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Why can't I in Firefox 19, nothing happens when I try to bookmark a page?

Last week I realised that my old firefox did not work as all the extensions where gone and they could not be added again. I saved my old profile and made new one and then… (read more)

Last week I realised that my old firefox did not work as all the extensions where gone and they could not be added again. I saved my old profile and made new one and then reinstalled firefox and got the 19 version. When I tried to import my old bookmarks it did not work - the folders where there but they were empty. But worse is that I cannot save any bookmarks at all. I have reinstalled Firefox, I have the 'Troubleshooter' and everything. Sometimes I can save one bookmark after I have opened the browser, but after that it does not work. I don't relly care if I cannot import the old bookmarks (I have imported them into explorer instead, and that worked) but at least I want to be able to save new ones. For the moment, the only reason I use Firefox is that I use Zotero, but if I keep having these problem I will change browser. I have not spend up to a working day trying to solve this problem.

Asked by ari.ikl 7 years ago

Last reply by Amit Kumar Thakur 7 years ago

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Tabs in carousel are getting 'stuck'

I lose the ability to use the the < and > buttons to scroll the tabs. the < and > are dead, and mousewheel doesn't budge them either. i can still pick any tab… (read more)

I lose the ability to use the the < and > buttons to scroll the tabs. the < and > are dead, and mousewheel doesn't budge them either. i can still pick any tab from the dropdown list.

Asked by jjsararas 7 years ago

Last reply by jjsararas 7 years ago

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Cannot close Firefox completely since upgrade to version 18

Since I updated Firefox (actually it updated itself automatically) to version 18, it never closes cleanly anymore. Whether I close it using the cross on the top right, or… (read more)

Since I updated Firefox (actually it updated itself automatically) to version 18, it never closes cleanly anymore. Whether I close it using the cross on the top right, or using the menu option File > Exit, it disappears, but remains in memory.

So next time I try to start Firefox I get the message that Firefox is still running but it is not, just the process is still in memory. Only way to solve this is to use the Task Manager and kill the firefox.exe process. Then I can start Firefox again.

This problem is reproducible on all versions since 18, including the current 19.0.2. It happens every time !

But if I install version 17.0.2, then I have no problems at all ! So it is something introduced in release 18 that broke it.

I of course tried all "suggestions" about testing extensions (same problem in safe mode, so not the problem), disabling hardware acceleration, ...

Can someone please help ? (I am more and more considering switching to Chrome as this is really annoying ...)

Asked by StephaneWeber 7 years ago

Last reply by cor-el 7 years ago

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Is there some way I can directly to someone for help

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from M… (read more)

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent.

(Email removed by Mod)

Asked by rosemarybales 7 years ago

Last reply by user633449 7 years ago

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I'm trying to work out how to hit an email address so that it opens my gmail (compose) on a seperate page?

Hi, I have just changed from IE10 to Firefox and can't work out how to change my preference on emails links! I'm trying to hit email links so that it opens on a different… (read more)

Hi, I have just changed from IE10 to Firefox and can't work out how to change my preference on emails links! I'm trying to hit email links so that it opens on a different/new page, but at the moment the page that I'm on changes to my gmail (compose) replacing the page I was on. Can anyone please help with instructions?

Cheers

Asked by Helpme32 7 years ago

Last reply by cityofulysses 7 years ago

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How do I solve "Error Code: 403.14".trying to open a link on a website that works on other computers and has worked on my computer 'til now.?

Locking duplicate thread. Please continue here: [/questions/955623] I go to www.Jardencs.com/careers. When I click on the "Career Opportunities" link I get this error mes… (read more)

Locking duplicate thread.
Please continue here: [/questions/955623]

I go to www.Jardencs.com/careers. When I click on the "Career Opportunities" link I get this error message:

Request Error Forbidden directory Listing denied Close the browser and try to log on again. Error Code: 403.14.

The link has worked on my desktop computer before today, and I can open the link accessing the site through my cell phone. I just can't get it on my desktop now. Last night I installed Torch on this desktop, but I've uninstalled it since I started having this problem. The problem persists even after the uninstall.

How do I fix it?

Asked by tpurcell 7 years ago

Last reply by jscher2000 7 years ago

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With this new updated firefox. The (enter private browsing) is gone and replaced with (new private window). Is there any way to get back enter private browsing?

With this new updated firefox. The (enter private browsing) is gone and replaced with (new private window). Is there any way to get back enter private browsing?

Asked by slimjimskillz 7 years ago

Answered by cor-el 7 years ago

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How to restore a bookmarks backup without having errors?

I have backupped my bookmarks using Firefox's functionality to do it automatically and saved the file to an external HD before I was making a clean installation of Window… (read more)

I have backupped my bookmarks using Firefox's functionality to do it automatically and saved the file to an external HD before I was making a clean installation of Windows, which means all my files were removed. Later on, after re-installing Firefox, I tried to use the backup I had so I can have all my bookmarks once again, but when I try to look for that file, it seems it has the wrong format (a regular "File" instead of JSON or HTML, not sure which one of them should it be). So I tried to change it to "*.JSON" and it still didn't shoe up in the dialog box. So I tried "*.HTML", which DOES show up but everytime I try to import it, it actually does nothing.

I really need this file since it contains many sites that I need. Thanks in advance.

Asked by McIntosh 7 years ago

Last reply by jscher2000 7 years ago

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Why does my font get distored more so when I'm at G+, a month ago I had remove FF as my main browser and use chrome because it was so bad everywhere I went?

Now, that I have loaded it back up as my main browser it still does the same thing when I'm at G+ and my gmail account but, not yet with my yuku account which FF is highl… (read more)

Now, that I have loaded it back up as my main browser it still does the same thing when I'm at G+ and my gmail account but, not yet with my yuku account which FF is highly recommended their.

The worst was when it was happening in my FF tool bar but, so far it has not but, has me paranoid that it will happen again like before since it's still happening @ G+ and Gmail.

Ooo when I tried to take a screen shot for you to see what I see it went away and went back to normal again.

Is it me or is there a bug in there that I am not knowing about or is it s little glitch?

P.S. My bf has been on FF forever and has never had this problem!

Thank you so much for your undivided time, Marie =0)

Asked by Marie 7 years ago

Last reply by cor-el 7 years ago

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Why was thread http://support.mozilla.org/en-US/questions/936004?page=4 closed without being addressed or resolved?

Hi As of Firefox 20, this issue is STILL unaddressed and unresolved. Why won't ANYONE at mozilla support PLEASE tell us what the story is... with Firefox switching to or… (read more)

Hi As of Firefox 20, this issue is STILL unaddressed and unresolved. Why won't ANYONE at mozilla support PLEASE tell us what the story is... with Firefox switching to original window... when a site with flash elements... is "opened in a new window"? PLEASE? If there's a bickering match over "how things should be done" between flash folk and Firefox folk, TELL US! Closing the thread DOES NOT make the anomaly go away.

Asked by Wingy99 7 years ago

Last reply by Wingy99 7 years ago

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Adobe Flash Player not installing

I run install_flash_player_11_plugin.exe to install Adobe Flash with Firefox 16.02, or 18 or 20 and the istallation process appears to complete successfully but Flash Pla… (read more)

I run install_flash_player_11_plugin.exe to install Adobe Flash with Firefox 16.02, or 18 or 20 and the istallation process appears to complete successfully but Flash Player is not installed.

This is a new build of Windows 7 using SSD.

My HD build istalls OK.

Asked by WightCAM 7 years ago

Answered by WightCAM 7 years ago

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Issue with right-click menu after latest update

After updating Firefox, the right-click menu is showing much more commands than before (Play, Pause, Mute etc. etc.), most of them out of context ("Open Link in New Tab" … (read more)

After updating Firefox, the right-click menu is showing much more commands than before (Play, Pause, Mute etc. etc.), most of them out of context ("Open Link in New Tab" when there is no link) and none of them working.

Asked by CarlosInada 7 years ago

Answered by cor-el 7 years ago

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ΔΕΝ ΔΙΑΤΗΡΟΥΝΤΑΙ ΟΙ ΕΠΙΛΟΓΕΣ ΜΟΥ ΕΚΚΙΝΗΣΗ ΜΕ ΠΡΟΒΟΛΗ ΠΑΡΑΘΥΡΩΝ & ΚΑΡΤΕΛΛΩΝ ΤΕΛΕΥΤΑΙΑΣ ΣΥΝΕΔΡΙΑΣ & ΤΟ ΠΑΝΤΑ ΕΡΩΤΗΣΗ ΓΙΑ ΤΗΝ ΤΟΠΟΘΕΣΙΑ ΑΠΟΘΗΚΕΥΣΗΣ

Duplicate question please see and continue with /questions/957305#answer-429490 BROWSER DOES NOT KEEPING MY ADJUSTMENTS OF LAST SESSION FOR TABS AND WINDOWS AS WELL AS … (read more)

Duplicate question please see and continue with /questions/957305#answer-429490

BROWSER DOES NOT KEEPING MY ADJUSTMENTS OF LAST SESSION FOR TABS AND WINDOWS AS WELL AS THE PLACE OF SAVING.

Asked by mour98 7 years ago

Last reply by John99 7 years ago

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question on finding age of website not found, its why i joined firfox.

Age of someones website? strength of SEO? number and quality of links? I signed up to find out the age of someones website, the others would be a bonus, Tyler your tellin… (read more)

Age of someones website? strength of SEO? number and quality of links? I signed up to find out the age of someones website, the others would be a bonus, Tyler your telling me firefox is not able to do this?

Asked by keilhauer 7 years ago

Last reply by user633449 7 years ago

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Why Do I have To Be In Private Browsing Just To Sign Into Google?!!

I'm Not That Paranoid! I'm At Home On My Own Computer! It's Very Annoying To Have To Constantly Re-Enter Usernames And Pass Words To Sites Frequent. Gmail, Facebook, Ec… (read more)

I'm Not That Paranoid! I'm At Home On My Own Computer! It's Very Annoying To Have To Constantly Re-Enter Usernames And Pass Words To Sites Frequent. Gmail, Facebook, Ect. I Like To Stay Signed Into Google, But When I Try To Do So I Get This Garbage!

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I Have My Cookies Active, I've Cleared The Cache...What Is Going On?!! And Navigating Between Windows With Multiple Open Tabs Is Tedious!

Asked by Darque 7 years ago

Answered by user633449 7 years ago

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Why is Norton Toolbar and Xfinity Constant Guard Protection Suite incompatible with Firefox 20.0

I recently upgraded to Firefox 20.0 on my desktop at home. The Norton Toolbar and Xfinity Constant Guard Protection Suite are incompatible. Is there a fix for this proble… (read more)

I recently upgraded to Firefox 20.0 on my desktop at home. The Norton Toolbar and Xfinity Constant Guard Protection Suite are incompatible. Is there a fix for this problem and is my security protection still working when I use Firefox?

Asked by rnrkleis 7 years ago

Last reply by user633449 7 years ago

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add-on enabled but doesn't work

Locking duplicate thread. Please continue here: [/questions/958401] Lost my use of the Extension add-on Multi-row Bookmarks Toolbar vs 5.0.1 (latest), don't have any id… (read more)

Locking duplicate thread.
Please continue here: [/questions/958401]

Lost my use of the Extension add-on Multi-row Bookmarks Toolbar vs 5.0.1 (latest), don't have any idea why. It was enabled but wouldn't work. Ended up removing, downloading and installed it again. Restarted Firefox but it still doesn't work. It shows up as active allowing 5 rows to be displayed. Frustrating!!

Any help will be appreciated..........Ralph

Asked by ralphjramirez 7 years ago

Answered by ralphjramirez 7 years ago