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Lost all syncronisation data after resinstall PC

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully lo… (read more)

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully logging in to fIrefox sync, all my data is gone. He says that he has successfully syncronized, but all bookmarks are missing as well as the settings.

Asked by klausriebe 1 day ago

Last reply by Paul 1 day ago

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup. … (read more)

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup.

Asked by karanarunraut 18 hours ago

Last reply by Paul 4 hours ago

Cant delete my account

Hi! I want delete my account. I go to Delete button, at bottom of page. When i complete step 1, in step 2 requires from me a password. I put the correct one, but the web … (read more)

Hi! I want delete my account. I go to Delete button, at bottom of page. When i complete step 1, in step 2 requires from me a password. I put the correct one, but the web say me Wrong password.

This looks like a server error. There is a report in help from 2019...Please delete my account. Thanks.!

Asked by stosco 7 hours ago

Last reply by Dropa 7 hours ago

Lost Pinned Websites

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned site… (read more)

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned sites in my firefox. it only shows the College PC pinned websites and histories.. not the previous ones

Asked by Sarath Pavithran 6 hours ago

Last reply by Paul 4 hours ago

  • Archived

i lost my synced data

HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guar… (read more)

HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data

Asked by 499440 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

'Block Notification requests' setting is not synchronizing

Hi, I have several systems and I'd like to disable web notifications in all of them. I thought I can achieve that with synchronization feature but even though 'sync optio… (read more)

Hi, I have several systems and I'd like to disable web notifications in all of them. I thought I can achieve that with synchronization feature but even though 'sync options' checkbox is checked, some settings are not syncing, eg. 'Block Notification requests' or 'Check if Firefox is default browser' or disabling automatic updates.

Is there a way to sync those options automatically so I don't have to click them out by hand everywhere?

Asked by pat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Different Bookmark Layouts Between Synced Devices?

I have a desktop that I use for personal use and a laptop that I will be using for school use. I have organized all my bookmarks just the way I like them for when I'm rel… (read more)

I have a desktop that I use for personal use and a laptop that I will be using for school use. I have organized all my bookmarks just the way I like them for when I'm relaxing, but if I'm going to primarily doing schoolwork on this laptop, I would like to organize it differently. I have a bunch of bookmarks that are ever changing so I would like to continue to sync them, but doing so would also sync how I've laid them out.

I'm thinking I would like it to even be as simple as displaying a folder laid out like these bookmarks are (see image) but designate that bookmark folder differently for each device. I expect that would require something 3rd party, but I'm not exactly sure to what extent you can manipulate Firefox. I think plugins affect the browser instead of just the site like extensions, but I'm not sure.

Thanks in advance for any help you provide, even if it is just crushing my dreams.

Asked by PennyJim 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Clod tabs from old device exists but does not available

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in s… (read more)

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in search field I see suggestions from old profile, which I also once lost. How can I get access to those tabs? My current device name like tim-dell-FF-nigtly. Phantom device name is tim-manjaro-dell, but I even can`t see it in devices list. (Sorry for my English)

Asked by Тимур 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Having trouble with sync - getting error.

Seeing something about network offline, but not idea what that really means. I'm using Firefox archlinux-1.0 82.0.3 64bit Here's the log: 1605457202572 Sync.LogManager DE… (read more)

Seeing something about network offline, but not idea what that really means.

I'm using Firefox archlinux-1.0 82.0.3 64bit

Here's the log: 1605457202572 Sync.LogManager DEBUG Flushing file log 1605457202572 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457202572 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457202581 Sync.LogManager DEBUG Log cleanup threshold time: 1604593202581 1605457202586 Sync.LogManager DEBUG Done deleting files. 1605457239845 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457240932 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457241038 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457241993 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457244571 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457263374 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457280098 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457306322 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457310861 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457311093 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457331421 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457332717 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457333004 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457333713 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1605457333713 FirefoxAccounts DEBUG fxa_status received 1605457333713 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1605457333713 FirefoxAccounts DEBUG is private browsing: false 1605457333852 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457343692 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457343984 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457347685 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457347936 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1605457347936 FirefoxAccounts DEBUG fxa_status received 1605457347936 FirefoxAccounts DEBUG service: sync 1605457347936 FirefoxAccounts DEBUG is private browsing: false 1605457347997 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1605457347997 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1605457348067 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457349620 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1605457349719 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1605457349719 FirefoxAccounts DEBUG getOAuthToken enter 1605457349719 FirefoxAccounts TRACE getCachedToken returning cached token 1605457349719 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1605457349719 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1605457349820 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1605457357502 Sync.Service DEBUG User-Agent: Firefox/82.0.3 (Linux x86_64) FxSync/1.84.0.20201109150449.desktop 1605457357502 Sync.Service INFO Starting sync at 2020-11-15 09:22:37 in browser session qM-8bja0kXUY 1605457357503 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457357507 Sync.Status INFO Resetting Status. 1605457357507 Sync.Status DEBUG Status.service: error.sync.failed => success.status_ok 1605457357507 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1605457357507 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1605457357508 Sync.ErrorHandler ERROR Sync encountered an error: Error: Can't sync: Network is offline(resource://services-sync/stages/enginesync.js:59:13) JS Stack trace: sync@enginesync.js:59:13 onNotify@service.js:1356:28 WrappedNotify@util.js:210:32 WrappedLock@util.js:166:27 _lockedSync@service.js:1375:6 sync/<@service.js:1339:18 WrappedCatch@util.js:133:27 sync@service.js:1340:7 1605457357508 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1605457357512 Sync.Service DEBUG Exception calling anonymous function: Error: Can't sync: Network is offline(resource://services-sync/stages/enginesync.js:59:13) JS Stack trace: sync@enginesync.js:59:13 onNotify@service.js:1356:28 WrappedNotify@util.js:210:32 WrappedLock@util.js:166:27 _lockedSync@service.js:1375:6 sync/<@service.js:1339:18 WrappedCatch@util.js:133:27 sync@service.js:1340:7 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by Josh Grizzle 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Help me

Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged. Email: [email]@gmail.com Email: [email2]@gmail.com Thank … (read more)

Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged.

Email: [email]@gmail.com Email: [email2]@gmail.com

Thank you very much

Asked by pc2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

White de-formatted pages

Downloaded BIG Sur 11.5.2 as new version 2 days ago and much has changed on my MacBook, such as many pages are white (FaceBook) and yahoo mail and format is different wit… (read more)

Downloaded BIG Sur 11.5.2 as new version 2 days ago and much has changed on my MacBook, such as many pages are white (FaceBook) and yahoo mail and format is different with squares drawn around many things. Can't see boxes to click on (mail and FB for example) as all is white. Used black background for a long time and now this hurts my eyes. Can you suggest what I can do or should I wait for the next update? I spent more than an hour on phone with Apple yesterday and it did not help

Thank you,

Neil

Asked by madmak_uk 10 months ago

Last reply by cor-el 10 months ago