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  • Archived

Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (read more)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Asked by rudolphnaples 6 months ago

Last reply by cor-el 6 months ago

Unable to log in to quora from GMail notifications on Firefox

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inev… (read more)

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inevitably get the message, "something went wrong. Try again later" I need to get to Quora directly from G Mail. Please help.

Asked by suchindranath 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank yo… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 2 years ago

Last reply by cor-el 2 years ago

Lost tabs - no current support text solves the issue - no sessionstore.jsonlz4 ever appears

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again a… (read more)

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

Asked by bikenrightnow 4 months ago

Last reply by cor-el 4 months ago

Firefox on my new computer says"hmm. we're having trouble finding that site" for all internet access requests. What can I do to open it up to the internet?

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site."… (read more)

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site." We cannot connect to the server.... It says to check that fiefox has permission to access the web, but I do not know how to do that. How can I get Firefox to access the web? I do not want to have to use different browser, but will switch unless this is resolved.

Asked by Stanpeabody 3 months ago

Last reply by zeroknight 3 months ago

vids spinning

like a dick i tried to sort it out myself and i no nothing aboout computers i deleted loads of stuff thinking its old i dont need it from downloads...i was having truble … (read more)

like a dick i tried to sort it out myself and i no nothing aboout computers i deleted loads of stuff thinking its old i dont need it from downloads...i was having truble with vids not playing just the spin thing or it does start but slow or judery ... now mozilla cant update ...as theres nothing there

Asked by mickmay1962 2 months ago

Last reply by zeroknight 2 months ago

  • Archived

Links and apps

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is … (read more)

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is the setting for this. the same goes for a link that would open excel automatically but again it wants to save it first.

Asked by Robert 1 year ago

Last reply by Terry 1 year ago

  • Archived

what is firefox monitor

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should… (read more)

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have recently. Would appreciate any assistance. Thanks, Firefox !

Asked by Sunflower44 1 year ago

Last reply by James 1 year ago

  • Archived

closing tabs but task manager still has them open

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox I want tab… (read more)

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox

I want tabs to close ( end process) when I close them

So now I manually 'end process' and the machine resumes speed

How do I get firefox to End Process when tabs are closed

this is w 8.1, don't know what version of firefox, pretty recent

this is firefox mozilla, as best I understand, not that I know why these two are always paired

tx

Asked by martin001 1 year ago

Last reply by Terry 1 year ago

  • Archived

Windosw Edge

Windows Edge has taken over as my browser. How do I get firefox to be my browser by default? I have tried many times but the box to delete windows edge is greyed out. Ple… (read more)

Windows Edge has taken over as my browser. How do I get firefox to be my browser by default? I have tried many times but the box to delete windows edge is greyed out. Please help

Asked by eahavers3000 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Mozilla Firefox browser lost / changed

Have a problem to use Mozilla / Firefox as my main browser for all email and web browsing or all activities. Tried to go into "setting" to "recall the browser" but unsucc… (read more)

Have a problem to use Mozilla / Firefox as my main browser for all email and web browsing or all activities. Tried to go into "setting" to "recall the browser" but unsuccessful

Asked by littlefieldgroup 1 year ago

Last reply by Terry 1 year ago

  • Archived

The right click to use --TAKE A SCREEN SHOT not working

On Windows 10 with Fire Fox i like to use the right click to show the drop down menue 1 Save image 2 save page to pocket - and 3 - select all ,. And the next one in t… (read more)

On Windows 10 with Fire Fox i like to use the right click to show the drop down menue 1 Save image 2 save page to pocket - and 3 - select all ,. And the next one in the drop down list is Take A Screen Shot .And this is what is not working for me anymore . Changed the Exrtension .screen.shot .dowmload ----to false with no change still the Take Screen Shot fails to work Thank you . Trevor