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  • Solved

"New" Firefox Search Result Hijacker

Hi, I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system. I … (read more)

Hi,

I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system.

I removed most of the unwanted Software but one problem remained: A search result hijacker was part of the package. It replaces the top 4 results with some cryptic redirect links that are luckily displayed in a different font, otherwise I wouldn't have noticed at all.

I tracked the issue down to a addon in Firefox (see attached screenshot) that I cannot remove, no matter what I try.

What I tried to remove it: - I tried to remove the addon via about:config - I tried to run Firefox in safe mode and uninstall it - I tried to factory reset Firefox - I Installed Avira and made a system scan - I installed MalwareBytes and made a system scan - I check all the extension folders for addons that I do not know but can't find anything - I checked my whole system for any xpi-files but couldn't find any.

I am out of ideas. I can disable the addon but thats about it. After a while Firefox will shut itself down and the next time I start it, the addon is on again. When I resinstall FIrefox, the same thing happens. The addon is always back.

When I inspect the element it loads some invisible icon file that is supposedly located in "src="jar:file:///C:/Windows/Installer/%7BB28AF4A4-C997-4A5B-A111-FD1E65138A8D%7D/%7B02E337C0-4D70-452D-AA64-92D0A8C5D953%7D.xpi!/icon48.png"", if that helps. But the location doesn't exist on my system.

Can anyone here help me? I alread sent a problem report via the official tool.

Sincerely Florian

Asked by flau 2 weeks ago

Answered by flau 2 weeks ago

  • Solved

Fox News Reader Comments Section

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make t… (read more)

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make them unreadable. Not the end of the world but a little bothersome. When I use Microsoft Edge or Explorer this problem does not occur so it must be the Firefox browser. I am running the most recent #83 Firefox browser. Thanks for any help.

Asked by procket52 6 hours ago

Answered by FredMcD 4 hours ago

  • Solved

Tabs won't close, suddenly links open a new window instead of a new tab.

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to al… (read more)

Suddenly tabs won't close & hitting "Command" & a link opens a new window instead of a new tab. Anyone know how to make tabs close & also how to revert to allowing "command" + clicking a link to open in a new tab & not a new window? I've tried shift + re-opening Firefox & I tried 'safe mode' & it's still happening.

Asked by gah1114 4 hours ago

Answered by gah1114 3 hours ago

  • Solved

Yahoo hijacked my searches

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest a… (read more)

Yahoo has hijacked my searches from my Bing homepage and also from my Google tab in menu bar - I need to get rid of it as I find it select items that are of no interest and ignores what I have requested as my search.

Asked by roger.rostock 3 days ago

Answered by cor-el 2 days ago

  • Solved

Why is Firefox preventing me from opening links by closing it down?

Hello, I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language b… (read more)

Hello,

I have been having weird problems with my Firefox since I tried getting back to using it. I have reset everything before using it again. I changed the language back to English but the hamburger icon list is in Japanese. A minor issue but I can manage.

But this one is really annoying. I click on a link and it closes it down for me in 1 second. Here's a short clip of what I'm referring to.

https://streamable.com/hd9879

Please help me solve my problem. I just want to download files from my email.

Asked by jjtconstantino 1 day ago

Answered by cor-el 1 day ago

  • Locked

How to PRESERVE history (NOT delete history)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1315573. Please follow up there, thanks.] Hi - I want to PRESERVE my history. I do not want to DELE… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1315573. Please follow up there, thanks.]


Hi - I want to PRESERVE my history. I do not want to DELETE my history. I got an answer from 'FredMcD' and implemented it, and it made things worse! I was seeing "today" and "yesterday" and sometimnes "7 days". After his "fix" it was ALL missing. I didnt even have yesterday's browsing history! Please HELP. Thanks. Peter

Asked by pete47 14 hours ago

  • Solved

Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Why does my entire Firefox browser crash when I go to Infowars website?

I can browse the entirety of the internet but for the last week as soon as I click enter for the Infowars website the browser immediately crashes. Why is this happening… (read more)

I can browse the entirety of the internet but for the last week as soon as I click enter for the Infowars website the browser immediately crashes. Why is this happening why am I being blocked from accessing this page?

Asked by Yizee24 1 day ago

Answered by Yizee24 1 day ago

  • Solved

Sorting bookmarks on an Apple doesn't work (?)

Hi: I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl ke… (read more)

Hi:

I located the following instructions for sorting bookmarks: "Click Bookmarks and then click the Show All Bookmarks bar at the bottom. Right-clickHold down the Ctrl key while you click on the folder you want to sort, then select Sort By Name. The bookmarks in that folder will be sorted alphabetically.".

I followed them, got to sort but nothing happened regardless how many times I tried. Is this supposed to work on an Apple?

Thanks.

Asked by Sue 23 hours ago

Answered by FredMcD 21 hours ago

  • Solved

YouTube Not Working Correctly

I started having problems with YouTube recently and I think it is a Firefox issue. I am running version 82.0.3 (64-bit) and when I log into YouTube, the Home page is not … (read more)

I started having problems with YouTube recently and I think it is a Firefox issue.

I am running version 82.0.3 (64-bit) and when I log into YouTube, the Home page is not displaying all the content.

I have attached severl screenshots and you can see the problem as follows:

Image Sign In 1 shows the YouTube home page before signing in. Image Sign In 2 shows the YouTube home page after I have signed in using my Google account and you can see at the top right of the screen that my Google Account avatar (Darth) is showing. However, a lot of the content, e.g. Watch Later, Classics and My Subscriptions which are user related are all missing and if you compare this image to Image Sign In Chrome you can see that Chrome is showing everything and works correctly.

I tried this on Edge as well and it works all okay, the same as Chrome, so that is why I think there is an issue with Firefox.

Also, on the left side in the middle in Image Sign In 1 and Image Sign In 2 you can see a blue Sign In box with the words "Sign in to like videos, comment and subscribe." If you select this option you get an error which is in Image YouTube Sign In Error so I don't know if this is related to my problem but I thought it may help highlight what the problem is.

Any confirmation that it's a Firefox issue or any solutions to what is causing it would be appreciated.

Thanks.

Asked by Hawkeye 2 weeks ago

Answered by Hawkeye 19 hours ago

  • Solved

I can't print "selections only" on my Linux Mint 20. what can I do?

I asked the same question on my Linux Mint Forum page, but still struggling with solution. I cannot print selected text only, there is no option for that. Kernel: 5.4.0-… (read more)

I asked the same question on my Linux Mint Forum page, but still struggling with solution.

I cannot print selected text only, there is no option for that.

Kernel: 5.4.0-53-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 wm: muffin dm: LightDM Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal

Asked by Sergei Aleinikov 1 week ago

Answered by Sergei Aleinikov 20 hours ago

  • Solved

Cannot login Amazon with Firefox

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks. File not found Firefo… (read more)

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks.

File not found

Firefox can’t find the file at moz-extension://1119a7fa-a36f-3a4d-869a-ae79f68cb468/www.amazon.com//ref=as_sl_pc_tf_lc?&tag=alysion-20&camp=216797&creative=493901&linkCode=ur1&adid=0RP9SD4SM6SCX750MNZD&&ref-refURL=http://fotosaics.com/.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Asked by Sue 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Firefox not showing webpage correctly

Hey guys, Has anybody seen this? As of the last few days, Firefox is starting to show jobs at Glassdoor like the image sent here, as per Glassdoor I have cleared the cach… (read more)

Hey guys,

Has anybody seen this?

As of the last few days, Firefox is starting to show jobs at Glassdoor like the image sent here, as per Glassdoor I have cleared the cache and cookies, but it still shows it like this, they also suggested to use another browser, which I did and they don't show it the same way, I don't know if this is a bug in Firefox or a problem in Glassdoor's code, but it's pretty annoying.

Thanks,

Asked by jfha73 2 days ago

Answered by jfha73 1 day ago

  • Solved

WebUntis doesn't work in Firefox

When I log in to WebUntis and then try to open my school timetable, I keep getting error messages from the website. I don't have this problem with Chromium browsers. WebU… (read more)

When I log in to WebUntis and then try to open my school timetable, I keep getting error messages from the website. I don't have this problem with Chromium browsers. WebUntis has always worked in Firefox in the past.

Asked by Martijn 5 days ago

Answered by Martijn 1 day ago

  • Solved

Language is missing the right click menu in Outlook

I'm running Firefox 83.0 on Windows 10. In Outlook (Office 365) if I right click in a text field, wanting to switch the language for proofing the text, there is no Langua… (read more)

I'm running Firefox 83.0 on Windows 10. In Outlook (Office 365) if I right click in a text field, wanting to switch the language for proofing the text, there is no Language item on the menu (see image). I have the English and French dictionaries and language packs installed. It shows up in other applications (e.g. this website), but not in Outlook. This used to work...

Asked by sleblanc3 2 days ago

Answered by cor-el 1 day ago

  • Solved

address/location bar search

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article sa… (read more)

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article says the same and does not address my problem. How can I disable search in address bar and access about.config?

Asked by Don 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Mode lecture

Par défaut, dans about:config, reader.parse-on-load.enabled est sur "false". Si je le mets sur "true", il revient sur false après redémarrage de Firefox. Comment faire po… (read more)

Par défaut, dans about:config, reader.parse-on-load.enabled est sur "false". Si je le mets sur "true", il revient sur false après redémarrage de Firefox. Comment faire pour qu'il reste sur "true" ? Merci

Asked by babut.michel 2 days ago

Answered by cor-el 2 days ago