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Can't view video on Firefox after latest Firefox update. Help appreciated.

Can't view videos on Firefox, just a blank square where video would play. Since the latest Firefox update, but often happens after a Firefox update. Can play and view wit… (read more)

Can't view videos on Firefox, just a blank square where video would play. Since the latest Firefox update, but often happens after a Firefox update. Can play and view with other browsers. Help appreciated.

Asked by voltairine 29 seconds ago

Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 5 hours ago

Last reply by FredMcD 32 minutes ago

secure conex fail

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed An error occurred during a connection to secure.capecodfive.com… (read more)

message received this evening. however, signed in without problem earlier today: "Secure Connection Failed

An error occurred during a connection to secure.capecodfive.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

have previewed help topics particular to this problem, but not finding exact phrase. this is my online banking account. i use it regularly and often. i wanted to transfer funds. i have contacted the bank customer service, advised to clear cache and cookies, but no luck. FF autoupdates, Win7 not applying updates, prefer not using Win10.

i am over the hill and picking up speed, but need hand-holding at this point. moz help has helped before with good results. thanks for the life-preserver! elise bowen, cape cod

Asked by notanotherhero 5 days ago

Last reply by notanotherhero 38 minutes ago

garbled text display towards end of long page

Hi! For quite some time I run Firefox in KDE over wayland using Gentoo package. Recently I enabled webrender to fix bad flickering while loading sites, and while that wor… (read more)

Hi!

For quite some time I run Firefox in KDE over wayland using Gentoo package. Recently I enabled webrender to fix bad flickering while loading sites, and while that worked I now see garbled text display towards the end of longer web pages. I do not remember which Firefox version it was when I switched on webrender, but the issue persists through a few recent Firefox upgrades till my current 81.0.2 (this is Gentoo linux build)

Attached screenshot is of the bottom of this page https://cdn.kernel.org/pub/linux/kernel/v5.x/ChangeLog-5.8.15 While top of page is always good looking, garbled text starts somewhere towards the end of page.

I'm not sure if this is a new issue or the same one as in bug 1667534.

Is there any easy option to fix this, or this should be filed as new bug?

Asked by igor.v.kovalenko 2 days ago

Last reply by igor.v.kovalenko 1 hour ago

Attachments

About four or five days ago my computer will not let me use Firefox to send attachments. Instead, the only way I can send attachments now is via "Microsoft office client … (read more)

About four or five days ago my computer will not let me use Firefox to send attachments. Instead, the only way I can send attachments now is via "Microsoft office client virtualization handler" - whatever that is. Is this legit? Did you authorize this? Thanks - Gary Carter - Port Orford Oregon

Asked by gcarter123 2 hours ago

Update win 10 20H2 firefox problems

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page. This can be see on google maps while moving aro… (read more)

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page.

This can be see on google maps while moving around the map.

Tried on Microsoft edge and didn't happen

Is there an ETA to fix this?

My Firefox version is 83.0b2 (64-bit).

And I'm on the latest drivers for my graphics card.

Asked by malakiax07 6 hours ago

Last reply by cor-el 2 hours ago

Can't change print paper size

Hi, So the default paper size for the printer keeps on defaulting to letter. When we require A4. In previous versions this could be fixed by changing paper_data to 9. How… (read more)

Hi,

So the default paper size for the printer keeps on defaulting to letter. When we require A4.

In previous versions this could be fixed by changing paper_data to 9.

However on the latest version of Firefox this option is no longer there. Instead it is replaced with print_paper_id. I have tried different values and this will not work.

Any ideas on how we can get this to default to A4 as the paper size?

Thanks.

Asked by rog3 3 hours ago

Last reply by rog3 2 hours ago

Firefox randomly crashes

Браузер постоянно крашится не зависимо от дополнений, уже пробовал переустанавливать и полностью удалять данные браузера. Всё началось после последнего обновления Windows… (read more)

Браузер постоянно крашится не зависимо от дополнений, уже пробовал переустанавливать и полностью удалять данные браузера. Всё началось после последнего обновления Windows (на данный момент до Windows 10, v2004, OS build 19041.572) и Firefox (до 82.0). Первое время после падения открывалась Кортана, чтобы она не мешала прописал в реестре запрет на её запуск. Вылет случайный в 1 из 3 раз вылезает crashreporter Пока писал это сообщение браузер упал 2 раза( //Не было времени переводить на английский

Asked by petrrub 2 hours ago

After update to firefox 80.0 pages sometimes load blank randomly

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close p… (read more)

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close page, open new tab and try to load this page again.

This is completely random, happening on all sites, opened from links on other sites, bookmarks or speed dial. No idea what could cause it. Maybe firefox has some problems with creating new process for new tab if my process limit is set to 1?

Asked by Piterk 3 weeks ago

Last reply by Piterk 4 hours ago

  • Solved

Browser url drop down

With the latest update to 77.0.1 the the little urlbar drop down is gone again. I use this all the time and there are usually 20 or sites I go to that it was nice to have… (read more)

With the latest update to 77.0.1 the the little urlbar drop down is gone again. I use this all the time and there are usually 20 or sites I go to that it was nice to have quick access to those urls. How can I restore it with the latest version of Firefox, the previous fixes that were posted do not work any more.

Thanks, Alan

Asked by apsphoto 4 months ago

Answered by jscher2000 4 months ago

Thermal printer doesn't print after update to Firefox 82.0

Printing at thermal printer works before. After firefox update itself to 82.0 version - printer roll out only 1cm of clean paper. At about:config was tried all: print_pap… (read more)

Printing at thermal printer works before. After firefox update itself to 82.0 version - printer roll out only 1cm of clean paper. At about:config was tried all: print_paper_height, print_paper_weight, print_shrink_to_fit, dosen other options. Printing works only if i set print.tab_modal.enabled to true. But i need silent print also, and with print.always_print_silent it's not working.

Asked by krozavrang 19 hours ago

Last reply by krozavrang 6 hours ago

Firefox slow download speed

Over the last few days, my average donwload speed for files, applications or whatever ia arouns 200 kB/sec, but my internet is capable of 100 mb/s. This only started happ… (read more)

Over the last few days, my average donwload speed for files, applications or whatever ia arouns 200 kB/sec, but my internet is capable of 100 mb/s. This only started happening over the past few days. Why is this happening?

Asked by nasa024680 7 hours ago

Last reply by FredMcD 6 hours ago

Are there any compatability problems with a new NBN connection? I live in Sydney Australia

Are there any compatibility problems with a new NBN connection? I live in Sydney Australia. I need to complete some online food shopping, but supermarket website keeps gi… (read more)

Are there any compatibility problems with a new NBN connection? I live in Sydney Australia. I need to complete some online food shopping, but supermarket website keeps giving error message. I have spoken with them and they say Mozilla browser is the problem. Don't really want to change my browser - any solutions out there gratefully accepted. smb35

Asked by smb35 8 hours ago

Firefox Font

Firefox font style in German not right they write not Ä;Ö;Ü;ß etc only in Kyrillisch or others And it is difficult to read some words. What can i do to change this ? … (read more)

Firefox font style in German not right they write not Ä;Ö;Ü;ß etc only in Kyrillisch or others And it is difficult to read some words. What can i do to change this ?

Asked by kh.rossmann2812 10 hours ago

Newly Loaded FIrefox Freezes System Playing Vid

Hello, This has happened before and I found no workable solution. This is my last attempt at installing Firefox - currently I am using Brave as a general browser and Chro… (read more)

Hello, This has happened before and I found no workable solution. This is my last attempt at installing Firefox - currently I am using Brave as a general browser and Chrome as my browser to stream with: Netflix, Crave TV, CBC Gem. After installation, I loaded Netflix and let it run through the Crimes of Grindewald promo. Everything was fine for a few minutes and then my system froze: no mouse, no keyboard. This has happened in the past. I am using an Acer PC that is only a few years old and more than meets the requirements. I have 0 problems streaming the previously mentioned sitesn chrome, and can stream from a few places on Brave. I would like to cross over to the grey side, but streaming is very important and there are no substiutes. Any help would be appreciated. Thank you, Shawn

Asked by nephalim.1967 15 hours ago

Last reply by FredMcD 11 hours ago