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  • Archived

add in lower right side of screen

I get this add every now and then at the bottom right. only from this store. I have popups disabled and no exceptions. It's not always, but sometimes it shows up. Especia… (read more)

I get this add every now and then at the bottom right. only from this store. I have popups disabled and no exceptions. It's not always, but sometimes it shows up. Especially when I start up my computer. If I click it away, it stays away for a long time. I found a similar question in the archive but the answers didn't help my question. Thank you for the assistance.

Asked by sita. 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recent Update

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed t… (read more)

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Asked by waltwrites 1 year ago

Last reply by Paul 1 year ago

  • Archived

cyclical freezing of the image while watching videos

Hello, recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (so… (read more)

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

Asked by miczka1200 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

How to limit search to only useful pages

Hi, There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe… (read more)

Hi,

There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe. Somewhere on the net I found that the following address does it: https://www.google.com/webhp?cr=countryAT|countryBE|countryBG|countryHR|countryCY|countryCZ|countryDK|countryEE|countryFI|countryFR|countryDE|countryGR|countryHU|countryIE|countryIT|countryLV|countryLT|countryLU|countryMT|countryNL|countryPL|countryPT|countryRO|countrySK|countrySI|countryES|countrySE

However, when I am trying to use it in firefox as my Start Page, it opens all of these in separate tabs and it does not work. Also as far as I understand using the link is not possible for new tabs.

The reason is simple. For example, when looking for cooking recipes, pages from the USA use strange units that cannot be understood and there is no point in translating each of these manually as all recipes are available in million of versions - it is just a matter of clicks. But I don't want to waste time each time on checking the websites one by one; if the cooking website is from Europe, the units will be of a standard and I don't have to worry. It is the same in relation to many products of any kind. European and American markets are completely different and reading description of something only to find out at the end that it is only available in the USA is waste of time.

- it should be possible in firefox to block some websites or portals by some button. I know that there is an add-on for this but it is only for 10 pages or so, so in reality it is not very useful. It also only works in the way that the page won't open when clicked on. However, it would be much better if unwanted portals or websites were simply removed from search results.

There are too many fake websites nowadays providing incorrect or misleading information. If it happens that I come across one of these, I want to be doing that only once - and block them forever.

Asked by malecek1 1 year ago

Answered by cor-el 1 year ago

  • Archived

You have the wrong information

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox brow… (read more)

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

Asked by dawn 2 years ago

Last reply by dawn 2 years ago

  • Archived

Unable to Open Popup

Hi Mozilla, I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error. So… (read more)

Hi Mozilla,

I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error.

Sorry! We're unable to find the page you were looking for due to a technical problem

The window is a secondary page that allows me to view, edit my future payments. It was working until about 3 versions of FireFox. The Bank tells me that the problem is not at their end but at mine and they suggest it seems to be a block of the secondary window. I have tried to adjust HTTP and HTTPS all to no effect. Is their some debug log I can send to help with the issue to get a solution?

Regards, Greg.

Asked by GAC 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Mozilla opening a new page called apollo program, but it doesnt let the page download because of firewall.

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solu… (read more)

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solution to stop this from happening. I have done a deep scan incase of a malware and avast found nothing.

Asked by aleksiainasoja95 1 year ago

Last reply by Dropa 1 year ago

  • Archived

I have lost connection to firefox. I am 76 years old and I am unclear as to why I no longer can browse with firefox

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues w… (read more)

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Asked by Tracy Reed Molitor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times i… (read more)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Asked by Logan 1 year ago

Last reply by Asa Dotzler 1 year ago

  • Archived

not getting on a certain site

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only. … (read more)

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only.

Asked by Barry 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cannot login to Apple ID

Hi, I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The me… (read more)

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

Asked by dicemandcdc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Websites aren't auto filling suggestions

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothin… (read more)

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothing comes up in the address bar. I always have to type it out.

Asked by bryan.touchton 1 year ago

Last reply by HKSim 1 year ago

  • Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

LastPass Federated login hangs after Firefox 103 upgrade, works with 102

After upgrading Firefox from 102 to 103, LastPass Federated Login extension hangs (blank white screen) after Okta login completes. Firefox 102, works fine. Unfortunatel… (read more)

After upgrading Firefox from 102 to 103, LastPass Federated Login extension hangs (blank white screen) after Okta login completes. Firefox 102, works fine. Unfortunately, I cannot stop the automatic upgrade for Firefox. LastPass is critical to my work and I've uninstalled it as a result. I've contributed to both Firefox and Thunderbird as I believe they are the best at what they do.

Please let me know when this will be fixed, or how to disable automatic upgrades.

Asked by moke1 1 year ago

Last reply by moke1 1 year ago

  • Archived

Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (read more)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

system regiment when firefox opens

hello i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other brow… (read more)

hello

i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other browsers ...

thanks

Asked by yekmosafer2000 1 year ago

Last reply by FredMcD 1 year ago