Showing questions tagged: Show all questions
  • Archived

2nd tab opens when I open Firefox; what is it?

what does a separate tab titled "about:policies#documentation" mean please? It suddenly started showing up as a 2nd tab whenever I open Firefox (Win10) link: about:polici… (read more)

what does a separate tab titled "about:policies#documentation" mean please? It suddenly started showing up as a 2nd tab whenever I open Firefox (Win10) link: about:policies#documentation

Asked by Su 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

update for chapta

Hello, if websites are secured with captcha, I allways get the request to upgrade my browser to the current version. But I've installed the current version from firefox w… (read more)

Hello, if websites are secured with captcha, I allways get the request to upgrade my browser to the current version. But I've installed the current version from firefox with all updates

What can I do?

Thank you for tipps in advance.

Asked by ulrich.herbst 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox window has got white windows

Hello there. Ive got a prblem with the borders of the browser. As on the picture there are whit borders, also in full screen. Can somebody help to remove the borders, so … (read more)

Hello there.

Ive got a prblem with the borders of the browser. As on the picture there are whit borders, also in full screen.

Can somebody help to remove the borders, so the browser can be real full screen?

Thx

Asked by jakob.eickel 1 year ago

Last reply by FredMcD 1 year ago

  • Locked
  • Archived

Unable to access addons since BING hi jacked my google

FredMcD replied to my Bing problem with Firefox, but sadly despite trying several ways as soon as I click on add-on my page just goes blank. Tools add-on same blank page… (read more)

FredMcD replied to my Bing problem with Firefox, but sadly despite trying several ways as soon as I click on add-on my page just goes blank.

Tools add-on same blank page, same with Firefox page click on the three lines scroll down to add on blank screen comes up.

When I googled this problem there were several videos that stated it was a virus, I have Malwarebytes premium so I have also contacted them for their assistance. Bing or any other of the sites listed SafeSearch etc. none are listed in my files list so nothing to delete.

Is it worth deleting Firefox and then next day download it fresh, or is the bad add-on just lurking ready to attach itself again.

Asked by Robin S 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Sync Products

Hi, I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, whe… (read more)

Hi,

I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, when I enter to sync my personal email with my work email, it says, 'Account Already Exists'. Yes, it exists since it is mine!

How do I get this fixed?

Regards, Alexandre

Asked by Alexandre Tissot 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

saving .xlsx files is not in Files and Applications: applications content type

I frequently download excel worksheet files in the format of .xlsx The extension is not found in the Firefox options-files and applications-applications content type. It … (read more)

I frequently download excel worksheet files in the format of .xlsx The extension is not found in the Firefox options-files and applications-applications content type. It is not an option to choose this to save the file in a particular location--see attached screen shot. If it is under another name please let me know. There is an option to download excel worksheet files--only 97-2003, xlsx is an Excel 2016 worksheet. Why isnt this updated with the latest version of Firefox: 85.0.2 which I am using? Even if I select 'use excel 2016 (default)'--screen shot 2/ it does not have the option to remember where to save the file--only to open with or save, like the option for other files.--screenshot 3.

I just want it to always save to desktop.

Asked by ateague 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Border: Unable to turn off the new firefox windows desktop border. White line around three sides.

This border appeared recently (weeks?) around three sides of the Windows Firefox Desktop version. It is annoying. Does not respond to any recommended fixes I have foun… (read more)

This border appeared recently (weeks?) around three sides of the Windows Firefox Desktop version. It is annoying. Does not respond to any recommended fixes I have found on the same issue. Tried safe mode. Tried moving the task bar. Tried changing enlargement percentage. Tried rebooting after all of the above. Nothing working. Can't find a switch anywhere.

Asked by FF2020 1 year ago

Answered by cor-el 1 year ago

  • Archived

Bookmarks no longer show star and your instructions are not accurate on how to fix!

After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to … (read more)

After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to switch back to Chrome. The instructions say to right click the 3 dots but it does not offer up anything when done. Add to address bar is the only thing that shows up when you do right click on the 3 dots instead of add to address bar like the article says. Please fix this ASAP!!!!

Asked by bansheekiller 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Shopping Carts in websites no longer show purchases.

Shopping carts are blocked from my viewing. I can no longer see what I purchased. Tried on several websites they all say it is my browser. Happened 2 days ago after a … (read more)

Shopping carts are blocked from my viewing. I can no longer see what I purchased. Tried on several websites they all say it is my browser. Happened 2 days ago after a Firefox update. How do I fix?

Asked by Boo70_ 1 year ago

Last reply by cor-el 1 year ago

  • Archived

PNC Bank issues are back! 03/30/21 told today by PNC can only access via Google Chrome or Microfsoft Edge. Cannot use Firefox or DuckDuckGo. So browsers stopping "tracking" are being blocked. A way around this? Don't wish to use Google or Microsoft.

Don't want to use either option advised by bank. www.pncbank.com Message: "Please try using another internet browser. If you still receive this message, please call t… (read more)

Don't want to use either option advised by bank.

www.pncbank.com   

Message: "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-762-2035 and reference code: 18.55472317.1617123562.1e6c7ac2 The "code' changes with each attempt, their T/S people have no idea what these codes mean. Talked with 2 PNC t/s staff, both said one can only use Edge or Chrome to access account now. HELP!!!!

Asked by Lorita1 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Help me please

Can you give me back my "Stuff" as it's all gone now after a change in my gmail because it wanted 3 days to confirm my request for a new password? I made a new account.… (read more)

Can you give me back my "Stuff" as it's all gone now after a change in my gmail because it wanted 3 days to confirm my request for a new password? I made a new account. After a support request to Moto G (when I could no longer download my moto g pictures), my personal files (i.e. recipes, research on US Covid 19 vaccines, and notes on anything from a Spanish learning program to family info, etc) was taken. Their tech support in the US, Ryan, helped me and it vanished and he says he can't reset it. Even though he had access through my cell and laptop.

It's a great hack. Can you help me? Cheri

"They" did leave me my creation "Family slide show" but not the historic one made for the elders.

Asked by moellering 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago