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  • Archived

I got the "Oops." Error

this error is saying: "Oops. The site at https://twitter.com/home has experienced a network protocol violation that cannot be repaired. The page you are trying to view ca… (read more)

this error is saying: "Oops.

The site at https://twitter.com/home has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem."

any idea what should i do and how can i fix it?

Asked by Kayoku 2 years ago

Last reply by lolrepeatlol 1 year ago

  • Archived

Keep getting logged out of sites between sessions, although settings are to stay logged in.

Posting 10/3/20 I use the current Firefox for Mac and my OS is Mac Catalina. Until recently, I was able to stay logged in to sites between sessions. Now, even though I … (read more)

Posting 10/3/20 I use the current Firefox for Mac and my OS is Mac Catalina. Until recently, I was able to stay logged in to sites between sessions. Now, even though I set the site to keep me logged in, when I return for a new session, if it has been more than a short time, I have to log in again. Site examples are Amazon, eBay, TD Ameritrade, PayPal, etc. I haven't knowingly changed any security settings. How can this be corrected?

Asked by RexK 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Permissions by site for add-ons - where are they stored?

I opened several links in new tabs and one of them wanted permission to install an add-on, which I refused. But that site opened pop-up and browser windows which, when cl… (read more)

I opened several links in new tabs and one of them wanted permission to install an add-on, which I refused. But that site opened pop-up and browser windows which, when closed, merely opened more windows, and a Powershell window too. It looked very suspicious, so I closed the browser entirely and didn't touch those windows. I want to report that site as possibly malicious, and see if it raises any alerts. But, in closing the browser I lost the site address. I know I clicked "never allow" for that site to install an add-on. Is it possible to see which address or site I most recently clicked "never allow" for? That is the only site that asked to install an add-on for at least a month. I tried re-opening all recently closed tabs again but couldn't find it. Thanks, Bernie

Asked by berniescables 1 year ago

Last reply by cor-el 1 year ago

  • Archived

latest firefox update is interfearing with e-bay

latest Firefox update is interfering with e-bay why? It is working properly with other browsers. Your continuous constant updates has broken e-bay. Two loads of updates i… (read more)

latest Firefox update is interfering with e-bay why? It is working properly with other browsers. Your continuous constant updates has broken e-bay. Two loads of updates in under 8 days, ridiculous. Has Firefox gone mad? I have used Firefox all my life, this last year it has been behaving weird with the OTT updates.

Asked by mackdv1st 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error message when I try to open Firefox.

When I try to open Firefox browser on my Windows 7 computer I get the following Error message: XML Parsing Error:no root element found Location:chrome://browser/content/b… (read more)

When I try to open Firefox browser on my Windows 7 computer I get the following Error message:

XML Parsing Error:no root element found Location:chrome://browser/content/browser.xhtml Line Number 1,column 1:

How do I resolve this error so Firefox opens?

Asked by crfrazer 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problems opening links inside regularly used websites

I love Firefox, which I’ve used for many years. Just lately I have been unable to open a link inside a website I visit regularly. Sailnet.com. I can open the home page, b… (read more)

I love Firefox, which I’ve used for many years. Just lately I have been unable to open a link inside a website I visit regularly. Sailnet.com. I can open the home page, but when I click on the individual categories, nothing happens and I can’t access some of the messages I have created before the problem. Also, I like the political cartoons on Politico.com. Previously I could scroll through these by just clicking the > next arrow, but this no longer works. I don’t even know if this is a Firefox problem, but I would like to try and fix it. Thanks for anyone’s help. JR

Asked by hughes_roger 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Custom Pages for PowerSchool will not load even after clearing the cache

Custom Pages for PowerSchool will not load even after clearing the cache. They load in Chrome, but I prefer Firefox for this application. My version is also up to date … (read more)

Custom Pages for PowerSchool will not load even after clearing the cache. They load in Chrome, but I prefer Firefox for this application. My version is also up to date and I've also tried refreshing.

Asked by mdl3kerlin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Wells Fargo

Today I updated to the latest version of FF (81.0.2) and now can't login into Wells Fargo. I tried Chrome browser and was able to access my account. Version 81.0.1 worked… (read more)

Today I updated to the latest version of FF (81.0.2) and now can't login into Wells Fargo. I tried Chrome browser and was able to access my account. Version 81.0.1 worked fine.

Asked by Chrys6600 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I am unable to use the static site of m.facebook.com since 15/10/2020

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox… (read more)

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox. Why it's happening at Firefox?

Asked by alsadimdpromi83 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

nfl.com access

Why can't I access nfl.com using Firefox on my MacBook? There is no problem accessing it on my phone using the Firefox app. Doesn't make sense. Is there a setting I can c… (read more)

Why can't I access nfl.com using Firefox on my MacBook? There is no problem accessing it on my phone using the Firefox app. Doesn't make sense. Is there a setting I can change? Any help would be greatly appreciated.

Asked by glunruh52 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Intruder site

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestape… (read more)

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestapeweb.com/ I am concerned on the survival of Free World and consecuently of Free Software. I guess the above mentioned site belongs to a parapolitical official organization. I consider that for it's job obtained tech help from some powerful international group. The average user of Firefox is unprevented of this issue. I am not asking for help in my behalf, because I have the necesary time to help myself. I suggest the Mozilla guys to investigate the facts. Sincery yours, Edgardo Colombo Buenos Aires.

Asked by ecolombo999 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Logging into Gmail and Facebook

When I try to get to Gmail and Facebook, I always have to log in, even though "Save this Browser" is always selected. This causes a problem as I have to have my phone wi… (read more)

When I try to get to Gmail and Facebook, I always have to log in, even though "Save this Browser" is always selected. This causes a problem as I have to have my phone with me for two-step log-ins. This problem started about a month ago, and inquiries to Gmail and Facebook have all gone unanswered. When I do log in, I get a message "We noticed an unusual login from a device or location you don't usually use. Was this you?" This isn't a device I don't normally use, it is one I use most of the time. I don't understand why this is happening and what I can do about it.

Asked by Harvey 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago