Firefox Support Forum

Hi,

I have got a problem with Mozzila for like a year or two - most of the time the browser is fast and react imidiatelly, but sometimes when i click on any link it only shows grey loading circle in tab name and took about 8-10sec to stop and not load anything. When i try again, linked website is loaded imidiatelly. This happening like aprox. 4-5 times in an hour of browsing web, but sometimes its all good for few hours. Opening even new tabs doesnt help and they are "stuck" in loading for the same time. Then, after that 7-10secs all of them works fine. (When i open new tab and wrote something when it is "stuck" and then when it unstuck then it deletes all what i have typed in adress box and whole tab is in default state). When i close and open Mozilla it works fine but again, just for some time (random duration..). Sometimes, it loads like half page (for example, images are missing).. when i reload site after "stuck" then it loads perfectly fine.

Im using pretty decent PC: Ryzen 5 5600X, HyperX 32GB RAM DD4 3200Mhz, Samsung Nvme SSD 3.0 512GB (now changed to WD black Nvme SSD 4.0 1TB), Aorus RTX 3070, ASUS B450-F Gaming MOBO with 1gbit ethernet card, Win 11 Pro.

Got best internet provider in area (almost no outage, like 1 outage in 2years) - got 1Gbit internet speed (Ookla speed test shows 900Mbit+ download and upload, with ping avg. 0,6ms

I am assuimng, that all components are good because when i play online games for hours it never disconnects or lags or anything, same is for downloading stuff, VPN connection etc...

I have tryied yet (was testing with VPN or other stuff off): 1. clear cache/cookies 2. update Windows / drivers / BIOS 3. reinstall Mozzila without loggin in / importing stuff (few tries) 4. reinstall whole PC 2 times (with changing name of PC), 1x try using Mozzila without even logging in (so absolutely clean Mozzila and Win) 5. update router, reset router multiple times 6. set DNS from auto to Google ones (8.8.8.8 and 8.8.4.4.), in router and in PC 7. turn off antivirus and firewall 8. was using many diffrent versions of Mozzila cose it happening like for 1-2years now

Got laptop with same Mozzila acc linked in and synced and there are no problems even in same network / same cable connection

Was trying to google some help or browse your site but there are mostly only common things which I alredy tryied..

Was not using other browser, cose I am used to use Mozzila (suggestions, looks, etc...), so i am trying to avoid solution to change browser...

Fehler: Gesicherte Verbindung fehlgeschlagen

Beim Verbinden mit chainsofwisdom.com trat ein Fehler auf. PR_END_OF_FILE_ERROR

Fehlercode: PR_END_OF_FILE_ERROR

   Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
   Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

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i am the admin of this website and i want to visit it

Relatively clean install of Windows 11 (~<2 months), clean install of Firefox (~<2 weeks) after experiencing crashes in a different Chromium-based browser. Was running 4x48GB mem sticks but reduced to two for troubleshooting purposes, ran memtest in its entirety with zero failures. Not able to reproduce crashes in benchmarking software.

Consistently crashing throughout the day, sometimes back to back.

bp-05ebba14-9bad-4a99-8fa1-382340240214 bp-5011ffe0-91e2-499b-af0d-019580240214 bp-1157de06-9684-4901-8f3c-4151a0240214 bp-5b26724a-7164-41e0-9251-d5de00240214 bp-a2002048-a3a2-42a1-b1f0-fcd420240214 bp-0a7069c8-3396-4930-8be4-fd6c60240214 bp-bcc8078a-5c70-46be-b227-737ae0240214 bp-41e915db-4f49-49da-8a8e-47a3e0240214 bp-40cb9ec2-d349-413f-9ddc-5307e0240214 bp-86b4ec98-ba0a-4793-a1e0-7439f0240214 bp-39c8fba0-e456-4ca7-9d56-fadac0240214 bp-b7570653-3343-42fc-becd-823d80240214

Today I lost internet access. While it was being restored I was trying to access a local server on my network that does have an https certificate. While the internet access was down I was unable to connect to that server using firefox and I had to fall back to Chrome. I couldn't see any option to ignore or accept the warning and continue at my own risk.

Hello, I use Firefox as my only browser and I use the shortcuts because they're really helpful. But every time that I lunch Firefox all the pages in the shortcuts "call" their websites, I see it from pihole and all the requests are made every first lunch of Firefox. Probably it's something related to the cache and to give better perfomances in case I wanna select one of those shortcuts, but I don't want that all of them make a "call" to their respective websites. I think it's something related to privacy and freedom about what I want to do with mt browser. Is there an option to block those connections? In case there isn't an option is possible to implement it? Thank you so much

For the last several months, I have been unable to get audio input from any device working on Firefox. The mic inputs work in all other apps and browsers, are appropriately permissioned on Windows 11, and appear in the Firefox permission windows. No actual audio is received by the website.

I have installed Firefox clean, rebooted countless times, tried the Beta and Dev channel releases, and disabled all extensions, to no avail. I have ensured that I am on the latest releases, have tried various devices, run virus scans. I have included images of the Windows sound settings showing working Mic levels, Firefox showing the device in permissions, etc.

My sound drivers are up to date, and mics work in all other browsers and apps. This is limited exclusively to Firefox.

I have a problem. When I access my Firefox main default screen I open up a respective website I want to access but within a matter of a few seconds the main default screen automatically opens up again meaning I now have two windows open which shouldn’t happen! I have opened up ‘Help’ and have refreshed Firefox a few times now. Additionally, I have opened ‘Troubleshooting Mode’ which comes up with ‘Restart’ then ‘Open’ and I have ‘Refreshed Firefox’ from this option. I have cleared my Cookies and Cache. I asked for help through the Firefox Community. I received one response asking if the problem still happened in ‘Troubleshooting Mode’. My response 'yes' it does but I have not had any other reply. Hence, I am stuck. Nothing has worked which I find very frustrating. I have used Firefox for many years now but if I cannot resolve this matter I will have to select a different browser which I don’t really want to do.

How do I recover the websites that I have been on and emails I get and emails I've sent to people If I delete my history? Is there any products I can buy that saves this information or maybe Firefox does it but a person has to ask them to restore/recover this information?

here is the latest of many crashes documented. I have no idea how to fix this. The problem-solving measues on the Fierfox website were all without success bp-5ab98827-7fab-4757-8baa-db3360240204

My places.sqlite file deleted all previous history on Jan 17th at about 11:07 PM all the way back to early December of 2023. Ccleaner was last run on Jan 11th and the browser settings are set to clear cache and cookies only. The computer was showing no issues and I did not discover the lost history until I pulled up the history four days later. The history identified only the past four days when the last week was selected. The sessionstore-backups folder showed files back to January 1st. What I cannot figure out is why the places. sqlite would just clear on its own and why I cannot activate any previous sessionstore file by following the mozilla firefox instructions below.

https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup

I only get the landing page with the option to restore the previous session grayed out. What common reasons are there for a places.sqlite file to wipe out a block of history and why would reactivate a previous session not work? Thanks!

Hi there.

I like Firefox / Mozilla. However, Chrome wants to be my default and I want to stay with Firefox / Mozilla. When I click on a link in my email or an article with a link, Chrome takes over! It has been happening for about a week or 2, and I don't want it to happen. Do you have any ideas about how I can stop this, please?

Thanks in anticipation, Gerry Austin [email address]

(please do not post personal information on a public website; Forum rules and guidelines)

Our university uses a box.com app. It's basically box but personalized for our use. I have a number of documents that I cannot open using Firefox. When I switch to Chrome, I am able to access the documents. Any ideas? I'm thinking there is a setting in Firefox I need to change, but not sure which one.

Firefox uses below 2ghz CPU speed when my laptop runs from battery when I'm watching YouTube videos and browsing. But YouTube when power adapter is ON, Firefox uses above 2Ghz speed when watching YouTube videos and browsing some web sites.