Firefox Support Forum

I want to be able to start a live stream in Mighty Networks - all seems to work, except the go live button is blanked out. I tried all the usual up to reinstalling firefox and generating a new userprofile in windows 11 and getting a brand new firefox version running in the new userprofile. With other browsers like chrome it just works fine.

On my latptop running windows 10 firefox does not encouter this problem.

Any suggestions are very welcome, I can of course switch browsers but would prefer to see this issue resolved.

Curious to hear if any other users encounter the same issue,

Thanks for any help provided,

Bart

I was having trouble with Firefox freezing and needed to close it with Task Manager and reopen it whenever this happened. On one of these restarts, only a few of my windows opened up with the new session. All of the other open windows vanished. They're not in my history or my recently closed windows at all. There are three specific windows of the lost windows that had data I was actively using and don't want to lose. The URLs would be enough. I was also using the other windows, but I can re-find that information easily enough.

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe this started after the last update, I don't remember if it was a Firefox or windows update. I've tried the suggested troubleshooting tips, and uninstalled re-installed firefox twice. All I achieved was to lose my dark theme and previous open tabs.

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just say try again. Roll20 hasn't been working for even longer (more like months). They work in Microsoft Edge and Chrome. Youtube is still working, as are video players in social media.

I have tried the following solutions:

• Firefox is up to date
• Windows is up to date
• Updated graphics drivers
• 'Widevine Content Decryption Module provided by Google Inc.' is set to 'Always Activated' and is up to date
• 'Play DRM-controlled' content is ticked in about:preferences
• Checked if anything changed if either of the above were turned off (it did not)
• media.eme.enabled is set to true in about:config
• Put Firefox in troubleshooting mode
• Turned off my addons (including uBlock Origin) manually
• Tried in a Private Browsing window
• Turned off Tracking Protection
• Restarted my laptop

Nothing has fixed the problem, or given me any more indication of what is wrong. I don't know how to a) fix or b) find the problem. All I can think is that it may be related to the recent changes to Chromium regarding ad-blockers? But no one else seems to be having the same problem so I doubt it.

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

• Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
• Mid-clicking to open a link in a new tab, if done on several links in a row
• Clicking on a UI element, like the hamburger button
• Right clicking on an image and selecting "copy"
• Right clicking within Firefox
• Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Hi,

Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems...

The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy.

For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time.

But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing.

The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working.

I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly.

Any tips or help will be appreciated.

Thanks, B

Greetings!

This is so strange.

My Screenshot Icon in FF 120 is gone. Tried adding it back, but it's not there under More Tools -> Customize Toolbar. Overllayed Firefox with a new install - no change. Disabled/enabled extensions and themes. No go.

Am I the only one? Any ideas?

Thanks. :)

When I log in to survey websites (e-rewards or one opinion), they get the neverending clock so I can't choose & take a survey. I get into the website & can do everything except for taking the survey. Works fine in Edge.

It is ABSURD https://bigthink.com/neuropsych/tab-overload/

Why browsers UI didn't change from 1999, when we know it causes tab overload, brain has to constantly filter everything it sees and how we engage with information is cruical in this age. All we get after 24 years are 4 categories to group tabs. I had even 3000 tabs peaking, average 1000+ reading philosophy. Einstein said: "human stupidity is infinite"...

Bookmarks are atrocious, you cannot even scroll panel with mouse holding bar, cannot cltr+f for existing folders, bookmark manager doesn't find existing folders, it sorts folders with bookmarks together contained under a folder... Doesn't have even tags, with thousands of bookmarks and folders, it would take 10 minutes to find fitting folder... I didn't also find any good 3rd party solutions really...

There are tab manager addons, but if you have again a lot of different tabs, it won't help you, it is useful for short-term workloads, but then you have nothing to store things in more permanent way. Also making notes all the time with reading would cost too energy especially if you need to research many things together... There is prototype of AI that saves all things based how you hover cursor over text etc. It would be great if it supported AI tracking and then highlights important info and makes notes, it is not publicly available yet in some solution...

Note taking programs suffer from same issues, missing core features, chat with AI is still very rudimentary and won't help you bring some small notes or piece of info you read 2 years ago, or something specific on-demand... When note taking program cannot even collapse notebooks on main view and you have seeing like 100ths different entries, or doesn't show available tags and selecte multiple of them quickly together under each notebook...

bottom line: there is no tab management really and all addons are really basic and doesn't support long-term intelligent storage for a lots of tabs so you find what you look for later, bookmarks are unuseable after certain amount (again no good third party solutions i saw...). Note taking programs all suffer from same issues, missing core features, again it is impossible to navigate any else way except using tags, but then if you have many then what, you cannot use tags to find thing nested under 20 other things, some specific bit of info, it will still be vehement to sort, if you cannot use multiple things together like jump to notebook and then see all tags what are there available, which would work better, you cannot remember all tags in each notebook you have... All solutions that exist missing core features and are overly simplistic and vehement... This gave me executive dysfunctions...

And if i give feedback to devs of absolutely logical core things, or what could be better and is missing and what stems from purpose and function and is self-evident: they tell me i am brilliant, it is ABSURD... Don't know what to say... 2023 there is still not way to efficiently make notes, capture knowledge... Even my former 160IQ friend said he had millions of files on disk basically has no idea where anything is... Learns everything from memory as he reads it before he goes to next things... It is really dumb in information age, so much interesting things from what we read is permanently lost, there is no really good way to capture info and link it and bring it easily later... Just diet, or healthy lifestyle can be complex and many different areas that are related and are under 20 other things... IT is impossible to find something later... It is absurdly bad how devs don't realize these things and normal ppl tell you you are crazy if you have over 10 tabs, while it was shown today work can generate easily over 100 tabs and it is important to manage information well... Yet there are no solutions, would have to hire programmer for every small thing i notice somewhere is missing, or is vehement useless basically...

Locking this thread.
Please continue here: [/questions/1428854]
Team, I have inadvertently been using 2 different Firefox accounts (for years now), each with one of my primary email addresses. I have a new phone and have been trying to Synchronize both of my laptops to it, thus discovering my problem.

It seems that I have created 2 different Firefox Accounts, each with 1 of my primary email accounts, but both of which have the same profile picture. (Which is why I didn't recognize this before.)

Is there a way to combine my 2 Firefox accounts but keep both of my primary email addresses (thus Merge or Combine, not remove 1)? This will allow both of my 2 laptops have the same configuration and keep all my saved passwords/logins/bookmarks/etc.

Any help would be MUCH appreciated.

For Reference, my devices are: 2x Windows 11 Laptops 1x Android Smartphone.

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Dear Firefox,

Since yesterday, every time I tried to access my Google email and Google drive page, an error message pops out as shown in the image attached. Please help, as I would like to continue to use Firefox, however, this issue is affecting my work.

Thank you in advance

Please, I want my tab's x back no matter how many tabs are open. My monitor is very large so I can see. Looking for close tab after right click, is a problem for my eyes as I have to get up close to my monitor and then it takes too long to find the close tab. Just a few hours ago, the x disappeared, even on the tab I had open, and I didn't have as many tabs open as I usually do.

I did some looking and i found that you had changed it a long time ago but it only just affected me now (my (computer is not even a year old), even my laptop had the x on each tab (although I haven't used it in two weeks). I rely on the tab's x, especially the tab that I have open, no matter how many tabs, there is no x anymore at all, unless i have fewer than seven tabs open on my 27 monitor. I even changed the minimum tab size without result. No x on the tabs, no x on the tab I'm using. Thank you for your time spent reading this old woman's rant, i'm sorry for the bother. I would appreciate your help. Thank you, v.l.duff ginduf@gmail.com

Hallo there, somebody knows how I could on my side the log out timeout of any website where I have a login some longer? I am using a forum (ubuntuforums.org) quite often and after only few minutes I am logged out, I have to login again. This is annoying. I would love to manipulate such logins so that the site thinks, I just logged in and does NOT log me out automatically after x minutes or seconds.

Is there such Add-On or setting? I guess its the expiration date of session cookies, isnt it that, where these log outs are calculated? Thanks for hints, I am on Firefox latest (119.0) on Windows and Ubuntu. frank

I've set custom fonts through Settings > Fonts > Advanced, but the fonts I have specified are not being used on any websites even if I uncheck the box that says "Allow pages to choose their own fonts, instead of your selections above". For example, I've set the default sans serif to Source Sans 3, but websites use Arial regardless of the settings. The only custom font I've gotten to work is Segoe UI (the UI font on Windows); all other just fall back to Arial. The problem persists even if I disable all extensions/add-ons. I'm also experiencing the problem for non-Latin scripts; I've tried to set the default Bengali font to Noto Sans Bengali, but websites are using Vrinda instead.

I'm running Firefox version 120.0 on Windows 11, any help is greatly appreciated!

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:

"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.

You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!