Firefox Support Forum

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

duplicate of /questions/1397567 thread.

in Facebook when i try to to do avideo call to some one I can see me but not them it says they have joined but do not see them odly it works in Chrome but not mozilla > I even tried diabling a ll add on and still can not get i have no idea why i reinstalled the camera i am on window 7 as my 10 is broken

 please  tell me what is  wrong
is it them or  me or firefox

Today I updated my wordpress site to 6.0 and now my gallery isn't working in Firefox. It works in Chrome, Edge, and Android Chrome.

I tried turning off all my Add-Ons, I cleared the cache in the browser and W3 Total Cache, and I deleted the gallery and uploaded it again. None of these things worked.

I don't know what else to do.

I am having multiple problems on several sites

1)trying to sign into my Schwab account and keep getting: We're unable to authorize your access. Try again later.

2)go to www CNBC com The market data field(s) do not display and I can not enter data in the search field

3)While scrolling FB it gets lost and 1 out 4 times I need to restart Firefox

These problems continue with and with-out VPN These problems don't appear when using MS Edge(which I do not like)

Confused

JJ

ref: 2YO Lenovo I7, 4.0 GHz, 6gb mem current WIN 11, run CCleaner daily

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Hello, I am finding that Firefox display incorrectly and out of sync the subtitles in streaming services like Hulu or Amazon Video. Subtitles dialogs appear around ten seconds before the actual audio plays that dialog. It doesn't occur when I am using Chrome.

Thanks.

just updated to 115.0.1 on the Mac yesterday and now tradingview website isn't working - i tried adding it as an exception in EnhancedTracking and CookieSiteData like i did with ebay to get it working again but no luck with tradingview... any ideas ? thx

i am using Firefox Snap version 103.0.2 (64-bit) on Ubuntu 22.04. Whenever I try logging in to twitter, It shows a blank screen after I press login button after entering the password (Image is attached). I can login to other browsers I have installed on my laptop.

I have tried removing cookies of Twitter.com several times and even reinstalled snap version but the issue is still there. Any fixes for this? I can't keep switching browsers just for using twitter.

I am considering abandoning Google browser because of the Canadian News issue they are opposing. Where does Firefox stand on this? Is there something I should be wary of in making the switch from Google to Firefox?

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also experienced the issue on other sites.

It is working fine from chrome and chromium. The issue is appeared on linux and windows 10 machines as well.

I tried to clear the cache but it does not help.

Please fix this ASAP or I have to delete your browser.

• The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
• I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
• I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
• It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.

  Any help would be greatly appreciated!

Using Firefox today I tried to search for various things using https://oceanhero.today/search.. I got this error message:

"Sorry, there was an error when rendering your search. We were notified and will try to resolve this issue as soon as possible."

But the search engine - which I've been using on Firefox for a long time without any problems - works fine on Bing.

Is there a remedy? Many thanks for any advice.

Hi! I was wondering why nearly every single page these days opens to the message :

"400 Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Apache Server at canvas.instructure.com Port 80"

Nearly every link I click on a website refuses to open! It has become impossible to do school work on this browser because I can't open any link on my school website, and nearly every website struggles to open except from google. I know the links work because I copy/paste them into Google Chrome and they open immediately. Truth be told I prefer Firefox and would much rather keep using this browser! I also can't find an update for Firefox so I believe my Browser is up to date (and I know my laptop is up to date and virus free). Is there a fix coming soon? Or a setting I can change to be able to open links? Classes start this week and I'm stuck!

Thanks for your help!

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Specifically this is interesting because regular youtube content *will play just fine*

This is something I can readily reproduce for testing, diagnosis, and troubleshooting.

Please note: I have literally completed all fundamental troubleshooting several times. I respect due diligence and double checking, its just that I wish to be clear I've spent a few hours today on this and am thus far unable to impact the situation at all. --Note on Note: This includes disabling settings/features in firefox. Everything having to do with privacy, networking, hardware accel, and probably another category has been toggled multiple ways. This does not include mucking about in the detailed settings page ( about:config, etc etc). I do not memorize about:config settings I just use reference material to achieve a goal then promptly move on in life, and I am not a professional web developer though I can program so I haven't attempted to fiddle there at all. All that is to say consider any suggestions involving about:config or similar depth of settings to be *untested by myself on this matter* and therefore ripe for suggestions!

Oh, I also have not tested this in a VM. Although I certainly can if requested. I can note that a VPN does not impact this described behavior.

Well, I am able to get teh Ads to play prior to a live stream, sometimes. Note: Ads are not always displayed anyway so I cannot really know the statistics on this for sure.

At this point I have reinstalled Windows10 several times and can still reproduce this problem. All windows security settings have been toggled without impact on core issue. This has been reproduced through multiple win10 reinstalls.

Other browsers, other operating systems will function. I can use firefox on my various linux systems. I can use several versions of firefox to play these same videos on my linux systems.

However win10 at whatever patch level is unable to utilize firefox to play youtube live streams. Again, nothing I've done has impacted this behavior ( reg yt vids OK w/ preview and chats, live stream vids NOT OK, though ads and chats display fine )

I'm several varieties of engineer (Electrical, Networking, Security, Systems - whatever other varieties HR departments decide to use ) and can happily grab whatever data, or create whatever testing conditions that can be asked of me.

Thank you,

EDIT: Of course, moments after I posted this I discovered the solution - uBlock Origin was preventing the images from displaying properly. Please feel free to close/delete this question.

Hi Firefox community,

I'm looking for some help troubleshooting display problems with one specific website. (I've had no other issues like this with any other webpage.) This website is a log that we use at work to track cases.

The first screenshot is what the webpage is supposed to look like when displayed properly (loads properly in Internet Explorer). The second screenshot is what I see when I try to access the page on Firefox. I've also found that the links in the buttons don't work either.

A couple of things I've already tried based on forum suggestions that haven't fixed it: - Refreshed/reloaded the page - Deleted cookies/cache - Updated Firefox (currently version 119.0) - Reset Zoom, minimum font size, page style, checked that Javascript was enabled, unchecked hardware acceleration - Turned off Enhanced Tracking Protection, verified that Firefox wasn't blocking parts of the page through the padlock icon next to the address bar - Restarted my laptop after all of this (using Windows 11 on Dell XPS 15)

Any suggestions or advice is greatly appreciated. It's not the end of the world if I can't fix it but it's just a bizarre error and I'd prefer to not open Internet Explorer every time I have to use this website.

Thank you!

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Browser. Pictures 1 and 2 illustrate the problem. If i go into page inspector and replace "font-family: 'Montserrat', sans-serif;" with "font-family: 'Segoe UI';" the parameter works as expected and the alternative font is rendered properly.

Reinstalling fonts from fontsource.org didn't help.

OS: Windows 10 1607, FF - 120.0, issue was present for many versions before.