Firefox Support Forum

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do I stop it? I am now going to restore the files from back up, about half an hour wasted.

Thanks and look forward to hearing back from someone.

Tim Jennings

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?

I use Earthlinke as my ISP, and have for 20 years. All of a sudden when I open Firefox now it will not open my ISP home page (https://my.earthlink.net/) and I get a "Problem opening page"

Secure Connection Failed

An error occurred during a connection to my.earthlink.net. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.m Loading Page" message with

It is secure but is being blocked.

Before version 98 of Firefox, it would remember where I downloaded files to based on what site I'm downloading the file from. For example: when I would download a statement PDF from American Express, the Firefox download prompt would automatically be navigated to <...documents\records\AmEx\statements>. Then, when I would go to download something like the latest Firefox installer, the download prompt would automatically start in the folder <...programs\standard programs\Firefox>. No navigation needed in either case. Now, with version 98, all Firefox can remember is the last place I downloaded to, with no memory of site context. (This includes sites I've been to more than once since the update to version 98.)

This was a very convenient, time-saving feature. Is there any way to restore this site-contextual memory of download directories?

(I tried searching through existing questions, but my apologies if I missed an existing question on this topic.)

Thank you!

So I forgot the password for my account, if I reset it, and therefore reset all of my bookmarks history etc, can I recover them by syncing again with my phone or is the account reset across devices?

I'm going to copy paste the text from another question as it seems to have been archived with no solution. This has apparently been a problem since at least 2018. It's really weird that the devs took away the options to remove recentlyBookmarked from the about:config. This might be a dealbreaker for me. Anyway the copy/paste:

"Hopefully there is enough info in the title about what I'm hoping someone can answer,

But if there isn't then here are the ssteps to observe the "problem"

1. Tap on the "hamburger" menu 2. Tap on the "Library" menu 3. Tap on the "Bookmarks" menu 4. Observe the bookmarks listed under the section "Recently Bookmarked"

Advice for previous Firefox versions suggested right clicking on the Library to get a context menu that allowed you to uncheck "Recently Bookmarked" Other advice suggested hacking "About:Config" to set the key "browser.bookmarks.showRecentlyBookmarked" to "False" is now defunct because the key no longer exists, and recreating the key in Firefox 80 doesn't appear to have an effect.

So, how do I clear the "Recently Bookmarked" foder, or turn it off?"

Hi everyone ! I am having trouble in accessing the internet through Firefox. Other browsers on my computer works, only firefox is having this error. I am not sure what may have caused this. I access the internet through WiFi, I don't use VPN and didn't change the DNS settings. I have also updated to the latest version of firefox, but this error still persists. In the screenshot, I was trying to access youtube.com, but this error persists on any other websites that I try to access including mozilla.org. Please let me know how to fix this error. Thank you !

Firefox was selected FOR ME by a third-party site that uses it for webinars (I think WebinarJam was the culprit; now they're using Zoom), as my default browser - I did not select it, now I can't unselect it. I've been using Chrome for everything, now Firfox is hijacking every link I embed in any Word doc - this should NOT have happened. Please tell me how to UNselect Firefox as my default brower, which I never selected to begin with!!! Thank you, Scott (Skip)

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

when i browse this page https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_Flexible_Box_Layout/Basic_Concepts_of_Flexbox ,the monospace font show error, the detial please check fellow images. picture 2 is my font settings

"Network Protocol Error" "Connection Failure" "You are not securely connect to this site."

It has almost become impossible to continue using this browser. Sadly, I had it as my primary browser for a long time and now I have to switch out everything and move to Chrome or something else.

Thank you for being so cautious and ramping your security features, but not to the extent that it just becomes unusable.

Do something!

'I am on Firefox and then log into PGA.org, who recommended I use firefox for all my educational activities, a giant clock shows up when the educational portal should pop up. I have asked the PGA about it and they have no idea how to fix this.

At history of download files, there is file which was "not safe" i can't allow it or remove from history it comes back each time i open firefox again..and file was removed.. Help, it's very annoying

Firefox will NOT allow the search facility within Monrovia Plant Nursery to work.. it seems to be stuck in an endless loop. I did find, however, that Microsoft's EDGE works perfectly without any problems. Since I rarely use any internet browser other than Firefox, please HELP!

In each update there is, my browser is reset, the history, tabs, and all other data is lost with no way to get it back. I'm given no warning of when this will happen and frankly, this shouldn't even be an issue. This makes Firefox unusable and despite my love for this browser, I won't be using Firefox unless the issue is resolved.

I have lost several very important tabs and data, and this isn't the first time. This has happened since I got Firefox. This ussue makes this browser unusable and unreliable.