Firefox Support Forum

When I try to customize the toolbar in Firefox 115.10, the browser tries to change the page to the customize toolbar / overflow toolbar page. However the page flashes on and then reverts to the normal browser page. The page showing customize toolbar/ overflow toolbar, is transient and does not last. So I can't even customize the order of the buttons on my toolbar. This wasn't a problem a few days ago before the switch to this latest version. In particular I am trying to change the position of the "home" button to the left side of the address box. I just can't bring up the customize toolbar page. I'm not talking about the position of the add-on or extension buttons...just the home button. Hope this is clear. By the way, I've even tried this in safe mode to no avail.

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

When I open a new tab, I can't automatically start searching anymore.

Here's a video: https://www.loom.com/share/ebcc8685187a4e2284cf40b75f7e134e?sid=9b0a3db3-fcac-4bae-9ff9-cdbe2b8b955b

Now, I have to click into the search bar to type. That's annoying.

Anyone know how to fix this?

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the window, which I had been using for some time, was gone. The other window was still open, and firefox had not been closed. I thought I would just open it up by restoring recently closed window, but it was gone. I routinely clear my history, but even tabs that I just had open 5 minutes ago are missing from my history, like I never opened them in the first place. What is going on?

I try to sign-in to my KP.org account and I get a white page with the message (Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.) I called KP and they said there was nothing wrong with their site. I added the URL to the cookies exception list with no result. I tried to paste the exact URL of the sign-in page into my bit-warden and it said it exceeded the 1000 character limit. I can sign-in on Chrome, but I prefer to use Firefox. any ideas?

I have a number of music clips I want to put in one or more playlists to use with VLC Media Player. How do I create such a playlist? (If I'm asking in the wrong place, I apologize.)

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions of the site stopped working because it requires the user to confirm their decision via the pop up window. I'd like to know how to revert this. I've given the site special permissions for pop ups and it hasn't worked.

Help please.

I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able to restore my previously opened tabs (there were a lot, like >100). It appears that all of those tabs still are showing on my mobile version of firefox as 'synced tabs'. Is there a way to pull that sync information from my phone to my laptop? If I press on "synchronise tabs" will the phone receive my laptops current tabs (not what i want), or will it update the laptop (what i do want)?

Thank you.

125.0.3 (64-bit)

I am always having this problem of losing all of my open tabs. I am sure I am not the only person who has many parallel task running. Then, for whatever reason, the browser crashes, and in opening the browser, the single "Restore Previous Session" button is the only lifeline back to all of that work.

Would it be too much to ask for a simple session restore feature that is indexed to history? So we could go back to yesterday's session, or last week's, and not lose so much.

This loss of ongoing work happens to me 2-3 times a year, and amounts to untold losses of time, effort, and money.

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching.

They do not show up, no matter how many rows I add or subtract. Web search and Recent activity still works (to an extent) but Shortcuts? Never again. Please fix it ASAP.

Native manifests describe where native messaging browser extensions can be found, as described here:

https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_manifests#native_messaging_manifests

Specifically on the MSIX version of Firefox available in the Microsoft Store, what directory does Firefox look in for native manifests?

The problem I need to solve is that I need to place a native manifest in a location where Firefox can see it, specifically in the new Windows MSIX installer. This seems to be reasonably straightforward, if I can confirm where that is.

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Hello,

My company recently started using ActivTrak Monitoring software and I need some help configuring the setup for Apple computers. I'm trying to create a custom .mobileconfig to automatically turn on the browser extension and then stop the end users from turning the add-on off. I can successfully install and lock the extension on once installed but need to manually activate the add-on first. What do I need to add to the plist to enable the extension automatically?

Thank you!

When accessing my site (in attachment to avoid indexing), Firefox blocks with a "Possible security risk" interstitial. DoH requests to the configured https://dns.google/dns-query service work from an external application on the same machine as the browser, but about:networking#dnslookuptool reports the host being unknown.

slow browser takes long time to change screens & i have hi speed inernet & side skrool bar works half the time &stay loged in dont work makes you log in evertime fix website