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  • Archived

forgot my sync username and password

Hello all, I've got a small problem here, I've formatted my laptop and installed firefox 4, but I can't remember my username or password :S What can I do now to solve it… (read more)

Hello all, I've got a small problem here, I've formatted my laptop and installed firefox 4, but I can't remember my username or password :S What can I do now to solve it?

Asked by xcmd 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

norton does not work with this program whats going on here? All day trying to resovle this issue. ALL DAY!

HAVE SPENT ALL DAY TRYING TO GET NORTON'S AUTO PASSWORD FEATURE TO BE ACCEPTED BY YOUR NEW VERSION OF FIREFOX. NOTHING WORKS. TOTAL LOSS ALL DAY. I GUESS TO WORK WITH FIR… (read more)

HAVE SPENT ALL DAY TRYING TO GET NORTON'S AUTO PASSWORD FEATURE TO BE ACCEPTED BY YOUR NEW VERSION OF FIREFOX. NOTHING WORKS. TOTAL LOSS ALL DAY. I GUESS TO WORK WITH FIREFOX ONE NEEDS A BIGGER ERASER. THIS PROGRAM DOES NOT WORK. IT REALLY IS A SHAME.

Asked by ffereday@gmail.com 9 years ago

Last reply by TonyE 9 years ago

  • Archived

Several folders of bookmarks were deleted when I upgraded from 3.6.15 to 4.o Can I retrieve these somehow?

The question says everything. Since then I've backed up all my bookmarks - but after the horse has bolted. Also I had previously registered a u/n and p/w with Firefox but… (read more)

The question says everything. Since then I've backed up all my bookmarks - but after the horse has bolted. Also I had previously registered a u/n and p/w with Firefox but the upgrade doesn't recognize it....

Asked by chris_in_japan 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

I am unable to use NEXT after putting in my password to sync my account. The error is that my password is too short. I am using the correct account and my password is seven charators.

I put in my email address and then put in my password and then the error message says the password is too short. I have a seven character password. How do I by past thi… (read more)

I put in my email address and then put in my password and then the error message says the password is too short. I have a seven character password. How do I by past this error to continue so that I can sync my information?

Asked by q2hearts 9 years ago

Last reply by Richard Soderberg 9 years ago

  • Archived

I set up the sync account when there was not requirement for sync key but rather a pass phrase. Now I have no way to get all my saved data on the server back!

I set up the sync account when there was not requirement for sync key but rather a pass phrase. Now I have no way to get all my saved data on the server back! Someone p… (read more)

I set up the sync account when there was not requirement for sync key but rather a pass phrase. Now I have no way to get all my saved data on the server back! Someone please help!

Asked by jwjwjwj 9 years ago

Last reply by Matt Brubeck 9 years ago

  • Archived

Does Sync need password and form data to be stored in Password Manager?

I've setup Firefox( Firefox 4.0 ) Sync and already successfully snyced to another device. So in theory all works fine. Main problem is that every time I (re-)start Firefo… (read more)

I've setup Firefox( Firefox 4.0 ) Sync and already successfully snyced to another device. So in theory all works fine.

Main problem is that every time I (re-)start Firefox, the sync settings are reseted and i have to enter all information again( user account, password and sync-key)

Am I seeing this wrong or is Sync using the standart Password Manager to store the account settings? I never want my passwords to be stored on any mashine. But still I want to use Sync for my bookmarks and settings.

Wouldn't be better if this information is stored in another way or that I at least don't have to fill in all information again but only the password and sync asks me for it when starting firefox?


Hope someone can help me.

Asked by Garzun 9 years ago

Last reply by twalker 9 years ago

  • Archived

The Confirm You Are Not A Robot page doesn't work

Been trying to install Sync on my desktop. All is fine until the screen where I need to confirm I am not a robot. The space where the letters to type in should show and t… (read more)

Been trying to install Sync on my desktop. All is fine until the screen where I need to confirm I am not a robot. The space where the letters to type in should show and the place to type them is completely blank, all white. How can that be fixed?

Asked by njensen 9 years ago

Last reply by telliott@mozilla.com 9 years ago

  • Archived

I installed and setup the Firfox Sync. It was disappeared in the Tools and Options after the Firefox is relaunched and need to re-install again. I'm using Firefox 3.6.10, OS Windows 7 Premium 64 bit.

Firefox Sync has been installed in my notebook but when the Firefox relaunch again, the Firefox Sync cannot be found in the Tools as if it has not been installed and can'… (read more)

Firefox Sync has been installed in my notebook but when the Firefox relaunch again, the Firefox Sync cannot be found in the Tools as if it has not been installed and can't find on the add-on list.

Asked by sinadave 10 years ago

Last reply by rnewman@mozilla.com 9 years ago

  • Archived

when trying to set up sync, why does it always tell me invalid email address?

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email add… (read more)

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

Asked by BootyGuy 10 years ago

Last reply by rinehart 9 years ago

  • Archived

Firefox 4 Synchronise Now will not work on one of my PC's

In FF4 I click the Firefox button and click Synchronise Now but nothing happens. I have set it up perfectly on my Laptop and have my key ready to sync to my PC but for so… (read more)

In FF4 I click the Firefox button and click Synchronise Now but nothing happens. I have set it up perfectly on my Laptop and have my key ready to sync to my PC but for some reason it dosen't work on my PC.

I literally click it and nothing happens at all.

Help! I need this to work coz my Xmarks is not working also

Asked by Jebusura 9 years ago

Last reply by danielpmo 9 years ago

  • Archived

can you delete an account - that is not working !!!

I would like You to delete the sync account dardi@dardi.dk as it doesn't work. I had to create a new account with my Gmail account to get it to work. regards Karsten … (read more)

I would like You to delete the sync account dardi@dardi.dk as it doesn't work. I had to create a new account with my Gmail account to get it to work. regards Karsten

Asked by dardi1951 9 years ago

Last reply by TonyE 9 years ago

  • Archived

Just down loaded firefox4. My imac system, OS X, will not support it. Now what?

I downloaded firefox4 on my imac. I have OS X operating system and when I try to open firefox I get a message that tis system will not support firefox. I had firefox be… (read more)

I downloaded firefox4 on my imac. I have OS X operating system and when I try to open firefox I get a message that tis system will not support firefox. I had firefox before and it crashed. I trashed ii and downloaded version 4.

Asked by b_bhuff 9 years ago

Last reply by TonyE 9 years ago

  • Archived

How do I access my sync account to get the key if there is no account management listed in Options?

I set up a sync account, then my hard drive crashed and I had to reinstall everything. My only options under Sync are to set up a new account or it shows me a code (3 box… (read more)

I set up a sync account, then my hard drive crashed and I had to reinstall everything. My only options under Sync are to set up a new account or it shows me a code (3 boxes) to enter on my other device. My phone (other device) doesnt seem to have a place to enter the code and only gives me another code to enter on my computer

Asked by hendricks97 9 years ago

Last reply by Tok_Tok 9 years ago