name: IP Address and Domain Information Type: extension Version: 4.0.6.0 Enabled: false ID: jid0-jJRRRBMgoShUhb07IvnxTBAl29w@jetpack

Name: Malwarebytes Browser Guard Type: extension Version: 2.4.4 Enabled: false ID: {242af0bb-db11-4734-b7a0-61cb8a9b20fb}

Name: ReviewMeta.com Review Analyzer Type: extension Version: 2.5 Enabled: false ID: FirefoxExtension@ReviewMeta.com

Name: Search by Image Type: extension Version: 5.0.0 Enabled: false ID: {2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c}

Security Software


Type: McAfee VirusScan

Type:

Type: McAfee Firewall

Graphics


Features Compositing: WebRender (Software) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2060 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1659) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2060 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1659) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Target Frame Rate: 60 DirectWrite: true (10.0.22000.258) GPU #1 Active: Yes Description: NVIDIA GeForce RTX 2060 Vendor ID: 0x10de Device ID: 0x1f08 Driver Version: 31.0.15.1659 Driver Date: 6-23-2022 Drivers: C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_8f612ea49f65cbbe\nvldumd.dll Subsys ID: 37591028 RAM: 6144 GPU #2 Active: No Description: Intel(R) UHD Graphics 750 Vendor ID: 0x8086 Device ID: 0x4c8a Driver Version: 30.0.101.1340 Driver Date: 2-3-2022 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 0000000c RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 3840x2160@60Hz scales:1.000000|1.500000 DisplayCount: 1 HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0 GPUProcessPid: 28036 ClearType Parameters: Gamma: 2.2 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 400 Decision Log HW_COMPOSITING: available by default disabled by user: Disabled by layers.acceleration.disabled=true D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: available by default WEBRENDER: available by default unavailable-no-hw-compositing by runtime: Hardware compositing is disabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT: available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 46.75ms (3.06) Output Devices Name: Group Headphones (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 DELL S3221QS (NVIDIA High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_10283759&REV_1001\5&1c03a1aa&0&0001 Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 Input Devices Name: Group Microphone (USB Microphone): USB\VID_0BDA&PID_58B0&MI_02\7&35f82953&0&0002 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001 Jack Mic (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001

Enumerate database

Environment Variables


MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\xxxxxxx\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_RESTART_ARG_1: -osint MOZ_CRASHREPORTER_RESTART_ARG_2: -url MOZ_CRASHREPORTER_RESTART_ARG_3: https://www.facebook.com/?sk=h_chr MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): true CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: standard browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220623063721 browser.startup.homepage_override.buildID: 20220623063721 browser.startup.homepage_override.mstone: 102.0 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.showSearchSuggestionsFirst: false browser.urlbar.tipShownCount.searchTip_onboard: 4 doh-rollout.balrog-migration-done: true doh-rollout.disable-heuristics: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIDisabled doh-rollout.home-region: US doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.disable_open_during_load: false dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 102.0 idle.lastDailyNotification: 1656768721 layers.acceleration.disabled: true media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655472569 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220623063721 media.gmp-manager.lastCheck: 1656783009 media.gmp-manager.lastEmptyCheck: 1656783009 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1655472570 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.enabled: false network.prefetch-next: false network.trr.mode: 5 network.trr.uri: https://mozilla.cloudflare-dns.com/dns-query places.database.lastMaintenance: 1656277861 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1656768721410 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.enterprise_roots.enabled: true security.remote_settings.crlite_filters.checked: 1656615881 security.remote_settings.intermediates.checked: 1656615881 security.sandbox.content.tempDirSuffix: {ba2b3f01-a100-492e-84d7-9bd4f63abdc4} security.sandbox.content.win32k-experiment.startupEnrollmentStatus: 2 services.sync.declinedEngines: services.sync.engine.addresses.available: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1656799970 services.sync.lastSync: Sat Jul 02 2022 19:36:15 GMT-0400 (Eastern Daylight Time) signon.rememberSignons: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1655569548 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences


fission.autostart.session: true

Places Database


Accessibility


Activated: true Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: UNKNOWN|C:\Program Files (x86)\Siber Systems\AI RoboForm\rf-chrome-nm-host.exe

Library Versions


NSPR Expected minimum version: 4.34 Version in use: 4.34

NSS Expected minimum version: 3.79 Version in use: 3.79

NSSSMIME Expected minimum version: 3.79 Version in use: 3.79

NSSSSL Expected minimum version: 3.79 Version in use: 3.79

NSSUTIL Expected minimum version: 3.79 Version in use: 3.79

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- user in Treatment Group

Startup Cache


Disk Cache Path: C:\Users\xxxxxxx\AppData\Local\Mozilla\Firefox\Profiles\ju549mf1.default-1655471981303\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


print_printer: HP ENVY Photo 7800 series PCL-3 (Network) print.more-settings.open: true print.printer_HP_ENVY_Photo_7800_series_PCL-3_(Network).print_duplex: 0

Asked by irvspa 56 minutes ago

Firefox Developer Edition wont open Discord hyperlinks

Discord hyperlinks will no longer open when Firefox Developer Edition is selected as my default browser. They open fine in both Firefox, Microsoft Edge, and Google Chrome… (read more)

Discord hyperlinks will no longer open when Firefox Developer Edition is selected as my default browser. They open fine in both Firefox, Microsoft Edge, and Google Chrome when selected as Windows 11's default browser. When selecting my default browser it would show 2 instances of Firefox Dev but after uninstalling then reinstalling it there is only one instance in the default app list. I'm not really sure where to go from here. Maybe this is an issue with the latest version of Dev Edition or is this an issue with my Windows?

Thanks

Asked by yohaun 3 days ago

Last reply by yohaun 2 hours ago

"Delete cookies and site data when firefox is closed" setting not remembered

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profil… (read more)

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profile, and the same thing happens with that. This started I think once I updated to version 102.0 64bit recently, and seems to have broken Twitter login - each time I have to go to settings, and clear history - after doing some experiments as to what bit of History needed clearing, it was the setting "offline site data" that was the critical one. Why won't Firefox, even in a brand new profile with no addons, REMEMBER that I have ticked ""Delete cookies and site data when firefox is closed" setting not remembered"? Firefox desktop, 102.0 64 bit, Windows 7. Thank you.

Asked by Robert 4 hours ago

Last reply by Robert 3 hours ago

Remember Download lastDir (real file system directory)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked. But lastDir is not a real direc… (read more)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked.

But lastDir is not a real directory I can navigate, such as /run/user/1000/doc/3dcccd48

This causes the user needs to navigate sometimes very long system directory tree for each successive file download.

In about:config I set:

 browser.download.lastDir 
 browser.download.lastDir.savePerSite	false	
 browser.open.lastDir

But every time these are obfuscated to something like: /run/user/1000/doc/3dcccd48

This introduces about 10 user interactions with mouse/keyboard for each file I download in succession.

How do I get FF to stop obfuscating real system directories for "lastDir"

Really really appreciate the help :)

Asked by tribhuvanji 3 hours ago

Not getting push notifications

Hello, The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications. Using this test site: h… (read more)

Hello,

The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications.

Using this test site: https://www.bennish.net/web-notifications.html - the logs goes as follows: Notification #1 queued for display Notification #1 closed

What I've tried: troubleshooting mode, reinstalling firefox, using a completely fresh&clean installation, and even reinstalling windows. Even after reinstalling windows and immediately installing firefox, the problem persists. However, it doesn't happen on another machine I've tested on, everything works perfectly there.

What could possibly be the problem? Please help!

Asked by skraelos 7 hours ago

Last reply by skraelos 5 hours ago

Browser not opening

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipcon… (read more)

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipconfig" I dont know what to do is it possible it can be resolved?

Asked by aherrera3206 7 hours ago

Firefox and push notifications

So, I've migrated from Chrome to Firefox, and it's great, but I have a couple of issues now. One of them is with web push notifications from Google. First, I had an issue… (read more)

So, I've migrated from Chrome to Firefox, and it's great, but I have a couple of issues now. One of them is with web push notifications from Google. First, I had an issue with notifications not showing up at all (or maybe they do show up, but the timeout is short and I miss them), but I've solved that with this in about:config set to tru:

dom.webnotifications.requireinteraction.enabled

Now, notifications do stay on until I click them, but when I click them, all they do is close, disappear. And I'm talking only about YouTube notifications, when I get them from other websites, they work fine, I click on them and the proper link opens.

Any ideas how to solve this?

Asked by Marjan Bažalac 14 hours ago

Last reply by Marjan Bažalac 7 hours ago

Firefox developer locked out because of 2-factor authentication

Two days ago I tried to log into my account at addons.mozilla.org, but the page would not take the codes from my Google authenticator, or any of the saved recovery codes.… (read more)

Two days ago I tried to log into my account at addons.mozilla.org, but the page would not take the codes from my Google authenticator, or any of the saved recovery codes. I was able to change the password via email reset, but no way getting in to disable the 2-factor thing. I can't even seek support from that account, and this is why I'm using a different account to post here.

I want to add that this behavior started suddenly without my having changed anything on my account. The support page that instructs users to reset the clock on Google Authenticator is incorrect, too, since this app does not provide that function (maybe it did in the past, I guess).

Bottom line: I'm stuck and my addons are not getting updated. I'm sure Mozilla wants me to update them, but they have to provide a way for me to log in. Regrettably, it seems to be impossible to talk to a person.

Any help will be appreciated. The account with the problems is fruiz500@gmail.com Thanks!

Asked by fruizg 7 hours ago

Webpage Background and letter change

How do I change the background for all webpages to black with letters displayed as white. I have a vision problem which inhibits my ability to view letters on a white ba… (read more)

How do I change the background for all webpages to black with letters displayed as white. I have a vision problem which inhibits my ability to view letters on a white background.

Asked by spyman1 8 hours ago

Gmail will not load july-2022

I have read all of the other threads about why Gmail will not work in Firefox and I have tried the solutions (although I could not find where to adjust SSL settings in fi… (read more)

I have read all of the other threads about why Gmail will not work in Firefox and I have tried the solutions (although I could not find where to adjust SSL settings in firefox and the link does not take me to the original thread)

I just reinstalled my windows OS and firefox because of other issues. But this means both are in the default state. When I try to load Gmail in firefox it just clocks or does nothing. When I do the same in Microsoft's browser it loads up fine. I have security set to "Standard" I removed HTTPS only mode just in case that was this issue. I have the latest Windows 10 OS and the latest to date Firefox (102.0)

All other sites seem to load fine.

Asked by retouch 9 hours ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 10 hours ago

Missing Bookmarks

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are … (read more)

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Asked by Wayn58 11 hours ago

Language

I had Firefox in German. With your today-update you changed to English without my o.k. Give me my German language back, perhaps cancel the today-update. I think, than com… (read more)

I had Firefox in German. With your today-update you changed to English without my o.k. Give me my German language back, perhaps cancel the today-update. I think, than comes my German back.

Asked by doctorimmesberge 11 hours ago

Last reply by doctorimmesberge 11 hours ago

Cannot remove US dictionary

I have installed two dictionaries, "English (United Kingdom)", and "French". However, when I go to check a spelling, (right click/Languages over the suspect word), I am… (read more)

I have installed two dictionaries, "English (United Kingdom)", and "French". However, when I go to check a spelling, (right click/Languages over the suspect word), I am offered a third dictionary choice, "English (United States), which I do not want. I have removed the US dictionary and even the language pack but the menu item persists. I can find no way to get rid of it.

Please advise

Asked by nikkkko 1 day ago

Last reply by nikkkko 11 hours ago

Library jumpes to the top of Bookmark list when expanding any folder

Hi, so for 2 versions now (since 101.0.1, while 101.0 was still ok) everytime when I'm in the Library/Bookmark Manager and expand any folder on the left, in the main wind… (read more)

Hi,

so for 2 versions now (since 101.0.1, while 101.0 was still ok) everytime when I'm in the Library/Bookmark Manager and expand any folder on the left, in the main window with the bookmarks, it jumps to the very top.

That is especionally annoying when you've selected some bookmarks to sort into folders which you first need to expand.

Why was that change? That behaviour wasn't there in earlier versions; and also makes no sense.

Asked by LeSeigneur 12 hours ago

session is not restored

When I close the browser, a pop-up window appears that the tabs will now be closed. When you open the browser again, the last tabs are not restored despite the fact that … (read more)

When I close the browser, a pop-up window appears that the tabs will now be closed. When you open the browser again, the last tabs are not restored despite the fact that the flag is set in the settings to open previous tabs and windows

Asked by erizito 13 hours ago